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PeopleSoft vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
PeopleSoft offers cost-efficient ROI, maintained with minimal resources, outperforming costlier systems like Oracle and SAP in user satisfaction.
Sentiment score
6.2
UKG users enjoy data integrity and efficiency, but many find ROI unclear despite improved processes and cost savings.
 

Customer Service

Sentiment score
4.5
PeopleSoft's customer service is satisfactory, but users desire quicker, more detailed support, especially for complex issues and upgrades.
Sentiment score
7.2
UKG's customer service is inconsistent, praised for expertise but criticized for delays and inefficiencies, needing service consistency improvements.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
Owner at Qubixlabs.com
One developer and one functional person can efficiently manage the implementation for a large organization.
 

Scalability Issues

Sentiment score
7.6
PeopleSoft is scalable and adaptable, excelling in performance and integration, though complex applications may pose challenges.
Sentiment score
7.4
UKG is scalable and adaptable across various organization sizes and industries, effectively meeting growth and flexibility requirements.
This rating reflects the limitation that custom applications do not receive support.
Owner at Qubixlabs.com
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
 

Stability Issues

Sentiment score
7.4
PeopleSoft is valued for its stability, consistent performance, customization, and quick resolution of rare bugs, despite minor issues.
Sentiment score
7.1
Users find UKG mostly stable with occasional issues, but appreciate quick responses and effective system integration.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
Owner at Qubixlabs.com
 

Room For Improvement

PeopleSoft needs improvements in mobile UI, technical support, integration capabilities, and customization complexity, while enhancing performance and design.
UKG users seek improved implementation, customer service, system integration, platform flexibility, and enhanced features like time management and training.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
Owner at Qubixlabs.com
It is a productive ERP application, but many people in the IT market are not aware of it.
 

Setup Cost

PeopleSoft's pricing is high and variable, with significant costs for licensing, setup, customization, and ongoing support.
UKG's pricing, influenced by employees and modules, is high yet justified, with negotiation options and discounts available.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
 

Valuable Features

PeopleSoft excels in customization, integration, and scalability, offering user-friendly features for HR, finance, payroll, and comprehensive analytics.
UKG offers intuitive, customizable HR solutions with seamless integrations, enhancing automation, data management, and employee lifecycle efficiency.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
Associate Director Talent Acquisition at a healthcare company with 10,001+ employees
It provides the easiest way to integrate with third-party applications for data exchange between systems.
Owner at Qubixlabs.com
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
 

Categories and Ranking

PeopleSoft
Ranking in Benefits Administration
5th
Ranking in Talent Management
5th
Ranking in Talent Acquisition
5th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
85
Ranking in other categories
ERP (8th), Activity Based Costing Software (4th), Demand Management (2nd)
UKG
Ranking in Benefits Administration
4th
Ranking in Talent Management
6th
Ranking in Talent Acquisition
6th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (1st), HR Analytics Software (2nd), AI-Agents for HR (1st)
 

Mindshare comparison

As of January 2026, in the Benefits Administration category, the mindshare of PeopleSoft is 4.5%, down from 10.5% compared to the previous year. The mindshare of UKG is 7.3%, up from 7.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Market Share Distribution
ProductMarket Share (%)
UKG7.3%
PeopleSoft4.5%
Other88.2%
Benefits Administration
 

Featured Reviews

HM
Owner at Qubixlabs.com
Newcomers benefit from automation and user-friendly integration
PeopleSoft is affordable for existing customers only, not for new customers. The popularity is declining for several reasons. Resources are moving to cloud solutions such as Workday cloud. Even though it is the same Oracle environment, professionals are transitioning due to challenges in availability, scalability, and resource allocation. When there are limited hiring opportunities for a particular technology, professionals must consider switching technologies either internally within their organization or personally. If a project ends and someone is placed on bench without new opportunities, they often need to switch to technologies with more market demand. Currently, resources are frequently moving to other ERP systems such as Workday, SAP, Mulesoft, and Salesforce, as there are numerous ERP systems in the marketplace.
Streamlined time tracking boosts operational efficiency across multiple regions
The time tracking feature is the most effective for employee management. UKG is used in Europe, the United States, Australia, and East Asian countries for HR activities like payroll. The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
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879,711 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
University
9%
Comms Service Provider
9%
Government
9%
Manufacturing Company
8%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise16
Large Enterprise50
By reviewers
Company SizeCount
Small Business48
Midsize Enterprise43
Large Enterprise48
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
What needs improvement with UKG?
UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.
What is your primary use case for UKG?
I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...
What advice do you have for others considering UKG?
Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about PeopleSoft vs. UKG and other solutions. Updated: December 2025.
879,711 professionals have used our research since 2012.