We performed a comparison between Meraki Dashboard and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The hardware of Meraki is very good quality."
"The ability of the product to perform with simplicity of deployment make it a valuable solution."
"Some of the features I have found valuable are the ease of access, simple configuration, and monitoring."
"The most valuable feature of Meraki Dashboard is we can manage our switches and access point in one place."
"Scalability is one of Meraki Dashboard's strongest features. We have thousands of users if we're counting the end-users on our clients' network, but we have hundreds of clients."
"It is very easy to manage. It has good security, and it is working well with our firewall."
"The initial setup process is quite simple."
"It's really user-friendly."
"We build application dashboards and performance indexes for locations."
"It helps us get to the root cause quickly. It helps us find massive error codes, then we drill down on that error code, knowing that is the source of our problem."
"The product is very good. We have very few problems."
"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."
"The most valuable feature is visibility."
"The support is good."
"The solution helps to troubleshoot and put our hands on the weak points of customer networks."
"The ability of the dashboards is useful for discover, mapping and understanding of application behaviour."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"I am concerned about the fact that once your licensing expires the devices stop working and become a brick."
"The MDM, however, is bad. We're using another MDM now because Meraki was so bad."
"Price could be reduced."
"It would be helpful to have the ability to create a floor plan based on an existing PDF or JPEG, which is automatically converted into a usable network map."
"There needs to be more improvement on the device-connected interface."
"I think this product could be improved with a CLI for more directives."
"More integration would be an improvement."
"It is not appropriate for large, enterprise businesses."
"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."
"The current solution is not easy to scale, because it is an appliance-based solution. So, you have to swap everything out."
"The solution could do more for security. It should offer more security-related features."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."
"The dependency mapping is good, but I am hopeful that they will build some type of partnership and relationship with ServiceNow. I want to see NETSCOUT partner with ServiceNow so they can leverage Service Now Discovery and Service Mapping to automate the build of the service dependency mappings inside of nGeniusONE."
"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."
"NETSCOUT nGeniusONE can improve the detection of what area of the infrastructure could be having an issue, such as an application, server, or network. It needs to find evidence of a fault."
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Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. Meraki Dashboard is rated 8.6, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Meraki Dashboard is most compared with Cisco DNA Center, SolarWinds NPM, ThousandEyes, Mist AI and Cloud and Zabbix, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our Meraki Dashboard vs. NETSCOUT nGeniusONE report.
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