Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
ServiceNow IT Operations Management (ITOM) is a cloud management and infrastructure tool that facilitates the administrative and development process of creating, planning, and operating digital services, technology, application requirements, and components for organizations. Service Now ensures effectiveness, performance, and availability throughout an organization's processes and services.
ServiceNow ITOM will help organizations facilitate consistent policies with regard to deployment, support, and services to ensure trustworthiness and quality of service (QoS). ServiceNow ITOM will ensure that all applications, services, and infrastructure are consistently available and stable.
ServiceNow IT Operations Management Features
ServiceNow IT Operations Management Benefits
ServiceNow ITOM enables organizations to become robust, strategic operations able to successfully anticipate issues before they have an impact on the organization. Organizations that use ServiceNOw ITOM will be able to easily automate workflows and improve how their IT teams communicate and work together to deliver successful outcomes and maintain productivity and profitability 24/7.
Reviews from Real Users
“With this solution, operational costs will be reduced. Your maintenance cost will be reduced when you use the item model. You will deliver a fast solution to the customers. If something happens on the server-side or router-side, it will be immediately caught. Efficiencies are improved. “ - Rupesh J., Solutions Architect at Globant
“It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything.” - Uday T., Project Manager at MindTree
Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability.
Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.
Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.
Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.
Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.
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