ManageEngine Applications Manager vs OpenText SiteScope comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
35th
Average Rating
7.6
Number of Reviews
16
Ranking in other categories
Cloud Monitoring Software (31st)
OpenText SiteScope
Ranking in Application Performance Monitoring (APM) and Observability
27th
Average Rating
7.6
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Market share comparison

As of June 2024, in the Application Performance Monitoring (APM) and Observability category, the market share of ManageEngine Applications Manager is 0.9% and it increased by 39.2% compared to the previous year. The market share of OpenText SiteScope is 0.2% and it decreased by 56.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
Cloud Monitoring Software
0.5%
No other categories found
 

Featured Reviews

Bhavani Prasad Paragi - PeerSpot reviewer
May 20, 2024
Implementing this solution has substantially streamlined our asset management processes and enabled proactive issue detection
Our primary application of this solution revolves around IT infrastructure monitoring. We focus on alert consolidation from core network and service levels to enhance our service management framework Implementing this solution has substantially streamlined our asset management processes and…
John Boake - PeerSpot reviewer
Jul 11, 2022
We can query from a single location and nest all monitors within folders, but we should be able to manage all servers without having to log on to different servers and data centers
We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location. We've had it for quite a while, and I've never done an upgrade on it, but from what I understand, the upgrades are not as straightforward as you would think. I know that we've run into some issues related to porting the database through different versions. So, it's a slow slog. The process has been longer than expected. I don't like its licensing because you have to license it by individual licenses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup was straightforward, without complexity."
"The Service Level Management (SLM) rules engine stands out due to its flexibility and customization capabilities, making it an invaluable tool for tailoring processes to our specific needs."
"Its price and the flexibility to deploy are the most valuable. Flexibility is very important, and you can scale from very basic to more complex. This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature. We have a very good and long relationship with ManageEngine support guys. They provide very good support for us."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"ManageEngine Applications Manager's installation is pretty easy."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The most valuable feature of this solution is its ease of use."
"I am impressed with the tool's reporting feature which is simple."
"For the system environment, SiteScope can be useful."
"VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor."
"Has a simple setup. It can be up and running within hours."
"Simple deployment: The deployment uses protocols such as NetBios, SSH, WMI, SNMP, which means that any device with any of these protocols will be monitored."
"The most valuable feature of SiteScope is its infrastructure monitoring."
"Simplest tool for monitoring servers, web content, databases and other hardware. Its dashboard is really good."
"The URL monitoring is excellent."
"Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor."
 

Cons

"The agent often crashes when there is too much load on the application side. If a sudden storm of data comes in, the agent crashes down most of the time."
"They can improve the post-processing of the data. AppDynamics has more powerful tools for post-processing or analytics. It has some limitations in more complex environments, but because we are free to use different solutions, we try to find what is best for the customers or the problem we are trying to solve."
"The dashboards in the interface need a lot of work."
"I would like the solution to improve the ability to track services."
"Lacks an SIEM solution which can be found in other products."
"One area of improvement is the dashboard should be more readable and available."
"Even with the top-notch dashboard, it could be made stronger in order to have an additional plug-in for analytics."
"The problem is that implementation requires a significant amount of mapping effort."
"In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution."
"The graphs and dashboard in the solution are areas that need improvement."
"They need to offer better technical support, which, right now, is not helpful or responsive."
"It should improve its integrations with various tools, especially service management tools."
"The lack of an agent means that remote monitoring requires multiple firewall ports to be opened."
"We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location."
"It may lack some features other products in the category have like more detailed transaction tracking."
"We'd like a uniform interface for monitoring our system, since that's the purpose of SiteScope."
 

Pricing and Cost Advice

"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"The solution's licensing costs are yearly."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"It is a cost-effective solution."
"The solution is noted for its cost-effectiveness, a crucial consideration for potential users."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
"Depending on your requirements, there are two licensing models available. A simple point model, or an endpoint model."
"When Micro Focus Voltage SiteScope has introduced approximately eight years ago and there was not very much competition making the price high. However, when comparing the price of Micro Focus Voltage SiteScope now to other tools, they should reduce the price. It is similar to a legacy tool at this point."
"You have to pay for their "solution templates". Other tools do not charge you for knowledge-based monitoring bundles."
"It is expensive. I don't like its licensing. I don't like anything where you have to license it by individual licenses. I'm not a fan of that, but that's just me."
"Licensing is a little steep."
"SiteScope licensing can be node based-or monitor-based. I would recommend for node-based licensing."
"I rate the solution's pricing a six out of ten on a scale where one is cheap and ten is expensive."
"The product's pricing should be lower since there are many open-source products that can do the same job with better user interfaces. The tool's pricing is yearly and you need to pay for support."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
16%
Manufacturing Company
8%
Government
7%
Financial Services Firm
30%
Manufacturing Company
15%
Computer Software Company
10%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ManageEngine Applications Manager?
ManageEngine Applications Manager's installation is pretty easy.
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
ManageEngine Applications Manager's price is low. Price-wise, it is a cheap tool. It does way better than the products from its competitors when it comes to pricing. The solution's licensing model ...
What needs improvement with ManageEngine Applications Manager?
ManageEngine Applications Manager is a solution that does agent-based monitoring, which means that there is an agent, a piece of software installed on the endpoints to collect the data. The agent o...
What do you like most about Micro Focus Voltage SiteScope?
The most valuable feature of SiteScope is its infrastructure monitoring.
What is your experience regarding pricing and costs for Micro Focus Voltage SiteScope?
I would rate the pricing of SiteScope as a five out of ten in terms of costliness. It is not overly expensive, but there is room for improvement in terms of cost-effectiveness in some areas.
What needs improvement with Micro Focus Voltage SiteScope?
In terms of improvement, OpenText SiteScop could become a better solution by adding more monitoring templates, like RedScope, to make it easier to track specific technologies. It should also improv...
 

Also Known As

Applications Manager
Micro Focus SiteScope, HPE SiteScope, SiteScope
 

Overview

 

Sample Customers

Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Vodafone Ireland, Kuveyt Turk Participation Bank
Find out what your peers are saying about ManageEngine Applications Manager vs. OpenText SiteScope and other solutions. Updated: May 2024.
787,061 professionals have used our research since 2012.