We performed a comparison between New Relic and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"It has in-depth analysis using developer code for someone whose not traditionally a developer."
"The most valuable feature is the ability to manage the application flow."
"Server uptime is its most valuable feature."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"The most valuable features are the dashboards and tracing."
"We are able to drill down and see what is going on in the system."
"We have done the New Relic integration with Serverless AWS, which has helped us with monitoring, and keeping our monitoring from our on-premise part with the cloud part."
"One of the valuable features is rapid dashboards."
"Dynamic Component Mapping is key and unique."
"The tool is quite easy to deploy, and it offers very good support."
"When it comes to features, the power pack is the most valuable."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"The most valuable features of ScienceLogic are AI and machine learning."
"Power packs."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"The integration and configuration of this product in our AWS environment needs improvement on the filtering part. I would like it to go more granular on accounts."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The price needs improvement."
"In addition, its difficult to have a predictive tool to see how the application would behave in the future when it basically only shows the historical data."
"I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"It would help customers if there were an on-premises version available."
"ScienceLogic could improve the implementation, it could be made easier."
"They should add CLI command modes and scripts for high performance."
"I would like to see out-of-the-box standard dashboards for common services."
"They should improve their support process and add chat."
"Admins do not have direct access to the reporting."
"ScienceLogic should provide detailed documents to customer as the current documents are not sufficient."
"They need a little more self-service."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
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New Relic is ranked 5th in IT Infrastructure Monitoring with 152 reviews while ScienceLogic is ranked 12th in IT Infrastructure Monitoring with 42 reviews. New Relic is rated 8.6, while ScienceLogic is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our New Relic vs. ScienceLogic report.
See our list of best IT Infrastructure Monitoring vendors, best Network Monitoring Software vendors, and best IT Operations Analytics vendors.
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