We performed a comparison between SolarWinds NPM and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It's easy to understand, even if you are not too technical."
"The most valuable feature of this solution is the alerts."
"The connectivity of the solution is very good."
"It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."
"The people in technical support are very good."
"We found that it was easy to operate, and it was simple if anyone has entry-level working experience or even if someone is not experienced."
"A product that is well-tested and trusted in demanding situations."
"SolarWinds NPM provides an overview of network monitoring, extending its capabilities to cover other aspects, such as virtual machines and servers. The platform has features like NetPath, which is particularly beneficial for end-users, offering insights into issues like latency, packet loss, and connectivity problems with routers, switches, or servers."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The authentication overall - including to the VPN and LAN - is excellent."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The company provides excellent service."
"The most valuable features are integration and ease of use."
"The installation process is not hard at all."
"ThousandEyes gives companies better visibility."
"The Wi-Fi side needs improvement."
"Being able to detect devices that are trying to connect wirelessly would make using this solution much easier."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node."
"The solution could improve in many areas, such as the marketing and description of the products, providing areas of improvement, cloud capabilities, and being able to be more streamlined with the current integration points with other applications."
"There isn't support available to us as they don't offer support in our country."
"There needs to be more integration of widgets, especially for reporting purposes."
"The solution's network discovery and node addition processes need more work."
"They need to work on their automation and automatically discover devices. They are not very good at automatically discovering devices."
"The guest portal is hard to use."
"There is room for improvement in terms of customization and user-friendliness."
"It might be practical to extend monitoring capabilities to include network devices"
"The tool does not provide features for application-level monitoring."
"It would be nice if the solution covered other areas like server monitoring."
"ThousandEyes could improve the dashboards by adding more features."
"Presently, it lacks the ability to integrate with other Cisco products."
"They only offer synthetic requests."
SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. SolarWinds NPM is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, Entuity and LogicMonitor, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, AppDynamics and Fortinet FortiSIEM. See our SolarWinds NPM vs. ThousandEyes report.
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