We performed a comparison between IBM Sterling B2B Integration Services and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out in this report how the two Business-to-Business Middleware solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."They have best-in-class, quality support."
"The solution is extremely scalable."
"The product's most valuable feature is the real-time integration suite."
"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."
"They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."
"It's a very robust solution and it's very configurable. Before this product we would use an ESB-type of solution which required us to write code and go through a process. We can configure the SEEBURGER solution much more easily, instead of writing code... It can handle large files very well."
"SEEBURGER Business Integration Suite (BIS) has been good at communicating between two applications, changing formats and using the required protocols... We can have one site communicating in an old FTP or SFTP style, or via file transfer. And with other applications, we could have API or a web service call or some other protocol used to send information."
"SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product."
"I like that the tool has all the adapters — all the possible protocols that are in the industry. You pay for those adapters but at least it's all in one package. You don't have to get another tool or application to support another partner."
"One of the things that SEEBURGER always touts is their ability to do "any to any" formatting... it doesn't matter if you want to take a CSV file or an XML file or a flat file or a PDF file or a structure EDI file; you can transform it from one format to another - any to any or even to the same format - which is a really nice feature."
"Mapping Designer provides excellent flexibility."
"It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue."
"What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated."
"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."
"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."
"The solution's documentation is not up to the mark and needs to be improved."
"Some of the functionality for retriggering documents, where you have to step through a termination process and then retrigger it, versus just being able to restart or retrigger more easily, is a bit challenging, depending on the scenario."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
"There might be some improvements they could make to the portal, but they're not anything that stops me from working."
"Difficult in handling large amounts of data, like when the file has more than 100MB in size."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"The product is not integrated very well with different cloud providers. We did work with the vendor to build a solution for Amazon, but there is no solution for other cloud providers like Google or Azure. The vendor needs to create adapters so that if we have a requirement to transfer data from our data center to another cloud, outside of Amazon, we would be delighted with that."
"It's rather difficult to understand, from the application, what's broken and why it doesn't work. We typically need to get support from them directly, and it's usually in a consulting role, to fix issues."
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IBM Sterling B2B Integration Services is ranked 3rd in Business-to-Business Middleware with 8 reviews while SEEBURGER Business Integration Suite is ranked 5th in Business-to-Business Middleware with 37 reviews. IBM Sterling B2B Integration Services is rated 8.2, while SEEBURGER Business Integration Suite is rated 8.4. The top reviewer of IBM Sterling B2B Integration Services writes "Comes with real-time integration suite and best security ". On the other hand, the top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". IBM Sterling B2B Integration Services is most compared with SPS Commerce Fulfillment (EDI), SAP Process Orchestration, Mule ESB, IBM B2B Integrator and Mule Anypoint Platform, whereas SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, Mule ESB, IBM B2B Integrator, Microsoft Azure API Management and OpenText Trading Grid. See our IBM Sterling B2B Integration Services vs. SEEBURGER Business Integration Suite report.
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