We performed a comparison between ForgeRock and Okta Workforce Identity based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"Easy to navigate, handle and manage the applications."
"The most valuable features are that it is easy to manage and it's stable."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"I like the way it is handling authentication and authorization."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"I like the intelligent authentication feature."
"Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes."
"The product requires very little maintenance."
"It is a very stable solution."
"We find the solution to be reliable for our customers and it is nice that it is cloud-based and can be accessed from anywhere."
"Its simplicity and its integration with various vendor-agnostic platforms are the most valuable features."
"The product is easy to use."
"Its integration components are most valuable. It integrates with everything in some way. There are some products, such as O365 or AD, with which it completely and 100% integrates. So, you can seamlessly create accounts across the board with some of these products. For some of the products with which it doesn't completely integrate, you can do some kind of interfacing."
"One of the most beneficial features of the solution is the user provisioning and the de-provisioning feature."
"The product's support services in the French language are not free."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The solution's documentation is not very good, and they do not give more details."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"We would like this solution to be developed for use with mobile applications."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"We've not had any problems with Okta."
"Okta Workforce Identity could improve the support system, they are too slow."
"It only facilitates provisioning and not de-provisioning."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment."
"The error logging could be improved. Okta doesn't provide enough details when you are troubleshooting an issue. It's often difficult to fix it from our end, so we always need additional support from Okta."
"We have experienced some challenges in integrating this solution with Scope and Cognito."
"This user integration with the Okta integration network could be simplified."
ForgeRock is ranked 5th in Access Management with 27 reviews while Okta Workforce Identity is ranked 3rd in Access Management with 59 reviews. ForgeRock is rated 8.0, while Okta Workforce Identity is rated 8.4. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Okta Workforce Identity writes "Extremely easy to work with, simple to set up, and reasonably priced ". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and NetIQ Identity Manager, whereas Okta Workforce Identity is most compared with Microsoft Entra ID, Google Cloud Identity, SailPoint Identity Security Cloud, Saviynt and Auth0. See our ForgeRock vs. Okta Workforce Identity report.
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