We compared Acronis Cyber Protect and Nakivo based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Acronis Cyber Protect is lauded for its versatility, comprehensive malware protection, and effortless data retrieval. Nakivo is praised for its offsite backup to Synology NAS and seamless cloud integration. Cyber Protect could improve its ability to back up SQL databases, reduce resource usage, resolve conflicts, and improve management features. Nakivo could benefit from improvements in its remote upgrade capabilities, SNMP features, and application backup.
Service and Support: Some users had positive things to say about Acronis customer service, while others were dissatisfied with delayed responses and limited real-time support options. Nakivo's support is praised for being quick, considerate, and attentive.
Ease of Deployment: Some users thought Cyber Protect was simple to deploy, but others considered it challenging. Nakivo's setup was described as straightforward. A few users said the deployment was somewhat complex but not excessively difficult.
Pricing: Reviewers say Acronis Cyber Protect is affordable, but some noted that the pricing could be more transparent. Nakivo offers lower licensing costs and a flexible pricing structure. Nakivo provides cost-efficient backups at a competitive price and even offers a free license for one year for up to five VMs.
ROI: Users say that Acronis Cyber Protect is a worthwhile investment, saving money while safeguarding critical data. Nakivo ensures a favorable return on investment with a reasonable total cost of ownership and reduced testing expenditures.
Comparison Results: Acronis Cyber Protect is a versatile solution that saves customers money and enables easy data recovery. While reviews of Cyber Protect were generally positive, there were mixed reviews about support, pricing, and setup. Users also said it could improve its SQL support and management capabilities. Nakivo is a powerful, cost-effective solution that seamlessly integrates with the cloud, but it could use some enhancements in its SNMP features and remote upgrading functionality.
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"Universal Restore is valuable to us."
"The ability to clone backups."
"For my first experience, it is the best software for backups, especially for a five-system backup."
"It makes a full image of the hard drive. If a hard drive fails, all we do is recover to another hard drive."
"The web-based interface makes it easy to use."
"The most valuable feature is the extra protection, especially for the backup."
"The most valuable feature is that you can do a bare-metal restore even with dissimilar hardware."
"The most important feature besides the easy management of the different backup jobs is the automated e-mail notification functionality."
"The product is easy to manage for any IT person who is new to backup, recovery, and replication."
"They reply immediately to any query raised from us as a technician or consultant and they know the pulse of the market and keep updating the features in such a big way."
"The backups, especially of the incremental type, are really quick (ranging from five to 10 to 45 to 50 minutes depending on the size of the VM)."
"The easy management and a good overview are the most important aspects."
"All in all, NAKIVO helped us save a lot of time."
"This product has helped to centralize backups and made it easy to recover data."
"The initial setup is very straightforward."
"I've had some issues with the understandability of the interface. I think if they had someone with expertise in user interfaces to look at this, they could clean up the user interface."
"This is not a feature-rich solution."
"We would always support better pricing."
"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."
"The pricing could be improved."
"The whole product structure is confusing. You can actually get to do what you want to do. But Acronis seems to have a singular ability to make things difficult."
"If there was a wizard that would lead you down a road, when creating a backup, that would probably be better than having to go online or call somebody to actually do a backup. It's not intuitive..."
"The reporting can be improved."
"Using an independent bootable media to restore full physical machines would enable physical machines that may be serving as Nakivo Director or Transport machines to be reliably restored to service without undue delay, ensuring that an enterprise's local environment remains intact."
"At the moment I am pleased with what Nakivo does but I would like more reporting functions and if possible, integration with my RMM system."
"It would be interesting if it were possible to integrate a mobile app to monitor the system in real-time."
"In the loading of a backup, choosing what to restore seems to be a lengthy process, but it has always worked in my restore tests."
"The upgrade process is a bit dated and could use some changes."
"They need to add a failover feature to the Essential Pro license in case the environment is a simple virtual environment and the client does not need to upgrade."
"I would like to have the option of creating a subfolder per job in the backup repository because we had an issue where some files were corrupted and we lost the backup of the majority of the VMs."
"It would be great if they had a Let's Encrypt integration."
Acronis Cyber Protect is ranked 10th in Backup and Recovery with 117 reviews while NAKIVO Backup & Replication is ranked 6th in Backup and Recovery with 84 reviews. Acronis Cyber Protect is rated 8.2, while NAKIVO Backup & Replication is rated 9.4. The top reviewer of Acronis Cyber Protect writes " Good backup solution but challenges with the stability". On the other hand, the top reviewer of NAKIVO Backup & Replication writes "Good deduplication, easy to configure, and offers a free version". Acronis Cyber Protect is most compared with Veeam Backup & Replication, Veeam Backup for Microsoft 365, Acronis Cyber Protect Cloud and Azure Backup, whereas NAKIVO Backup & Replication is most compared with Veeam Backup & Replication, Hornetsecurity Altaro VM Backup, Rubrik, Zerto and Commvault Cloud. See our Acronis Cyber Protect vs. NAKIVO Backup & Replication report.
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