We performed a comparison between Binary Defense MDR and CrowdStrike Falcon based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The most valuable feature is reviewing tickets and the notes added by technicians."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The case interface is Binary Defense MDR's most valuable feature."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"From what we have seen, it is very scalable. We have recently acquired a company where someone had a ransomware attack when we joined networks. Within the course of just a few days, we were able to easily get CrowdStrike rolled out to about 300 machines. That also included the removal of that company's legacy anti-malware tool."
"Scalability hasn't been an issue for us."
"The feature I like the most is the solution's detection."
"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."
"It's given me a level of confidence that my network is secure."
"The solution can scale easily."
"One of the most valuable features of CrowdStrike Falcon is when there are upgrades there are no additional fees."
"Overall, what I found most valuable in CrowdStrike Falcon is its good mechanism. It also has a good reporting feature. CrowdStrike Falcon is an invaluable tool because, through it, you can take quick action, for example, when an OS is missing specific patches."
"I would like to see more frequent check-ins with our security status."
"I would like to get more reports from Binary Defense about what they're blocking."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"This solution is relatively expensive."
"As the company has grown, the technical support has felt less personal."
"They need to strengthen the forensic capabilities of this product, for e-discovery."
"We would like to be able to perform on-demand scanning, rather than relying on the scheduler."
"There are some areas where some customers would prefer a different service."
"I've found that CrowdStrike's technical support could benefit from increased technical expertise."
"The skillsets needed to run CrowdStrike Falcon are extensive if you want to get the most value out of the tool."
"The ability to receive text alerts natively in the console would be kind of cool."
Binary Defense MDR is ranked 7th in Managed Detection and Response (MDR) with 13 reviews while CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews. Binary Defense MDR is rated 9.2, while CrowdStrike Falcon is rated 8.8. The top reviewer of Binary Defense MDR writes "Improved our organization by multiplying our security forces and offers customizable event detection and response". On the other hand, the top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". Binary Defense MDR is most compared with Darktrace, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Arctic Wolf Managed Detection and Response, whereas CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and Trend Vision One.
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