We compared Fortinet FortiGate and Sangfor NGAF based on our user's reviews in several parameters.
Fortinet FortiGate and Sangfor NGAF both offer strong security measures and reliable performance, with Fortinet FortiGate excelling in customer service and support, while Sangfor NGAF boasts affordability and efficiency in threat detection. Fortinet FortiGate users appreciate its comprehensive reporting functionalities and cost savings, while Sangfor NGAF users value its ease of integration and network protection. Areas of improvement include the complexity of Fortinet FortiGate's user interface and Sangfor NGAF's need for better documentation and technical support.
Features: Fortinet FortiGate stands out for its strong security measures, effective firewall capabilities, intuitive interface, reliable performance, and comprehensive reporting functionalities. In comparison, Sangfor NGAF offers advanced security measures, ease of integration, robust network protection, efficient threat detection, and a user-friendly interface.
Pricing and ROI: The setup costs differ between Fortinet FortiGate and Sangfor NGAF. Users find the setup cost for Fortinet FortiGate to be minimal and straightforward, allowing for easy deployment. Sangfor NGAF also has a reasonable setup cost with a straightforward licensing process., Comparing ROI, Fortinet FortiGate is praised for effectiveness, robust features, ease of use, and cost savings. Sangfor NGAF improves security, efficiency, and reduces costs with user-friendly interface and comprehensive features.
Room for Improvement: Fortinet FortiGate has room for improvement in its complex user interface, challenging setup process, performance issues, and occasional downtime. Sangfor NGAF would benefit from enhancements in user interface, documentation, technical support, advanced features, and customization options.
Deployment and customer support: Based on the user reviews, both Fortinet FortiGate and Sangfor NGAF have similar durations for deployment and setup phases. The reviews suggest that these timeframes should be considered together unless they refer to the same period., Fortinet FortiGate exhibits strong customer service and support, with prompt and effective assistance. Technical issues are efficiently resolved, highlighting the reliability of their customer service. Sangfor NGAF also offers prompt and helpful support, with knowledgeable and professional staff addressing queries and issues efficiently. Both products provide satisfactory customer service.
The summary above is based on 132 interviews we conducted recently with Fortinet FortiGate and Sangfor NGAF users. To access the review's full transcripts, download our report.
"Fortinet offers the latest versions to cater to the needs of enterprises."
"The solution has very good threat and content filtering switches."
"The most valuable feature of FortiGate is FortiView which provides proactive monitoring."
"The license management is very valuable. You can get a new license each year, or you can enroll every two to four years. You can get the logs, and you will get the information on the risk in your network and the entire organization. With this information, you can take action on your actives, computers, or devices. You can bring your own device as an SSE."
"It is quite easy to handle."
"The features that prevent internet connections, the filtering are the most valuable because we did not have any internet protection before."
"The application control features, such as Facebook blocking and Spotify blocking, are the most valuable."
"The IPS is good. It protect my network from attackers."
"It enables us to not only detect but also prevent various types of incoming threats, allowing us to take appropriate corrective actions and exercise control over the network."
"In terms of the most valuable features, the IPS report is quick and updated. Performance is also valuable."
"We can utilize our own network rather than paying for a private one."
"The price versus value is good because the solution is less expensive than Sophos, Fortinet, or SonicWall."
"The most valuable features are the WAN optimization, the internet access gateway (IAG), and the central console, which allows us to implement on their firewall."
"In our hospital, Sangfor NGAF works well for us in terms of ensuring confidentiality and availability, which are crucial in the healthcare industry."
"Technical support is very good."
"The product is very fast and reliable."
"The main aspect of FortiGate that could be improved is load balancing. Our management team does not want to buy another appliance for only load balancing."
"Fortinet FortiGate is not very easy to use. The navigation could be improved to make it easier to use."
"The UI could be improved."
"The solution's framework needs to be frequently updated in order to have a stable solution."
"Difficult to add or define, and not that easy to configure and manage."
"The debugging and troubleshooting has room for improvement."
"The solution lacks sufficient filtering."
"Fortinet FortiGate could improve the user interface. There should be more functionality and options through the GUI."
"The web interface needs to be improved, making it more user-friendly."
"The support offered by the product has certain shortcomings where improvements are required. The knowledge levels and response time of the support team need improvement."
"The solution should be able to work in a hybrid setup."
"An area for improvement would be the number of ports defined on the box. In the next release, I would like them to develop their provisioning stage of enrolling end devices."
"The support for YouTube or the Internet is not enough."
"The product must provide more IPS features."
"The GUI needs to be improved, lacks logic in some areas."
"An area of improvement for Sangfor NGAF could be in the field of reporting and logging."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Sangfor NGAF is ranked 20th in Firewalls with 31 reviews. Fortinet FortiGate is rated 8.4, while Sangfor NGAF is rated 8.0. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Sangfor NGAF writes "Affordable, easy to configure firewall with fast, responsive support". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Netgate pfSense, Meraki MX and Fortinet FortiGate-VM, whereas Sangfor NGAF is most compared with Sophos XG, Palo Alto Networks NG Firewalls, Netgate pfSense, Check Point NGFW and Fortinet FortiOS. See our Fortinet FortiGate vs. Sangfor NGAF report.
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