Dameware Remote Support vs N-able Take Control comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Dameware Remote Support
Ranking in Remote Access
27th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Active Directory Management (19th)
N-able Take Control
Ranking in Remote Access
19th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Remote Access category, the market share of Dameware Remote Support is 1.2% and it decreased by 22.8% compared to the previous year. The market share of N-able Take Control is 1.2% and it increased by 46.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
Unique Categories:
No other categories found
 

Featured Reviews

it_user273750 - PeerSpot reviewer
Jul 16, 2015
The Remote Support tool allows techs to link to off-network users, but the knowledge base lacks updated articles.
The ability to control admin rights through AD groups allows the techs to have all of the rights that they would normally without adjustments on the backend of the product. The Internet Sessions with the Remote Support tool also help for field support as well The Internet Sessions with the Remote…
GH
Nov 17, 2021
Valuable remote access feature, highly stable, and scalable
There are multiple Take Controls, but I am using N-able Take Control as part of my dashboard. I don't use it in remote access to repair N-able Take Control has saved me a lot of time driving back and forth to the customer's site. I do not need to do this by using the solution. The most valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

Information not available
"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
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Top Industries

By visitors reading reviews
Government
18%
Computer Software Company
10%
Financial Services Firm
8%
Healthcare Company
6%
Computer Software Company
21%
Comms Service Provider
9%
Construction Company
9%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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Earn 20 points
What do you like most about N-able Take Control?
Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them.
What is your experience regarding pricing and costs for N-able Take Control?
It's bundled with N-central, but there's a separate option if you only want Take Control.
What needs improvement with N-able Take Control?
We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service.
 

Also Known As

DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
 

Learn More

 

Overview

 

Sample Customers

Illinois School District
Bainbridge Technology Solutions, NKIT Systems
Find out what your peers are saying about Dameware Remote Support vs. N-able Take Control and other solutions. Updated: June 2024.
787,061 professionals have used our research since 2012.