ExtraHop Reveal(x) for IT Operations vs ThousandEyes comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
60th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ExtraHop Reveal(x) for IT O...
Ranking in Network Monitoring Software
57th
Average Rating
8.6
Number of Reviews
8
Ranking in other categories
Network Diagnostics (6th), IT Operations Analytics (9th), Network Packet Capture (2nd)
ThousandEyes
Ranking in Network Monitoring Software
12th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
Cloud Monitoring Software (20th)
 

Market share comparison

As of June 2024, in the Network Monitoring Software category, the market share of Juniper Mist Premium Analytics is 0.4% and it decreased by 34.8% compared to the previous year. The market share of ExtraHop Reveal(x) for IT Operations is 0.9% and it increased by 14.1% compared to the previous year. The market share of ThousandEyes is 4.5% and it increased by 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
Unique Categories:
No other categories found
IT Operations Analytics
2.7%
Cloud Monitoring Software
6.0%
 

Featured Reviews

Shiva_Prasad - PeerSpot reviewer
Jan 25, 2024
A cloud solution for warehousing with a troubleshooting feature
The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.
Out West - PeerSpot reviewer
Feb 27, 2023
Great for identifying application interdependencies with helpful support but needs better visualizations
We're just trying to identify the application interdependencies, which normally reside on different servers, including web servers, database servers, enterprise service bus, et cetera, up to your presentation layer before we start moving stuff around. Normally, the reason why we use these tools is to understand what assets we have, where they're deployed, and how they enter and operate before we decide to go move something from point A to point B. The solution is going to allow me to establish a wave or migration plan where you have different waves of migration and then you actually have move groups to try and get your application moved from A to B seamlessly. A to B could be on-premise to on-premise. It could be on-premise to cloud. Et cetera. The solution can tell me what components can I deploy, for example, into a cloud space, without having to refactor my applications since that can be quite time-consuming and costly.
NM
Jul 24, 2022
Reliable. simple to set up, and offers fast monitoring capabilities
We usually monitor for our public prefixes and propagations and if they are getting dropped or there is a route application. It is mainly on the public-facing side or the internet-facing use case. There are other use cases, however, for me, for the work that I do, that's what I'm using a…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Wire data analytics."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"It's fairly easy to set up."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The solution is very easy to use."
"The authentication overall - including to the VPN and LAN - is excellent."
"The installation process is not hard at all."
"ThousandEyes gives companies better visibility."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
 

Cons

"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"This solution would be improved if it had the ability to retain data longer."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"Network visibility is something that needs to be improved."
"Presently, it lacks the ability to integrate with other Cisco products."
"It might be practical to extend monitoring capabilities to include network devices"
"The tool does not provide features for application-level monitoring."
"There is room for improvement in terms of customization and user-friendliness."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"They only offer synthetic requests."
"The guest portal is hard to use."
"It would be nice if the solution covered other areas like server monitoring."
 

Pricing and Cost Advice

"The solution is expensive."
"The pricing is fair considering the value provided."
"The pricing is higher than other solutions, but with such good features, I think it's worth it."
"The price of this solution for our environment is about £650,000 ($855,000 USD) for three years."
"It is a quite expensive solution."
"The solution is cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
Educational Organization
52%
Financial Services Firm
10%
Computer Software Company
6%
Government
4%
Computer Software Company
25%
Financial Services Firm
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
What do you like most about ExtraHop Reveal(x) for IT Operations?
This solution is more applications reference architecture focused. Its benefit is that it specializes in that space.
What needs improvement with ExtraHop Reveal(x) for IT Operations?
What they can improve would be building a broader reach in terms of capabilities. At the same time, there are other t...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others...
What needs improvement with ThousandEyes?
The tool does not provide features for application-level monitoring. It would be a great advantage if the tool provid...
 

Overview

 

Sample Customers

Information Not Available
Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about ExtraHop Reveal(x) for IT Operations vs. ThousandEyes and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.