CrowdStrike Falcon Complete vs Sophos MDR comparison

Comparison Buyer's Guide

Executive Summary

We performed a comparison between CrowdStrike Falcon Complete and Sophos MDR based on real PeerSpot user reviews.

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrowdStrike Falcon Complete vs. Sophos MDR Report (Updated: May 2024).

Buyer's Guide

CrowdStrike Falcon Complete vs. Sophos MDR

May 2024

Download the complete report

Helped 787,061 peers since 2012

Categories and Ranking

Binary Defense MDR

Market share comparison

As of June 2024, in the Managed Detection and Response (MDR) category, the market share of Binary Defense MDR is 0.3% and it decreased by 3.6% compared to the previous year. The market share of CrowdStrike Falcon Complete is 16.0% and it increased by 11.4% compared to the previous year. The market share of Sophos MDR is 5.0% and it decreased by 17.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

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Featured Reviews

Jay Ketchaver

Senior Manager of Information Technology and Security at a comms service provider with 51-200 employees

Dec 7, 2023

Offers stability, quick response times, and great tech support

I like Binary Defense MDR's customizability. They have been great with technical support, customer service, and our account managers. Always happy with their overall support. Using Binary Defense has brought our organization more peace of mind and excellent security. Fortunately, we haven't faced major cybersecurity issues, but I trust that if we did, Binary Defense would catch them before things got out of hand. It has significantly improved our security posture compared to before we had them and it has greatly reduced my IT team's workload. It also saves me time, at least an hour a day or more. I love our partnership with Binary Defense. Bringing it to the board has made my life much easier and provides me with significant peace of mind. If you don't see your enterprise MDR provider as an extension of your team, you probably have a strong team. However, Binary Defense is so focused on security that they are top-notch in our view. They are a trusted partner for us.

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Mohammad Yassien

Cloud Engineer at Al-Khaleej Training and Education

Mar 5, 2024

Offers 24/7 monitoring, prevents threats from installing on our machines, and improves our response time

CrowdStrike Falcon Complete made our incident response and remediation effort smoother. Deep analysis is a valuable tool because whenever an unauthorized process is executed, it provides us with a comprehensive understanding of how the attacker is behaving within our system. CrowdStrike Falcon Complete's 24/7 monitoring simplifies security management for our organization. We receive notifications through the message center regarding any detected incidents. Additionally, their cybersecurity engineers are available for consultation via phone call should any questions arise. Our organization has benefited significantly from CrowdStrike Falcon Complete. It allows us to easily add Indicators of Compromise and perform on-demand scans. When threats are detected during these scans, the files are automatically blocked, preventing them from executing on the machine. Additionally, the support team is responsive and helpful, offering assistance without requiring the creation of a ticket. Our overall security response time has improved by up to 80 percent.

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Kalyan Chowdhury

Founder at Computech infosysetm

Dec 1, 2023

Offers good security parameters, stability and remote deployment available

There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks. So basically, customers will benefit greatly after purchasing and using this sophisticated anti-malware…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."

"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."

"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."

"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."

"Binary Defense has a human service department that provides live monitoring for our systems."

"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."

"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."

"The most valuable feature is reviewing tickets and the notes added by technicians."

More Binary Defense MDR pros

"I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation, so I do not have to guess or run around. They are doing everything for me."

"We found the initial setup to be quick and easy for the most part."

"The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed. Their security teams are working 24/7 and analyzing everything happening on all endpoints. They also take care of the instant response, which includes disconnecting endpoints, taking over the endpoints and fixing them, and ransomware protection. All of these things are most valuable because it is very difficult to get all the resources in-house to do all of that yourself. So, if you can leverage the experience of a global corporation with the best reputation in the market, and it is fully managed, that's the best."

"The response service is the most valuable as it frees up our IT staff to focus on other tasks."

"The main valuable features are feasibility, ease of deployment, and that it's all based in the cloud. I like that it is gradually updated and that the detection rate is higher than that of other endpoint solutions. There are fewer loopholes."

"The exposure management covers vulnerability management in discovery."

"I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex."

"The detection and investigation capabilities are my favorite parts of the solution. It has good threat intelligence and threat-hunting features."

More CrowdStrike Falcon Complete pros

"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."

"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."

"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."

"The product’s most valuable feature is ease of use."

"It is a stable solution...It is a scalable solution."

"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."

"The most valuable aspect of this solution is the ability to interact with the firewall and workstations seamlessly to shut down the threats. Additionally, you are able to control the workstations remotely."

"The product’s most valuable features are integration and endpoint protection."

More Sophos MDR pros

Cons

"I would like to get more reports from Binary Defense about what they're blocking."

"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."

"The current reporting system could benefit from improvement."

"I want the ability to push agent updates to specific machines. We can quarantine them, but we can't push them out to a machine that isn't on the network. The updates are automatically pushed to the machines on the network, but employees may not have their laptops on or connected to the network, so sometimes we'd like to force those updates manually."

"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."

"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."

"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."

"I would like to see more frequent check-ins with our security status."

More Binary Defense MDR cons

"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."

"The solution could use an on-demand scan feature."

"I would like to see them introduce DLP."

"Instead of a single dashboard with an overload of information, I favor a more user-friendly approach with an interactive dashboard."

"At the moment, nothing is missing in CrowdStrike Falcon Complete. I'm amazed by it. It's perfect and I'm not aware of any other vendors that provide its features, but it would also depend on the configuration and policy management of the solution, for example, I can bring you an EDR solution and configure it badly, so it won't do anything. It also depends on the people, not just the technology you're obtaining, so this is the most important thing to do for all solutions, even for firewalls. You can obtain a firewall and if you permit everyone to go through it, then it's useless. What could be improved in CrowdStrike Falcon Complete is its management console. Currently, that console is on the cloud, so if the cloud is compromised, then the management console would also be compromised, and that's quite risky."

"The reporting could be better. It's not as good as it could be."

"The improvements needed for CrowdStrike Falcon Complete are in the way the agent updates. The overall management of endpoints needs to be better."

"Its reporting feature could be user-friendly."

More CrowdStrike Falcon Complete cons

"The product's pricing could be less expensive."

"The product's stability needs improvement."

"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."

"Sophos MDR's support and basic training of their devices could be improved."

"The integration with third-party solutions as an area for slight improvement"

"Sophos MDR lacks integration with MDM solutions."

"Threat intelligence is an area for improvement for MDR."

"It could be more secure."

More Sophos MDR cons

Pricing and Cost Advice

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

More Binary Defense MDR pricing and cost advice

"This product is one of the more expensive ones on the market."

"There is a license for this solution and everything is included. However, The price of the could be lower."

"While the cost is relatively high, it is justified by the value it brings."

"CrowdStrike offers solutions with the same functionality for both large enterprises and small to medium organizations with competitive pricing."

"They are really reasonable for the services they are providing. When you add more endpoints, you are going to pay more for the license."

"The pricing for CrowdStrike Falcon Complete is competitive. It's a cheaper solution when you compare it with others, and on a scale of one to five, I'm rating its pricing a four. You also don't need to pay extra for its features. CrowdStrike Falcon Complete is perfect."

"Pricing is reasonable."

"Falcon Complete could be a bit cheaper."

More CrowdStrike Falcon Complete pricing and cost advice

"The cost of the solution is based on how many users use it."

"I rate Sophos MDR’s pricing a seven or eight out of ten."

"The product is reasonably priced considering the cybersecurity features."

"Compared to other tools, Sophos has a pretty good price."

"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."

"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."

"The solution is expensive."

"Sophos MDR could be more affordable."

More Sophos MDR pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Manufacturing Company

Financial Services Firm

Computer Software Company

16%

Manufacturing Company

Financial Services Firm

Government

Computer Software Company

20%

Manufacturing Company

Government

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

See all answers

What is your experience regarding pricing and costs for Binary Defense MDR?

Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution ...

See all answers

What needs improvement with Binary Defense MDR?

The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhanceme...

See all answers

What do you like most about CrowdStrike Falcon Complete?

It is a cloud-based solution. You can easily scale it.

See all answers

What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?

I'm a technical engineer and don't have visibility on the pricing. However, it can be a bit lower than other options.

See all answers

What needs improvement with CrowdStrike Falcon Complete?

We'd like to see the option for an uninstall feature directly on the cloud. It's a tokenless install; however, you sh...

See all answers

What do you like most about Sophos MDR?

The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take comple...

See all answers

What needs improvement with Sophos MDR?

The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market a...

See all answers

What advice do you have for others considering Sophos MDR?

The tool is recommended for enterprises. The pricing model can be a bit challenging for small companies. I rate it a ...

See all answers

Comparisons

Darktrace vs Binary Defense MDR

Compared 38% of the time

SentinelOne Singularity Complete vs Binary Defense MDR

Compared 22% of the time

Cortex XDR by Palo Alto Networks vs Binary Defense MDR

Compared 15% of the time

CrowdStrike Falcon vs Binary Defense MDR

Compared 13% of the time

Arctic Wolf Managed Detection and Response vs Binary Defense MDR

Compared 12% of the time

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Arctic Wolf Managed Detection and Response vs CrowdStrike Falcon Complete

Compared 14% of the time

Blackpoint Cyber MDR vs CrowdStrike Falcon Complete

Compared 13% of the time

Secureworks Taegis ManagedXDR vs CrowdStrike Falcon Complete

Compared 12% of the time

Red Canary vs CrowdStrike Falcon Complete

Compared 9% of the time

Huntress vs CrowdStrike Falcon Complete

Compared 8% of the time

More CrowdStrike Falcon Complete Competitors

SentinelOne Vigilance vs Sophos MDR

Compared 10% of the time

Arctic Wolf Managed Detection and Response vs Sophos MDR

Compared 9% of the time

Trend Micro Managed XDR vs Sophos MDR

Compared 8% of the time

Bitdefender MDR vs Sophos MDR

Compared 7% of the time

Huntress vs Sophos MDR

Compared 5% of the time

More Sophos MDR Competitors

Product Reports

Buyer's Guide

Binary Defense MDR

June 2024

Download Binary Defense MDR product report

Buyer's Guide

CrowdStrike Falcon Complete

June 2024

Download CrowdStrike Falcon Complete product report

Buyer's Guide

Sophos MDR

May 2024

Download Sophos MDR product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

Falcon Complete

Sophos Managed Threat Response

Learn More

Binary Defense

CrowdStrike

Sophos

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

Falcon Complete: Endpoint protection delivered as a service. The highest level of endpoint security maturity delivered immediately, without the burden of building and managing it yourself.

Try Falcon for free at https://go.crowdstrike.com/

Threat Notification Isn’t the Solution – It’s a Starting Point
Other managed detection and response (MDR) services simply notify you of attacks or suspicious events. Then it’s up to you to manage things from there.

With Sophos MTR, your organization is backed by an elite team of threat hunters and response experts who take targeted actions on your behalf to neutralize even the most sophisticated threats.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra

Information Not Available

Buyer's Guide

CrowdStrike Falcon Complete vs. Sophos MDR

May 2024

Free Report: CrowdStrike Falcon Complete vs. Sophos MDR

Find out what your peers are saying about CrowdStrike Falcon Complete vs. Sophos MDR and other solutions. Updated: May 2024.

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