LogMeIn Central vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

LogMeIn Central
Average Rating
8.6
Number of Reviews
19
Ranking in other categories
Remote Monitoring and Management (RMM) (10th)
Microsoft Configuration Man...
Average Rating
8.2
Number of Reviews
78
Ranking in other categories
Server Monitoring (2nd), Configuration Management (2nd), Patch Management (1st)
 

Market share comparison

As of June 2024, in the Remote Monitoring and Management (RMM) category, the market share of LogMeIn Central is 6.1% and it increased by 69.8% compared to the previous year. The market share of Microsoft Configuration Manager is 24.3% and it increased by 123.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Monitoring and Management (RMM)
Unique Categories:
No other categories found
Server Monitoring
7.9%
Configuration Management
15.8%
 

Featured Reviews

DG
Mar 29, 2021
Fast with an easy setup and a good interface
I recall that there was something about the pricing structure that wasn't ideal, but I cannot recall the exact details. I’ve been looking at: ConnectWise, Kaseya, N-Able [ SolarWinds non-hacked tool :-) ], and others. But I think it’s an oversight, on my part, that I didn’t consider LogMeIn as an RMM tool for some current projects. I’m going to give LogMeIn a fair shake going forward. One of the items I’d like to see is a robust API, like ConnectWise has – I assume there is one. All in all, I think anyone looking for an RMM solution, should give LogMeIn a good look, as I was previously very satisfied with the product(s).
AkramullaMohammed - PeerSpot reviewer
Dec 13, 2023
Improves time and security and helps with patch management
We use Microsoft Configuration Manager for patch management.  The product has improved time and security.  Microsoft Configuration Manager is integrated with other Microsoft products.  The product needs to improve scalability.  I have been working with the product for three years.  I rate…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Remote access is really the biggest one, because in order to be able to support my clients from wherever I am, that is the biggest feature."
"The initial setup was very easy."
"It’s enabled me to remotely do updates to servers and workstations in off-hours – without needing to travel into the office. Makes my life much easier."
"The alerts are helpful."
"It allows you to transfer along with many other functions."
"I like the security aspect, that I can glance down and see quickly who's up to date on patches, and who has virus concerns."
"This solution has allowed granular permission access to machines, very consistent and solid most of the time."
"It is convenient for my workers to be at home. Therefore, it is easier for them as their second job to do the work. That is a plus, and I improve productivity."
"Provides great insight into the functionalities of the data scope."
"The solution has a very good set of features."
"The initial setup is fairly straightforward."
"The most valuable feature of Microsoft Endpoint Configuration Manager is it's incredibly simple to configure and execute changes in bulk, allowing for seamless deployment. With this solution, you can easily track the status of all modifications and send them with ease, making it a comprehensive and efficient solution for any necessary adjustments."
"The most valuable feature of SCCM is the application distribution."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"It lets you know what your infrastructure is like and what state you are in."
"The most valuable feature of Microsoft Endpoint Configuration Manager is patch management."
 

Cons

"They should provide intermediate device limit options for the users."
"There are some screens that are just ugly and difficult to manipulate."
"I do not like the antivirus."
"The solution is expensive as hell."
"The update issues are an absolute pain. It says it is updating things, but the updates do not go through, and you try your hardest to get the updates to go through and they don't. You go to the PC, but there is no update there, then you go back and it says there are updates."
"Do not use the technical support."
"The initial load is terribly slow and often has delays with the login page loading."
"Compared to other products, I feel that their biggest weakness has been customer service. They are very nice, but things take forever to resolve. It has been a major issue there. Otherwise, we're happy. We haven't moved away from them because we haven't found anybody with comparable pricing for our business model."
"The assets have reached their end-of-life, and patching them is a complex and laborious task. It would be highly advantageous if there were an integrated solution that provided distinct options for each end-of-life asset, streamlining the process and facilitating comprehension."
"In terms of scalability, I believe there's room for improvement. While SCCM is capable of handling our current needs effectively, scalability could be enhanced to accommodate future growth and larger deployments."
"The setup was complex and I faced a lot of problems initially because I was new to the solution."
"Cloud-based improvements need to be better managed."
"Microsoft should extend support for additional platforms."
"I would like to see an agentless version of the solution."
"There should probably be better remote support. They should also continue to improve on patch management, patching, and creating or turning products in software into deployable apps."
"The deployment process is lengthy and should be quicker to complete."
 

Pricing and Cost Advice

"It sucks that I am paying for LogMeIn Central, LogMeIn Pro, and LogMeIn Rescue, plus LogMeIn Ignition, which is the mobile app​. It costs me a lot of money every month at LogMeIn. ​"
"Coming from where it was free, it's getting to be expensive."
"Having to spend so much money on remote access is what I feel to be a necessary evil."
"We went with it for pricing reasons, that it was the biggest bang for our buck, by combining the ability to have a central security console, as well as a central point for user administration."
"We are an educational institution, so anything to make it cheaper would be better because we don’t grow money on trees."
"Pricing is a little on the expensive side, compared to what TeamViewer has offered."
"The only thing I found is that they've gotten very, very expensive over the years. I started out with about about 100 users on it. Two years ago it was about $600 for 100 users. Now, it's that price for 25 users."
"It's getting more expensive and we are starting to evaluate other products. It's starting to become unaffordable."
"I would rate the cost as eight out of ten."
"The licensing is good because they have various options, depending on what you are looking for."
"The price of Microsoft Endpoint Configuration Manager is expensive."
"The price of SCCM depends on the size of the organization. The price is competitive."
"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."
"Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it."
"We use the tool's free license. It is expensive."
"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
8%
University
8%
Construction Company
6%
Computer Software Company
12%
Financial Services Firm
11%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with LogMeIn Central?
They should provide intermediate device limit options. It would be helpful for users who require more remote control capabilities than the lower device limit plans.
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
 

Also Known As

No data available
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Learn More

 

Overview

 

Sample Customers

Au Bon Pain, BELL (Building Educated Leaders for Life)
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
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787,061 professionals have used our research since 2012.