Try our new research platform with insights from 80,000+ expert users

SEEBURGER Business Integration Suite vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SEEBURGER Business Integrat...
Ranking in Managed File Transfer (MFT)
13th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
39
Ranking in other categories
Business-to-Business Middleware (6th), API Management (20th), Integration Platform as a Service (iPaaS) (12th)
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
6th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Managed File Transfer (MFT) category, the mindshare of SEEBURGER Business Integration Suite is 2.3%, down from 2.6% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 6.6%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Sterling Commerce Connect:Direct6.6%
SEEBURGER Business Integration Suite2.3%
Other91.1%
Managed File Transfer (MFT)
 

Featured Reviews

Choon Hwa Khoh - PeerSpot reviewer
Easy to configure with no programming skills needed and helpful support
We primarily use the solution for content conversion and file transfers.  There are no programming skills needed. It's easy to configure.  The features are great. They have a lot of them. The solution can scale. It is stable and reliable. We have not had any issues. Technical support has been…
Sumit Mundik - PeerSpot reviewer
Has good file transfer speed, but licensing cost is too high
The initial setup of the solution is not straightforward because it's not GUI-based. If you are installing the solution on a UNIX server, you should have a basic understanding of UNIX. You should know how to go from one directory to another, what the config files are, how to edit those files, and how to get the backup of those files. You need a little technical knowledge for it. The developers working on the solution are very costly for the organization. Also, the complexity of having this kind of setup is very difficult. This solution is only used by giant financial companies like BNY Mellon, Barclays, and JPMorgan Chase. They cannot replace the solution because they have several files transferred internally using it. It is very difficult and cost-consuming for them to change, migrate, or upgrade their system. That's the reason they are not able to do it very easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features is the option to have all integration patterns constantly updated in one platform. That is the main strength I see in using SEEBURGER Business Integration Suite (BIS). It means I can use a very old-fashioned pattern, combined with a very modern pattern. There are no limitations in terms of combining components because all the components simply fit together."
"Another aspect that we employed in the last year-and-a-half has been their CMA platform component, which hooks to the SEEBURGER Business Integration Suite (BIS) front end. We've been able to set up an automatic testing process for our partners."
"It is stable and reliable. We have not had any issues."
"We rarely get hanged processes."
"We can use it to script and monitor processes."
"We can code in Java, which is really good feature. There is very vast command available, which can be used in mapping."
"SEEBURGER Business Integration Suite (BIS) also allowed us to connect EDI vendors at will."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"Automation is the most valuable feature."
"The solution's file transfer speed is quite high."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"The product has been very stable."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
 

Cons

"Providing more training materials, especially when new products are released, would be beneficial."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"The initial set up was done by SEEBURGER consulting. It can be complex due to various factors, such as server settings, database settings, and security settings."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"The ability to bind a mapping to an agreement seems a bit clunky. It would be nice to have a better way of navigating to a map name rather than using a drop down list."
"Technical support is the number one concern."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"The resources required for this tool are costly and not easily available in the market."
"Sometimes we face issues and can't figure out the cause of failures."
"I do not have any notes for improvement."
"User interface is not user friendly."
"The initial setup could be simpler and better."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
 

Pricing and Cost Advice

"The cost-based model is slightly different now in SEEBURGER Business Integration Suite (BIS). They changed the licensing, based on adapters and other things. In the old style of licensing, the whole suite was one license..."
"We pay for a maximum number of setups, then we pay per customer map, and we pay maintenance on each one of those. BIS provides the flexibility to pay as you grow. The price of each customer map is €200 and the hourly rate for maintenance is fairly reasonable."
"On an annual basis, our support costs, which are based on the licensing, are about £120,000."
"We pay maintenance of between $75,000 and $100,000 per year, per box."
"The only thing that would be an improvement would be if they had a cost model whereby you could just pay for what you're actually using. Even if it were a minimum monthly charge that they offered, if you're not utilizing all of that then they should consider a lower tier. That way, they could attract more business."
"We pay per message we use. We spend about £19,000 a year with them."
"I find the pricing expensive. But I know that when we evaluated another company, it was about the same. That just seems to be the market. It's probably not expensive overall."
"Pricing, compared to the tool that we had earlier, is cheaper."
"The solution's licensing cost is too high."
"Annual licensing fee."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
report
Use our free recommendation engine to learn which Managed File Transfer (MFT) solutions are best for your needs.
873,209 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
17%
Computer Software Company
9%
Retailer
7%
Financial Services Firm
7%
Financial Services Firm
35%
Computer Software Company
7%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Midsize Enterprise4
Large Enterprise38
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What do you like most about SEEBURGER Business Integration Suite?
SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration.
What is your experience regarding pricing and costs for SEEBURGER Business Integration Suite?
Regarding the pricing of SEEBURGER Business Integration Suite, I would rate it as 7 out of 10.
What needs improvement with SEEBURGER Business Integration Suite?
Regarding areas of improvement for SEEBURGER Business Integration Suite, the cloud functionality needs enhancement. The cloud interface is currently too cluttered, especially when creating new tran...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

SEEBURGER BIS
No data available
 

Overview

 

Sample Customers

Altis, Autoliv, Cebi, Cofresco, MoneyGram International, Samsonite Europe, VSP Global, BMW Group, OSRAM, Magna, Lavazza
HZMO, Bank of Communications
Find out what your peers are saying about SEEBURGER Business Integration Suite vs. Sterling Commerce Connect:Direct and other solutions. Updated: September 2025.
873,209 professionals have used our research since 2012.