We performed a comparison between OpenText Operations Bridge and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We haven't faced any stability issues. There hasn't been any crashes or glitches."
"Flexible dashboard with the availability of widgets."
"The initial setup is pretty straightforward. It's not complex at all."
"The most valuable feature is its ability to integrate with everything."
"From our monitoring perspective or from a visibility perspective, HPE UCMDB is a must have. It's an amazing piece of software."
"The Performance Manager provides great insight into our systems' performance."
"It allows us to build dashboards for individual parts of the business. Our team members appreciate that they can just get a view of their part of the world without having to worry about anyone else's."
"I've found the solution to be very scalable."
"What is nice about the solution is that it makes it easy to build the queries, search for the events and then do analysis."
"It's very flexible. If you look from the cloud implementation it is there. Reports are made quickly. Unlike other tools, it caters to all kinds of technical information on the front very easily. There's no need to put in any technical information. You can pull on the reports very easily, take action, and notify stakeholders."
"The Splunk queries are valuable."
"We used it to create a custom anomaly detection data model to monitor the activity of our back-end services on an hourly basis relative to the past three months of activity."
"The product has a good security posture."
"The most valuable feature of Splunk is the log monitoring."
"Deployment server for deploying changes in one go."
"It's extremely scalable. It's a very robust solution and certainly has the capability of handling far bigger data requirements than a lot of the other tools. Generally what ends up happening with me is that my clients tend, for the most part, to be mid-tier organizations where the cost of that solutions would be accompanying requirements for people just becomes way too prohibitive. Especially considering the model that they use for costing, which is based on the volume of data. Of course, they're going to put everything including the Coke machine as the ability to collect data off of it, because of course the more they can put through the tool the more money they make."
"pology-based event correlation does not work well with NNM events."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"The pricing is a bit expensive for smaller companies."
"I know that in the next version, X1005, they're moving to more graphical overviews, which should help our senior managers."
"The initial setup is a little bit complex."
"The service takes a very long time to start and it requires a lot of resources."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"Its pricing model and integration with third-party services can be improved. We had faced an issue with integration. The alerting feature is currently not available with Splunk, but it is definitely available with Datadog and PagerDuty. They should include this feature. A few dashboards in Splunk look quite old and are not that modern. They aren't bad, but improving these dashboards will definitely make Splunk more attractive and usable. I read in a few blog posts that there were a few security incidents related to Splunk agents. So, it can be made more secure."
"Sometimes the communication with support happens with multiple staff. They should reduce the time to resolution."
"Spam has different plugins but by default, the logs are not organized, it shows that there are roll-ups that are out of the box. I saw many plugins that can help improve or extend Splunk's functionality but I haven't tried any of them."
"The solution could use a different licensing model."
"I would like to see ability to master management. In terms of clustering, how it manages clustering needs improvement."
"Splunk is query-based, which is not the case with most cybersecurity tools. It is based on search queries and can be difficult to use. It would be good if they can make it easier to understand how to create search queries. They can improve the knowledge base for better understanding. To create your dashboard, you need to have a search query. We have multiple firewalls in our company, and we need a dashboard for them. It would be helpful if a default firewall dashboard is included in Splunk to make monitoring easier. If a dashboard is available for a security device, the operation part will be more efficient. We won't have to follow a manual process for this."
"If you monitor too much, you can lose performance on your systems."
"If you have to do your own stuff, such as customized charts, it is a little bit more work, but once you're familiar with the Splunk query language, you can pretty much do whatever you want. In terms of features, it should probably have the features that other competitors provide."
OpenText Operations Bridge is ranked 11th in IT Operations Analytics with 44 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 240 reviews. OpenText Operations Bridge is rated 7.8, while Splunk Enterprise Security is rated 8.4. The top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, IDERA SQL Diagnostic Manager for SQL Server and PagerDuty Operations Cloud, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our OpenText Operations Bridge vs. Splunk Enterprise Security report.
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