ForgeRock vs NetIQ Identity Manager comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Number of Reviews
46
Ranking in other categories
User Provisioning Software (3rd), Customer Identity and Access Management (CIAM) (4th)
ForgeRock
Ranking in Identity Management (IM)
6th
Average Rating
8.0
Number of Reviews
27
Ranking in other categories
Access Management (5th), Customer Identity and Access Management (CIAM) (2nd)
NetIQ Identity Manager
Ranking in Identity Management (IM)
15th
Average Rating
7.8
Number of Reviews
17
Ranking in other categories
User Provisioning Software (8th)
 

Market share comparison

As of June 2024, in the Identity Management (IM) category, the market share of Omada Identity is 4.1% and it decreased by 24.5% compared to the previous year. The market share of ForgeRock is 4.6% and it decreased by 20.8% compared to the previous year. The market share of NetIQ Identity Manager is 2.7% and it increased by 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
Unique Categories:
User Provisioning Software
5.6%
Customer Identity and Access Management (CIAM)
3.6%
Access Management
5.8%
 

Featured Reviews

TB
Mar 27, 2024
Helps with compliance, and replaces middleware, but it is challenging when handling large amounts of data
There's a challenge with handling large amounts of data in this system. When we need to delete data, for example, we can't delete it all at once. You have to delete it in small batches, with a limit on the number of records per deletion. This is cumbersome for working with mass data, even though it might be acceptable for handling single records. This limitation seems like an architectural flaw in the system. While it might be okay for individual data points, there's room for improvement when it comes to MES data. Ideally, we should be able to archive or upload all MES data at once, not be restricted by limits like 500 or 1,000 records. This limitation creates an unnecessary obstacle when working with large volumes of MES data.
RAVI NELLUTLA - PeerSpot reviewer
Dec 29, 2022
Prompt support, reliable, and scalable
We are using ForgeRock for our CRM system In our company, we had some SQL legacy databases but with ForgeRock there is much more integration, including outside the system. The solution could improve by adding more advertising and marketing. I have been using ForgeRock for approximately one and…
GA
Feb 14, 2024
Highly flexible with many connectors, offers excellent scalability
The initial deployment of the environment typically takes about a day to a day and a half to install and configure all the servers. Integrating applications can vary, with easy and well-documented integrations taking around 40 hours, while more complex ones may take up to 80 hours or more. However, integration with applications can vary in complexity, depending on their documentation and APIs. We prioritize integrations based on customer needs, starting with HR systems and adapting to their specific requirements for user configuration. Typically, a deployment team consists of up to four people, depending on project size, with expertise in operating systems and integration. For ongoing management and maintenance, at most two people are required to monitor servers, and integrations, and address any issues that arise.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Omada's onboarding features reflect our processes for onboarding new employees well. That is the primary reason we use this solution. We use role-based access control. I'm not sure how much it has improved our security posture, but it's made managing identities more convenient."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"The customer success and support teams have been crucial."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The most valuable features of ForgeRock are social login and data protection."
"ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"Easy to navigate, handle and manage the applications."
"The most valuable features are that it is easy to manage and it's stable."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"Easy to customize and adaptable to any environment."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"I like the eDirectory feature."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
 

Cons

"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"Functionality and usability could be improved."
"They need to improve the cost for small companies."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"Omada Identity has a steep learning curve."
"The security permission inside Omada needs improvement. It's tricky to set up."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"Omada could make it a bit more convenient to send emails based on events automatically. Having that functionality is critical for us to maintain transparency."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The product's support services in the French language are not free."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The solution could improve by adding more advertising and marketing."
"The solution's documentation is not very good, and they do not give more details."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The interface is old and outdated, and the design software seems archaic."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"The integrations must be made easier."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
 

Pricing and Cost Advice

"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"It is licensed per managed user per year."
"The pricing for Omada Identity is fair."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"Being Dutch, I can only say that it is extremely expensive, but all software products are expensive. If you have 38,000 users, then even one dollar or one euro per person would amount to a significant amount of money. Because of the high number of users, anything gets expensive very fast here."
"The pricing is too high for SMBs."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"ForgeRock's pricing is more competitive than other products."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"ForgeRock is an expensive solution."
"Its price is comparable to other products in the market."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"The pricing of the solution is fair but I do not have the full details."
"It's a bit pricey and could be more competitive."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The price of the solution is a bit high and could be reduced."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"The solution is quite affordable."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
7%
Government
7%
Financial Services Firm
22%
Computer Software Company
13%
Government
8%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
14%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What is your experience regarding pricing and costs for Omada Identity?
My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not awar...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What needs improvement with ForgeRock?
The solution's deployment should be made easier.
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
Identity Manager is more cost-effective for my company. It's a better option compared to more popular products that m...
What needs improvement with NetIQ Identity Manager?
Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy, as well ...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
ForgeRock Identity Platform, ForgeRock OpenIDM
Novell Identity Manager
 

Learn More

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Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Sheetz
Find out what your peers are saying about ForgeRock vs. NetIQ Identity Manager and other solutions. Updated: June 2024.
787,061 professionals have used our research since 2012.