OpCon vs Tidal by Redwood comparison

SMA Technologies and Tidal Software by Redwood are both solutions in the Workload Automation category. SMA Technologies is ranked #8 with an average rating of 9.0, while Tidal Software by Redwood is ranked #19. SMA Technologies holds a 1.8% mindshare in WA, compared to Tidal Software by Redwood’s 4.5% mindshare. Additionally, 97% of SMA Technologies users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

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Executive SummaryUpdated on Dec 28, 2025

Tidal by Redwood and OpCon are robust solutions competing in the automation and scheduling software category. Tidal, however, has an advantage with its advanced scheduling capabilities across complex environments and predictable pricing structure.

Features: Tidal is revered for its advanced calendaring and cross-platform scheduling, allowing flexibility across various environments. Users benefit from robust job automation that handles complex dependencies effortlessly. Its user permission segmentation adds a protective layer, enabling controlled access and preventing unauthorized actions. OpCon excels in automating repetitive tasks and offers significant self-service capabilities that empower users. It enhances integration across core systems, inviting seamless process flows that simplify operations on multiple platforms. Lastly, users cite its ability to handle and monitor tasks efficiently, reducing manual oversight significantly.

Room for Improvement: Tidal users report a complexity in learning its system, suggesting improvements in monitoring long-running jobs and enhancing reporting capabilities. Consistent browser functionality is another area of focus. The anticipated Tidal Explorer tool promises solutions for job transfer challenges. Meanwhile, OpCon users express a desire for simpler interfaces and improved integration with external systems. The ease of use for non-technical staff and the self-service module's user-friendliness also require enhancement.

Ease of Deployment and Customer Service: Both Tidal and OpCon offer strong on-premises deployment options, with Tidal also supporting hybrid and cloud settings. Tidal's technical support has seen marked improvement, producing faster response times post-Cisco, especially in North America. OpCon's learning curve is steeper, highlighting a need for comprehensive training and support resources, though its customer service is equally praised for quick resolutions and personalized support.

Pricing and ROI: Tidal's pricing model is predictable, with an enterprise agreement simplifying cost management despite higher expenses compared to competitors. This predictability aids in budgeting. OpCon's pricing, although robust, includes complex à la carte offerings that can confuse users. Both solutions are appreciated for providing significant ROI by enhancing efficiency and resource management within organizations.

To learn more, read our detailed OpCon vs. Tidal by Redwood Report (Updated: January 2026).

Buyer's Guide

OpCon vs. Tidal by Redwood

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

JAMS

Mindshare comparison

As of February 2026, in the Workload Automation category, the mindshare of JAMS is 2.8%, up from 1.7% compared to the previous year. The mindshare of OpCon is 1.8%, down from 2.0% compared to the previous year. The mindshare of Tidal by Redwood is 4.5%, up from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation Market Share Distribution
Product	Market Share (%)
JAMS	2.8%
OpCon	1.8%
Tidal by Redwood	4.5%
Other	90.9%

Workload Automation

Featured Reviews

reviewer2770605

Cloud Engineer at a financial services firm with 501-1,000 employees

Has streamlined complex job scheduling across scripting languages while reducing manual effort

JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client. A functionality running on the JAMS server to continuously check the JAMS agents would ensure they are working properly. If an agent is not responding, a feature to restart the service from the job server machine would be beneficial. The upgrade process, particularly when switching from V6 to V7, could be clearer in terms of documentation, ideally with screenshots showing exactly what needs to be done on each screen.

Read full review

Jose Rivera Hernandez

Senior VP of Technology at Triangle Credit Union

Helps automate all kinds of jobs and it's worth the price because it saves a lot of time and money

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically restart. SMA Technologies automatically gets a notification that the job has failed, and they restart it on their end, so now, we have the job restarting twice. There were times when we came into the office in the morning, and we had two files because the job ran twice. I do not know if the system can prevent a job from running the second time. If a job has run successfully, or it is running, it should not run again.

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Jim Gillingham

Batch Production Manager at a consultancy with 201-500 employees

Its versatility, ease of use, scalability, and cost-effectiveness make it a 10/10 and the best of the breed

The company is not really big. One of the areas that they are working on is improving the process of migrating jobs from the lower environment to the upper environment. They had used a tool called Transporter, which was a little difficult to use, but they've now released a new tool in August, which I've not yet used, to do that. It's probably called Repository or something like that, but it's a tool for migrating jobs from the lower environment to the upper environment. That's where they needed to improve, and it looks like they may have, but I haven't tried the tool yet. They can do better reporting in terms of production statistics reporting.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The scheduling and execution of jobs are the most valuable features. The scheduling is important because if there is a task we want to execute at 4:00 AM, there's no way we will have someone who can manually run the job. In addition, we execute 100 to 200 jobs per day, and manual intervention is not an option."

"We also use the solution’s Interactive Agents. If we need to push something to our dealer portal, we can just drop a file in a folder and it goes. Running interactive tasks helps me users focus on business processes since I don’t have to take care of running the jobs manually."

"The feature or capability to import a job is most valuable. We can import an existing job from different platforms, and all the configurations get migrated as well without modifying the code, job schedule, etc."

"I didn't know about JAMS because I don't have a person with any challenges with the purchase administration. The feature or the user interface is user-friendly because of the readable icons or very descriptive icons. Though I'm a beginning user of JAMS, I had no issues using it."

"The user-friendly and adaptable scheduler allows us to manage various scheduling scenarios."

"It has definitely drastically improved our capabilities to scale our automation. Before JAMS, there were a lot of manual processes. We had a couple of operators who spent all day doing that. A lot of the time with human intervention and human processes, it is as good as the person who may be following a procedure and human error is a big problem."

"Being able to create a series of chained jobs, which are basically linked jobs is valuable."

"The alerting in it is really targeted... you can set specific alerting so that if jobs in a given folder fail, certain people are alerted. You can also set security at the folder level, so that only people in those areas can go set them. That means that the alerting and security can be set at a very granular level."

More JAMS pros

"It allows batch work to run as smoothly and efficiently as possible."

"The image scanning and anti-malware features are really valuable."

"The ability to chain jobs together allows us to create complex interdependencies between our jobs, and the integration into our core system is important because it allows us, through an automated system, to do a huge number of things that used to be done manually."

"I have been pleased with the support that we can get from the European partners. I think they are very good. All the time, when we have a question, they have an answer. It is very reassuring to have that support every day. Then, you can concentrate on your job and OpCon is just there to work. For us, it's perfect."

"The most valuable features are its integration into Windows, into VM, and into AIX, as well as SQL."

"It has streamlined operations, specifically with the timing of our processes. We don't have to worry about if things are going to run at a certain time. The automation allows us to say, "Okay, we want this to run at this time, and this to not run until that is done." So, it has really streamlined the accuracy and timeline of when jobs run throughout the day."

"Reliability is always important, and the reliability of the system is outstanding."

"Manual processing has been automated 99 percent by OpCon. With new processes, we give it at least two weeks manual so we can write down the details of how to do the steps, then we automate it. Within a month, it has been automated, then it's no longer a manual process."

More OpCon pros

"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."

"With the varied features in the varied adapters provided, we use Tidal Enterprise Scheduler because we want everything to be scheduled in one place. Tidal provides that for us with its tools and varying platforms in our organization. Tidal provides all the connectors to the platforms. This is very useful because we don't want to look for another scheduler for scheduling certain jobs. We don't want to look at those schedules manually between platforms."

"Tidal Automation is very efficient and can quickly automate most manual and repetitive tasks."

"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."

"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."

"The Graphical Views feature is also very good for helping us to understand a job stream. It's great for providing a visual overview of the status of a workflow, especially the Critical Path view. That is one of our favorites."

"We wouldn't be able to do many of the complex scheduling that we do today without it. For us, it is a mission-critical app. Because if it doesn't work or has a problem, then SAP doesn't function. It is that critical. So, it's an essential tool for us to manage and run SAP jobs."

"The best feature is that it allows task scheduling based on particular occurrences, like the receipt of files, database updates, or system notifications."

More Tidal by Redwood pros

Cons

"Fortra is getting much better with documentation and examples, but there is still room for improvement."

"JAMS notifications for hung jobs could be improved."

"JAMS could be improved with a web client that is accessible and as fast as a normal website, eliminating the need to RDP to the servers to access the JAMS client."

"The monitoring of the JAMS product and its performance is an area of concern for me."

"The only thing that they could improve on is the fact that they don't have a browser version of JAMS. They've got all the bits and pieces there if you want to build your own web version of it. It does come with a web client, but it's pretty clunky. They could improve on that."

"If around 5,000 or more jobs run at a time, JAMS slows down, and we have to wait around five to 10 minutes or restart JAMS scheduler services."

"It is important to receive notifications if a charged job fails and SQL is halted. JAMS does not provide halted notifications by default, which is a critical feature that needs to be added."

"As an admin, I would like to have a web-based GUI instead of a client application that we have to install on our PCs."

More JAMS cons

"What can get complicated is if you're doing anything more than just the built-in jobs. If you're using the more advanced features, troubleshooting becomes extremely complicated."

"The learning curve could be shorter. The problem is that it's difficult to simplify a product without taking away functionality. I would love to see OpCon become a little easier to grasp. However, my concern is that making things easier isn't always better for the product. If they can keep the integrity of the product while making it easier to learn, that would be an area of improvement."

"I believe there's room for improvement, and while I think it's something they are considering, I would welcome seeing OpCon integrate with a broader range of systems and third-party products."

"I'd like to see the product include a view where you can see everything about a specific job on a single screen."

"Of course they have a RESTful API within OpCon, but they have that new web services agent that we installed because we have some SOAP APIs and we had to interact with SMA to get things running. Our developers did do some tweaks, but we have now been able to get some test jobs running, and understand how the workflow goes back and forth."

"It does not have the ability to interact with third-parties via the web/Internet. We have certain processes where we have to interact with a third-party on a website, and unfortunately OpCon just cannot do that."

"I think that they're working on this, but I wish that there was a more centralized area to be able to see what other people are doing... They have a community platform for OpCon users, but I want to see more of where somebody is doing this process in that way. They have a great community platform right now, but I feel that it could be developed."

"I would like more web-based training from SMA. That would be nice. Our primary OpCon representative is phenomenal, but we would like some training opportunities for learning on our own. When I started utilizing OpCon, the sheer breadth of it made for a very daunting task. I was almost fearful to start, not to mention fearful to go change things and possibly hinder a job."

More OpCon cons

"The drill-down into details using the Graphical Views feature is a bit difficult and not that helpful. If you want to go into the details, you have to go to the Job Activity. Graphical Views is not that easy for getting that kind of information."

"Understanding and using Tidal Automation could be overwhelming for someone with minimal programming language."

"We've had some quirky stuff happen on an occasional basis where a job does not take off. For example, a job we expected to be finished by 3:00 a.m. is sitting there and not executing when we come in in the morning. We have to go all the way back to the dependencies and then we can see that one of the dependencies has become unscheduled, for some reason. No changes were made to the schedule but this prerequisite job has, all of a sudden, become unscheduled. I have brought this up with Tidal's support but they have never had an answer for it."

"The solution needs more advanced reporting and data visualization capabilities to enable deeper analysis of job performance and trends."

"The GUI, the graphical user interface, gets a little bit busy."

"The UI might have the potential to provide a more polished and user-centric encounter, promoting seamless engagements and simplifying the navigation process for individuals interacting with the software."

"The job failure alerts can be updated with more details for better troubleshooting."

"From an administrative point of view, I wouldn't give really high marks to the solution. I actually entertained getting the JAWS application at one point. One of the shortcomings with the scheduler is the reporting capabilities. At least at the time, JAWS was the best that they had for a third-party integration. I think they've got things in the pipeline to help alleviate that gap."

More Tidal by Redwood cons

Pricing and Cost Advice

"Definitely check how many single processes you want to run and count them as jobs. That is how you would work out your pricing on JAMS. For example, if you're running a number of commands and you can put them all into one script and run that script, you can count that as one job."

"JAMS is relatively inexpensive, with additional costs only incurred for tags, other services, and optional support renewals."

"Our licensing is pretty cheap because we have a state solution. So, we pay only $1,000 a year."

"It's certainly a lot cheaper than Tivoli and Control-M. In comparison to them, you get a lot more bang for your buck. You get pretty much the whole functionality and more, in some cases, when compared to Control-M, but at a fraction of the price."

"The licensing model for JAMS is straightforward and based on the number of agents, not the number of jobs you run. It's cheap and fairly simple."

"Take advantage of its scalability. You can start small. The initial cost is very reasonable. Once you have started picking up the tool and adopting it, then you can scale up from there and buy more agents."

"The pricing is reasonable."

"It was $10,000 for the first year. Then, there is a maintenance cost for licensing every year that we get billed $5,000 for every year."

More JAMS pricing and cost advice

"SMA is big on free training. They do monthly training down at their headquarter office. As long as you own the product, the only thing you pay for is your employees' travel expenses. The training is free. They are willing to train people and give them the knowledge. That way, you are equipped to do what you need to do."

"On a yearly basis our cost is between $25,000 and $30,000."

"The purchasing price was in the $30,000 or $40,000 range, but I don't remember how much of that was licensing or installation and how it was broken out."

"The pricing is very reasonable."

"Yearly, it's around $30,000."

"I believe our cost is about $150,000 annually."

"While the base pricing is reasonable, the à la carte options are making the overall cost more complicated and potentially problematic."

"The total cost of ownership is about the same to our previous product. The costs are relatively similar."

More OpCon pricing and cost advice

"The pricing is pretty reasonable. That seems to help a lot versus other companies. There are no other fees aside from the standard licensing fees. There are other products out there where you pay based on how many jobs you run and so on, and I know that's very frustrating for users."

"This solution is a bit expensive in the current world where everybody is trying to cut down on certain things."

"...it is a pretty affordable scheduler tool that lets us do a lot. You get a lot of bang for the buck... The licensing model is hugely flexible."

"The solution enables admins and users to see the information relevant to them, but this is bundled as an add-on that we would have to pay for."

"Tidal is a low-cost tool and not expensive in comparison to other tools."

"The price is reasonable in terms of the product’s functionality."

"Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you."

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Computer Software Company

38%

Financial Services Firm

11%

Manufacturing Company

Performing Arts

Financial Services Firm

15%

Manufacturing Company

Computer Software Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	8
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	29
Large Enterprise	19

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	6
Large Enterprise	38

Questions from the Community

What do you like most about JAMS?

I find the historical tracking feature of JAMS invaluable for reviewing past events.

See all answers

What is your experience regarding pricing and costs for JAMS?

They recently switched to subscription-based pricing, which increased. The price is fair considering the functionalit...

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What needs improvement with JAMS?

As far as we are using JAMS version 6, it looks good and there is nothing major to add about it. Everything is functi...

See all answers

What do you like most about OpCon?

My favorite feature is the dashboard feature, which shows jobs that are running, and completed, any failures, and pro...

See all answers

What is your experience regarding pricing and costs for OpCon?

I am the one who signs the contract. In the beginning, when I started working here, it seemed very expensive, but aft...

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What needs improvement with OpCon?

One problem that I had with them when we got SMA Technologies is that sometimes the jobs fail, but they automatically...

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Comparisons

Control-M vs JAMS

Compared 16% of the time

AutoSys Workload Automation vs JAMS

Compared 9% of the time

Stonebranch vs JAMS

Compared 8% of the time

Redwood RunMyJobs vs JAMS

Compared 8% of the time

Rocket Zena vs JAMS

Compared 4% of the time

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Control-M vs OpCon

Compared 19% of the time

VisualCron vs OpCon

Compared 10% of the time

IBM Workload Automation vs OpCon

Compared 10% of the time

AutoSys Workload Automation vs OpCon

Compared 8% of the time

MuleSoft Anypoint Platform vs OpCon

Compared 4% of the time

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MuleSoft Anypoint Platform vs Tidal by Redwood

Compared 22% of the time

Control-M vs Tidal by Redwood

Compared 12% of the time

Automic Automation vs Tidal by Redwood

Compared 8% of the time

Redwood RunMyJobs vs Tidal by Redwood

Compared 7% of the time

VisualCron vs Tidal by Redwood

Compared 2% of the time

More Tidal by Redwood Competitors

Product Reports

Buyer's Guide

JAMS

January 2026

Download JAMS product report

Buyer's Guide

OpCon

January 2026

Download OpCon product report

Buyer's Guide

Tidal by Redwood

January 2026

Download Tidal by Redwood product report

Also Known As

No data available

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Interactive Demo

JAMS Software

Demo not available

SMA Technologies

Demo not available

Tidal Software by Redwood

Overview

JAMS is an automation and job scheduling solution designed for workflow optimization, catering to businesses large and small with flexible licensing and integration options.

Offering both Core and Advanced packages, JAMS supports a range of environments from small teams to large-scale operations. Its standout features include integration with platforms like PowerShell, SQL, and SAP, coupled with capabilities such as dependency management and natural language scheduling. JAMS simplifies job management, centralizes workflows, and boosts productivity with its robust automation features. Customizable workflows and insightful logging make it adaptable for diverse needs, supported by responsive customer service ensuring seamless operations.

What are JAMS's key features?

Automation & Scheduling: Flexible automation helps manage complex job schedules efficiently.
Integration: Connects seamlessly with platforms like SQL Server, SAP, and Python for diverse applications.
Centralized Job Management: A unified interface for handling thousands of jobs daily.
Dependency Management: Supports complex workflows with efficient dependency tracking.
Insightful Logging: Provides detailed logs and notifications for precise task execution.

What benefits should users look for in JAMS reviews?

Enhanced Productivity: Automates repetitive tasks, freeing up resources for strategic initiatives.
Scalability: Flexible licensing models grow with business size and needs.
Efficient Workflow Automation: Streamlines job orchestration across environments.
Responsive Support: Helps ensure smooth operations with quick troubleshooting.

In industries, JAMS is employed for automating workflows and managing batch jobs. Organizations utilize it for SSIS, SQL Server tasks, file transfers, and integrating with vendor systems, achieving efficient file automation and data management. Scheduler enables precise execution of thousands of tasks daily, enhancing operational efficiency.

JAMS Software

OpCon enhances automation with features like auto-scheduling and Corelation KeyStone integration, empowering users with self-service capabilities. Its intuitive interface and flexibility boost productivity, providing reliable automation and efficient file transfers.

OpCon is a powerful automation platform known for streamlining operations through features like auto-scheduling and robust integration capabilities. It facilitates seamless automation, allowing users to execute tasks without direct environment access and simplifies job dependencies. Users benefit from self-service capabilities, which enable easy task execution by non-IT staff, reducing errors and human intervention. With its modern interface, OpCon supports efficient file transfers and integrates effectively with multiple systems, enhancing productivity. While offering significant scalability, OpCon users suggest improvements in web functionality, script-writing, and graphical displays, along with enhancements in user authorization and notification systems. There is also a need for better template management, clearer logging, improved mobile accessibility, and expanded training resources.

What are OpCon's Key Features?

Auto-scheduling: Efficiently automates task scheduling.
Corelation KeyStone Integration: Allows for automation without direct environment access.
Self-service Capabilities: Enables non-IT users to execute tasks with ease.
Modern Interface: Simplifies job dependencies and task management.
File Transfers: Supports secure and efficient file management.
Flexibility: Integrates with diverse systems to boost productivity.

What ROI Can Users Expect?

Increased Productivity: Automation reduces manual task dependency.
Error Reduction: Streamlined processes minimize human intervention.
Scalability: Supports growing business needs effectively.
Time Savings: Frees up resources for strategic initiatives.

OpCon is widely used in industries like financial services, where automation and scheduling tasks are critical. Financial institutions rely on OpCon for core processing tasks, including reporting, automated workflows, and vendor file exchanges. The platform handles high volumes of jobs across platforms, ensuring efficient operations and reducing reliance on manual processes.

SMA Technologies

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Teradata, Arconic, General Dynamics, Yum!, CVS Health, Comcast, Ghiradelli, & Boston’s Children’s Hospital

LOHR, Carnival Cruise Lines, Herbalife, Digital Federal Credit Union, Synergent, Frandsen Bank & Trust

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Buyer's Guide

OpCon vs. Tidal by Redwood

January 2026

Free Report: OpCon vs. Tidal by Redwood

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