We performed a comparison between Dynatrace and ThousandEyes based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."We like the on-premises platform and the horizontal scalability."
"Dynatrace has great training available. It is easy for everybody to use. Anybody can go out to YouTube, watch a video, and figure out how to use the piece that they need."
"Gives systems back-end visibility, allows for proactive monitoring, and improves the user's experience."
"Our development group has started using Dynatrace extensively. It helps them find bottlenecks caused by code."
"From a diagnosing standpoint, it has been a game changer. Before, we did not have monitoring, so anytime there was an issue, it was just guess-and-check."
"UEM helps to identify user experience and detailed steps performed by the user."
"Customers are looking at our site, every second, constantly. They're able to do that because, if for some reason it goes down, I can instantly get it back up, because I know what needs to be fixed. In the past, before having the tool, we were being notified by the brand, or the brand manager, "Hey, customers are complaining that our site is down." And then there was me, as a developer, trying to track down what was causing this issue. With Dynatrace, it's right there in front of me, it's a JavaScript error, or something I can narrow down."
"OneAgent, the new platform of Dynatrace, it is called artificial intelligence (AI), so basically that artificial intelligence correlates multiple infrastructure competence transactions services and application processes. It is one of the most important features, so when there is a fire break, you do not have to go multiple hops to go look where exactly the issue is."
"The solution is very easy to use."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The authentication overall - including to the VPN and LAN - is excellent."
"It's fairly easy to set up."
"The installation process is not hard at all."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The solution's initial setup process was straightforward...In terms of ROI, the solution is worth the money."
"The most valuable features are integration and ease of use."
"They need a capability similar to Tealeaf where you can actually view what the consumer is doing and record the sessions. That is the biggest missing element."
"Dynatrace has been difficult to set up and use to diagnose problems in the past due to the complex nature of the tool."
"I would love to see Dynatrace get more involved in the security realm. I get badgered by so many endpoint protection companies. It seems like a natural fit to me, that Dynatrace should be playing in that space."
"Either use less system resources and be faster or use more resources to pre-compute the PurePath on recent X minutes of data"
"We found it was quite challenging in terms of the learning curve."
"The next release I would like to see is especially with external API monitoring. Right now, everything goes into one bucket, but if it were split into which API is failing, that way we wouldn't have to drill down to find out where the failures are."
"We have a very stringent budget for an infrastructure solution. Maybe if they provided modules, a simple module with fewer features and a lower price, that would be very good."
"The documentation of Dynatrace needs to be improved. There needs to be a more detailed description and additional examples for background understanding for beginners trying to use it."
"It might be practical to extend monitoring capabilities to include network devices"
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"I would like the product to offer more agility."
"They only offer synthetic requests."
"It's an expensive solution."
"The guest portal is hard to use."
"The tool does not provide features for application-level monitoring."
"There is room for improvement in terms of customization and user-friendliness."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. Dynatrace is rated 8.8, while ThousandEyes is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". Dynatrace is most compared with Datadog, New Relic, AppDynamics and Splunk Enterprise Security, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, SolarWinds NPM, AppDynamics and Fortinet FortiSIEM.
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