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Cisco Meraki MX vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.1
Cisco Meraki MX provides significant ROI by reducing costs and workloads through simplified processes and efficient network management.
Sentiment score
6.1
WatchGuard Firebox delivers reduced incidents, better security, and savings, despite some difficulty quantifying ROI, enhancing productivity and peace of mind.
I have seen a return on investment with Cisco Meraki MX because of the time saved through cloud management.
Presales System Engineer at Logicom Sales Inc
You can eliminate some positions because it manages itself.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
It greatly helps out when I am moving away from the expensive MPLS circuits or MPLS hardware.
Senior Manager Networking at David Yurman
From a security standpoint, preventing even a single major security incident or prolonged outage can represent significant cost savings.
Professional Services Engineer at Next7 IT
I do not see any return on investment after WatchGuard Firebox implementation in terms of cost reductions.
CEO at ajuntament del Prat
Reduced incidents and easier management helped lower operational cost.
Security Engineer at Antina Empleos
 

Customer Service

Sentiment score
8.2
Cisco Meraki MX's customer support is highly rated for responsiveness, knowledge, and availability, often exceeding other vendors' offerings.
Sentiment score
6.5
WatchGuard Firebox support is praised for expertise and responsiveness, with satisfaction noted despite some regional communication challenges.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
Managing Director at a manufacturing company with 10,001+ employees
Cisco's TAC support for Cisco Meraki MX is excellent because no other OEM provides support at this level.
Technical Presales at Vcom Technologies
Cisco is one of the best vendors in the market.
Presales System Engineer at Logicom Sales Inc
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
Consultant at a tech services company with 51-200 employees
When comparing WatchGuard Firebox with other vendors such as Fortinet, SonicWall, Palo Alto, and Sophos, WatchGuard Firebox performs competitively.
Cyber Security Engineer at Underdefense
Most of the time, support engineers are knowledgeable and able to assist effectively with firewall configuration issues, VPN troubleshooting, firmware updates, and security-related concerns.
Professional Services Engineer at Next7 IT
 

Scalability Issues

Sentiment score
6.6
Cisco Meraki MX offers scalable deployment for diverse clients, despite bandwidth limits, with easy expansion for network growth.
Sentiment score
6.6
WatchGuard Firebox offers scalable solutions for small to mid-sized businesses, efficiently managing growth with flexible upgrades and configurations.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
Managing Director at a manufacturing company with 10,001+ employees
The scalability of Cisco Meraki MX is rated 10 out of 10; you can scale up and scale down with no effort.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX scales with my growing needs for my organization very well because they are easy to deploy.
Network Engineer at a non-profit with 1,001-5,000 employees
Overall, WatchGuard Firebox offers strong scalability for SMBs, MSPs, branch offices, and hybrid environments while keeping deployment and management relatively straightforward.
Professional Services Engineer at Next7 IT
The user interface and features compared to newer firewalls are not up to the mark, which includes functionalities such as filtering, web filtering, threat protection, user identity, and UTM features that need improvement.
Senior Network Consultant at NETOPS
You can choose different models based on throughput and features, which makes it easy to support growing environments.
Security Engineer at Antina Empleos
 

Stability Issues

Sentiment score
8.2
Cisco Meraki MX is reliable and stable, with occasional reboots, efficient support, and seamless update processes.
Sentiment score
8.0
WatchGuard Firebox is praised for stability, minimal downtime, and excellent performance, with prompt resolutions to occasional hardware issues.
There have been no outages, no stability issues, and we have not found any vulnerabilities during security audits.
Technical Presales at Vcom Technologies
I have had zero downtime at all with Cisco Meraki MX.
Enterprise Networking Solutions Architect at a computer software company with 51-200 employees
I assess the stability and the reliability of Cisco Meraki MX as good, and I have experienced no downtime, crashes, or performance issues.
Network Engineer at a non-profit with 1,001-5,000 employees
I have just one WatchGuard Firebox unit that is licensed, and I have no bugs on it, so I am happy with that.
Administrateur Systã¨Mes Et Rã©Seau at Btp Consultants
Once properly configured, the platform handles VPN connectivity, traffic inspection, and security services constantly, even in multi-site environments with remote users.
Professional Services Engineer at Next7 IT
There are issues with traffic hitting the firewall, which could indicate performance problems related to throughput.
Senior Network Consultant at NETOPS
 

Room For Improvement

Cisco Meraki MX needs better pricing, reporting, interface design, integrations, hardware availability, language support, and local management options.
WatchGuard Firebox needs better analytics, performance, usability, pricing, support, learning resources, and cloud integration compared to high-end competitors.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Managing Director at a manufacturing company with 10,001+ employees
Data is the only path, so optimization is essential.
Chief Commercial Officer at InnovAge Home Care
An improvement would be to use Cisco Meraki MX as a software solution as well, which might reduce the cost.
Technical Presales at Vcom Technologies
It gives good visibility and control over the traffic, and the UI makes it easy to manage policies and respond quickly when something comes up.
Manager at Cyvogenix
Some improvements in threat intelligence integrations and SIEM integration as an out-of-the-box context would be beneficial.
SOC L2 Analyst at a tech services company with 51-200 employees
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
Owner at it logic
 

Setup Cost

Cisco Meraki MX offers valuable features at a high cost, but flexible licensing makes it competitively priced and scalable.
WatchGuard Firebox offers affordable pricing and comprehensive security, appealing to small and mid-sized businesses with flexible licensing.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
Managing Director at a manufacturing company with 10,001+ employees
The price could be reduced by around 30% to make it more comfortable.
Technical Presales at Vcom Technologies
If Cisco can make the pricing less, customers can purchase more licenses.
Presales System Engineer at Logicom Sales Inc
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
Digital Solution Designer at Accenture
Fortinet is more expensive than WatchGuard.
Security Engineer at Antina Empleos
I find WatchGuard Firebox to be cost-effective.
Chief Technology Officer at Falcon Automation
 

Valuable Features

Cisco Meraki MX offers cloud management, security features, SD-WAN capabilities, and a user-friendly interface with flexible scalability and licensing.
WatchGuard Firebox offers robust firewall capabilities, centralized management, and AI-enhanced security, making it ideal for scalable network protection.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
Managing Director at a manufacturing company with 10,001+ employees
Advanced security is the second tier of Cisco Meraki MX. It brings you the main next-generation firewalling features such as URL filtering, advanced malware protection, and threat protection.
Presales System Engineer at Logicom Sales Inc
Cisco Meraki MX API makes it really easy for me to automate a lot of changes over several thousand devices.
Technology Engineer at a computer software company with 201-500 employees
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
Solution Architect at Simvicitsolutions
The features of WatchGuard Firebox are most valuable for maintaining network security.
Cyber Security Engineer at Underdefense
Some of the best features of WatchGuard Firebox in my experience are its ease of management, strong VPN capabilities, and integrated security services.
Professional Services Engineer at Next7 IT
 

Categories and Ranking

Cisco Meraki MX
Ranking in Firewalls
10th
Ranking in Unified Threat Management (UTM)
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
80
Ranking in other categories
No ranking in other categories
WatchGuard Firebox
Ranking in Firewalls
12th
Ranking in Unified Threat Management (UTM)
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
143
Ranking in other categories
Data Loss Prevention (DLP) (10th), Intrusion Detection and Prevention Software (IDPS) (4th), Anti-Malware Tools (7th), Endpoint Detection and Response (EDR) (10th), Application Control (4th)
 

Mindshare comparison

As of September 2026, in the Firewalls category, the mindshare of Cisco Meraki MX is 3.6%, up from 3.4% compared to the previous year. The mindshare of WatchGuard Firebox is 2.0%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Cisco Meraki MX3.6%
WatchGuard Firebox2.0%
Other94.4%
Firewalls
 

Featured Reviews

Md Rafique - PeerSpot reviewer
Desktop Support at a outsourcing company with 51-200 employees
Centralized security management has simplified daily monitoring and remote troubleshooting
One area that could be improved is providing more advanced reporting and analytics within the dashboard, especially more detailed historical data and customizable reports. It would also be useful to have greater flexibility for advanced firewall and security configuration without making the interface more complex. Better customization and more detailed troubleshooting information would also help administrators. Another improvement would be more granular control over alerts and notifications, so administrators can prioritize critical security and network events without being overwhelmed by less important alerts. More detailed historical analysis and easier integration with third-party security and monitoring tools would also be valuable. Overall, I would keep the simplicity of the Meraki dashboard while adding more advanced options for administrators who need deeper control and visibility. One additional improvement would be better support for integration with third-party security and monitoring platforms. More flexible APIs, deeper SIEM integration, and more detailed security analytics would make Cisco Meraki MX even more useful for organizations with a broader security stack, while the simplicity and centralized management are already strong points.
Abhishek Saini - PeerSpot reviewer
Professional Services Engineer at Next7 IT
Centralized security management has improved VPN reliability and simplified daily operations
WatchGuard Firebox is a strong and reliable platform overall, but there are a few areas where improvements could make the experience even better. One area is the user interface and navigation in some management tools. While the platform is powerful, certain configurations and troubleshooting workflows can feel less intuitive compared to some newer cloud-native firewall platforms. Another point is reporting and log analysis. Although the logging features are very useful, deeper analytics and more customizable reporting dashboards would make security monitoring much more effective. Firmware upgrades and policy synchronization can sometimes require careful planning to avoid security interruptions. Overall, the core security and VPN functionality are very solid, but improving usability, reporting, and automation would make the platform even stronger. One area that could be improved is the learning curve for new administrators. While experienced engineers can work with the platform effectively, some advanced networking and security configurations can be a bit complex for junior technicians. More guided configuration workflows, smarter recommendations, and simplified troubleshooting tools would make onboarding easier. Another improvement would be more flexible reporting customization for executive-level and client-facing reports.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
8%
Outsourcing Company
13%
Comms Service Provider
12%
Construction Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise23
Large Enterprise20
By reviewers
Company SizeCount
Small Business104
Midsize Enterprise30
Large Enterprise17
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What is your experience regarding pricing and costs for Meraki MX?
I find the pricing for Cisco Meraki MX reasonable and competitive given the features provided and the target market. I believe it is acceptable.
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of our employees.
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Hyatt, ONS
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about Cisco Meraki MX vs. WatchGuard Firebox and other solutions. Updated: September 2026.
912,930 professionals have used our research since 2012.