Moogsoft vs PRTG Network Monitor comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Moogsoft
Ranking in IT Infrastructure Monitoring
38th
Average Rating
7.6
Number of Reviews
11
Ranking in other categories
IT Operations Analytics (6th), AIOps (13th)
PRTG Network Monitor
Ranking in IT Infrastructure Monitoring
6th
Average Rating
8.2
Number of Reviews
96
Ranking in other categories
Network Monitoring Software (5th), Cloud Monitoring Software (7th)
 

Market share comparison

As of June 2024, in the IT Infrastructure Monitoring category, the market share of Moogsoft is 1.9% and it increased by 41.9% compared to the previous year. The market share of PRTG Network Monitor is 4.2% and it decreased by 27.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
IT Operations Analytics
3.6%
AIOps
5.8%
Network Monitoring Software
4.5%
Cloud Monitoring Software
9.3%
 

Featured Reviews

YOGESHSINGH - PeerSpot reviewer
Dec 14, 2023
A cost-efffective cloud solution for noise filtration but needs enhanced interfaces
Our maintenance is specific to our instance offered to our customers and customers. On the platform side, we lie totally on Moogsoft. It has a very good support. We do have our weekly meetings with their technical team. If any issues or support are required, their support is readily available on very short notice. We have a team of ten developers to take care of the solution. We are a managed service provider. We are offering the solution as a platform to our end customers. We are very aggressively proposing this solution to our end customers and hoping to grow the overall user count on the platform. Moogsoft is straightforward to use and deploy. I recommend the solution. When it comes to visualization, most products have visualization, which helps us to see the underlying components inside a particular service or application. It should troubleshoot the stack part where the problem lies, and visualization is easy to understand. Moogsoft still lacks visibility in aspects like Service Map creation. Although it can be created, extra effort is required to develop such functionalities, unlike other tools that offer readily available solutions. This absence becomes a common differentiator, wherein Moogsoft falls behind other products that highlight their capability to pinpoint problem areas and affected components and conduct root cause analysis. This gap places Moogsoft a step behind the competition. Overall, I rate the solution a seven out of ten.
Pierre-Anderson ELLO - PeerSpot reviewer
Nov 22, 2023
Comprehensive and effective network monitoring with user-friendly interface, diverse range of sensors, and excellent scalability
Je l’utilise pour surveiller le système de défense, les différents commutateurs et les connexions entre les différents bureaux de vente. De plus, je l’utilise pour surveiller mes différents environnements virtuels Surveillance et prise de décision proactive L’aspect le plus précieux est la gamme…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The Event Management feature is quite valuable."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"Moogsoft is easily deployable and ready to use."
"Moogsoft's most valuable features are event management, correlation, and observability."
"The AI component allows you to check previous cases and diagnose problems easily."
"The product currently seems to be a few steps ahead of the competition."
"I like the mobility of the PRTG Network Monitor and ITOps Dashboard."
"Its proactiveness is its most valuable feature. We already know when we come in, in the morning, if a server or site is down, as opposed to someone telling us."
"I really love the activity library. It gives the flexibility to discover data and metrics about my interface and data server."
"The most valuable feature of PRTG Network Monitor is its ease of use."
"Stability-wise, I rate the solution a ten out of ten."
"I found PRTG Network Monitor very useful for troubleshooting and monitoring the utilization of either the network or server."
"The solution provides us with needed feedback on our IT infrastructure. It gives us really good quality of service when it comes to monitoring of available space and available resources. It allows us to preempt issues before they become a problem for the business."
"Network Discovery is a feature that our customers like a lot."
 

Cons

"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"They should consider including Chatbot."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"The documentation and flexibility for generic integration could be improved."
"I would like to see Office 365 monitoring. Essentially, it doesn't do it. I assumed not at all, but apparently it does it slightly. However, due to issues with APIs, they currently don't provide full monitoring for O365."
"PRTG could use reporting tools and mobile alert tools. It should be easier to diagnose and respond to problems from a mobile device on the go."
"A room for improvement in PRTG Network Monitor is its sensors. Its application technology sensor, such as the IAS, .NET, etc., needs some improvement because it doesn't work as expected. For example, the IAS sensor doesn't give immediate information, and the information you get from it isn't of good value. The web GUI of PRTG Network Monitor also needs improvement because errors keep popping up if it's not been updated to the latest version. What I'd like to see in the next release of the tool is end-to-end topology mapping for the business model, and that should be required. There has to be a technical map. Technical mapping and topological creation are missing in PRTG Network Monitor, so I would like to see those in the future."
"More training videos for installing and configuring this software would have been nice, especially when working with a lot of devices."
"The automation should be improved."
"The dashboarding definitely needs improvement."
"The operations dashboard is only available in PRTG's enterprise version, but I wish it could be accessed in the standard licensing. It would also be nice if PRTG had templates for dashboard monitoring, software monitoring, etc. It can help me set up a dashboard because now we don't have a template from PRTG, so we need to create one from scratch."
"In terms of sensors and probes, it would be really cool if PRTG had a purely Azure-based solution. We had to install a probe on one of our cloud servers and then let that probe out from there. It would be really cool if it just monitored Azure without having to install something on the device."
 

Pricing and Cost Advice

"It's a very cost-effective and competitive product."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"When compared to other solutions, it is quite good."
"It is expensive."
"We pay for a perpetual license and we have a support fee."
"We pay nothing for it. Its 100 sensors have allowed us to put a magnifying glass on some systems, providing an extra layer of detail. Therefore, our outgoing is nothing and our incoming is a lot of useful data that we can react to proactively."
"The pricing for PRTG in our case is reasonable because we have a lot of applications to monitor within PRTG. It is not that expensive."
"While I am not the person who deals with pricing, I would say that we pay around 1000 pounds a year."
"We are using the basic PRTG that we can download for free. For now, we only need to monitor less than 100 devices. For more than 100 devices, we would need to buy a license. PRTG is much cheaper than SolarWinds."
"The price was pretty good, very competitive."
"Our licensing costs are 10,000 euros over three years."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
12%
Manufacturing Company
9%
Energy/Utilities Company
8%
Educational Organization
47%
Computer Software Company
9%
Government
6%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically...
What is your experience regarding pricing and costs for Moogsoft?
Compared to other similar products in the market, Moogsoft remains at a relatively competitive level. However, when assessing its position among comparable AI ops solutions, it tends to be more cos...
What needs improvement with Moogsoft?
The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers...
What is the best network monitoring software for large enterprises?
PRTG network monitor is one of the best tool i have ever used for the monitoring. It have auto discovery option. it avoid the configuring the device in PRTG. It automatically discover the device an...
What do you like most about PRTG Network Monitor?
The tool is integrated with our email for the alerts.
 

Overview

 

Sample Customers

RetailNext
Jameson Bank, Sidnix, RungeICT, MedicalAnimal, Truck-lite, GamingGrids, The Covell Group, Forsythn County Schools, NetMass, Musgrove Park Hospital, Lanes Health, Columbia Southern University, Vodafone, Intrust Bank
Find out what your peers are saying about Moogsoft vs. PRTG Network Monitor and other solutions. Updated: June 2024.
787,061 professionals have used our research since 2012.