We compared Nakivo and Zerto based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Zerto offers excellent data protection, and it’s easy to create VMs. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup. Users say Zerto users also like its real-time replication features. Zerto could improve cloud environment configuration, PowerShell scripting, and multi-site replication.
Service and Support: Nakivo's support is praised for being quick, considerate, and attentive. Customers have generally had positive experiences with Zerto's customer service, noting their quick response times and ability to resolve issues. Some customers have encountered slower response times and needed to go through multiple levels of support to get their issues resolved.
Ease of Deployment: Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult. The setup process for Zerto can be either simple or complicated, depending on the individual's experience with backup solutions.
Pricing: Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs. Zerto’s price tag is considered reasonable and in line with industry norms. Others said it was somewhat expensive but still worth the cost.
ROI: Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures. Zerto reduces risks while saving costs and time. It increases efficiency, ensures compliance, and helps businesses grow.
Comparison Results: Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality. Zerto offers top-tier data protection, excellent customer service, and real-time replication, but some users say its cloud and multi-site functionality could be better.
"This product has helped to centralize backups and made it easy to recover data."
"The product license and support delivery have been great!"
"It uses all the bandwidth available if not limited and backs up entire servers with all data about four times faster than Windows Server Backup and EaseUS TODO Backup."
"It is fast, simple, powerful, and has a price without competition."
"The price is much lower than competitors that do the same function."
"Nakivo has been instrumental in strengthening our data security infrastructure."
"NAKIVO Backup & Replication is very easy to use."
"The back-up and restore functions work great and it's easy to use."
"The replication feature and DR functionality are most valuable. Zerto has many options when a new server is being provisioned."
"The DR - Disaster Recovery - is the main selling point."
"The ease of setting up replication, the speed, and the ease with which I can fail over and fail back are all excellent aspects of the solution."
"The return to operations is the most valuable feature because it decreases the amount of time it takes us to recover."
"With Zerto, we were able to replicate our virtual servers to a remote DR site across a WAN connection."
"I give Zerto's stability a nine out of ten."
"Another advantage is the ease of use. You can click through instead of typing in the code. It's all already scripted down to the network adjustments within the VMs and the timed delays for servers that need to come up in sequence. Overall, it's a good package for us to use. We started using it in about 2018 and haven't looked back."
"The dashboard was easy and the UI was simple."
"I would like to see some additional models in the next release to make backups more functional."
"The interface might be improved, but the interface of every product might be improved."
"Implementing more comprehensive data deduplication and compression techniques could optimize storage utilization and reduce backup times, improving overall efficiency."
"Updating VM Tools on a replicated VM could be better."
"While the solution provides mostly what we need, it would be ideal if there were some additional feature capabilities for the API."
"Right now we know that Nakivo has the ability to back up as an incremental process and restore backups across several criteria. However, it would be good if we had the ability to backup a system like PostgreSQL."
"So far, there is no version that supports Polish. If such a version existed, many customers in our region would decide to purchase and implement this solution."
"It would be good to have some Oracle database backup capability from the Linux OS in the next release."
"Zerto's solution could benefit from additional security features, such as malware scanning tools at the recovery site."
"The interface is the only thing that we've ever really had an issue with. It's gone through some revisions. The UI, it's not clunky, but it's not as streamlined as it could be. Some of the workflow things are not as nice as they could be."
"If I were to nitpick, I would say that I wish I had a better account manager. Our sales guy has changed a couple of times. I would like a little more responsiveness from our account manager. I've had a couple of issues where getting in touch with him has been a little difficult, and I end up just going around him and dealing with support and support has handled it right away."
"Some of the features need improvement. One would be, as you're creating a Move group or a VPG, as they call it, it should either autosave or have the ability so that you can save it for coming back to later because if the setup times out, you lose all your work. That would be a nice improvement to have."
"I would like them to add a VM host replication option. Being able to replicate host configuration between sites would be a huge benefit."
"The documentation needs improvement in terms of the setup, getting enough detail, and getting that up to speed."
"It would be nice to have the option to do automatic failover, but right now the only option is manual."
"The only issue I've ever had is that I wish that Zerto would work more closely with VMware. There have been a few times that Zerto has released an update but it wasn't supported with that version of VMware. I would like them to coordinate their updates with VMware's updates."
NAKIVO Backup & Replication is ranked 5th in Disaster Recovery (DR) Software with 84 reviews while Zerto is ranked 2nd in Disaster Recovery (DR) Software with 236 reviews. NAKIVO Backup & Replication is rated 9.4, while Zerto is rated 9.0. The top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". On the other hand, the top reviewer of Zerto writes "Gives us business continuity capabilities during hurricane season and in case of ransomware". NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Acronis Cyber Protect, Rubrik and Commvault Cloud, whereas Zerto is most compared with Veeam Backup & Replication, VMware SRM, Rubrik, Commvault Cloud and Dell RecoverPoint for Virtual Machines. See our NAKIVO Backup & Replication vs. Zerto report.
See our list of best Disaster Recovery (DR) Software vendors and best Backup and Recovery vendors.
We monitor all Disaster Recovery (DR) Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.