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it_user664614 - PeerSpot reviewer
Cyber Security Analyst at a tech services company with 10,001+ employees
Real User
It provides predefined filters/techniques to easily stop attacks. The auto-mitigation feature starts with the default filters, which could impact a customer’s link.

What is most valuable?

  • It is user-friendly and has a very easy GUI.

  • It provides the simplest method of mitigation.

  • It provides predefined filters/techniques to easily stop attacks.

How has it helped my organization?

My last project was with (almost all of) the biggest banks and MNCs in India. It helped us to protect their network from the present DDoS attacks.

What needs improvement?

The auto-mitigation feature is provided when DDoS is observed on any of the links/customers (configured under auto-mitigation). It automatically starts mitigation with the default filters. In the default filter mode, there could be an impact on a customer’s link.

For example, if we have enabled monitoring of the internal traffic for that link/customer, it starts mitigation on legitimate traffic. It can also create looping in the network for any misconfiguration. This can impact the ISP's internal network and the customer's link utilization.

For how long have I used the solution?

I have used this solution for two years.

Buyer's Guide
Arbor DDoS
November 2024
Learn what your peers think about Arbor DDoS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What do I think about the stability of the solution?

We did not have stability issues.

What do I think about the scalability of the solution?

We did not have scalability issues.

How are customer service and support?

I would rate the technical support a 7/10.

Which solution did I use previously and why did I switch?

We were using black-hole mitigation. We switched from that technique because we were dropping all the traffic of the attacked link, rather than vulnerable traffic; there were many more loopholes.

How was the initial setup?

The setup is a little complex regarding the methods of configuration with the customers, as we need to provide them with a clean pipe path during mitigation. Also, it is mostly used on ISPs so the configuration on gateways is a little hectic.

What's my experience with pricing, setup cost, and licensing?

They offer good prices.

Which other solutions did I evaluate?

I did not evaluate other options.

What other advice do I have?

Be in direct contact with Arbor, rather than choosing a vendor in between.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineer at railtel corporation of india
Real User
I like the IP location policy to control traffic based on geolocation.

What is our primary use case?

Mitigating network level volumetric attacks, complete network visibility and complete control on applying countermeasures.

What is most valuable?

  • DDoS amplification
  • Flow specs
  • Blackhole mitigation, and
  • IP location policy to control traffic based on geolocation.

What needs improvement?

Cloud signaling integration with third-party DDoS solution provider. Currently, it supports only its DDoS APS box.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Arbor DDoS
November 2024
Learn what your peers think about Arbor DDoS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1435824 - PeerSpot reviewer
System Administrator at a tech vendor with 10,001+ employees
MSP
Excellent tool for scrubbing
Pros and Cons
  • "Arbor DDoS's best feature is that we can put the certificates in, and it will look at layer seven and the encrypted traffic and do the required signaling."
  • "An improvement to Arbor DDoS would be to make evaluation licenses and virtual machines available."

What is our primary use case?

I primarily use Arbor DDoS for scrubbing.

What is most valuable?

Arbor DDoS's best feature is that we can put the certificates in, and it will look at layer seven and the encrypted traffic and do the required signaling.

What needs improvement?

An improvement to Arbor DDoS would be to make evaluation licenses and virtual machines available. This would allow us to learn the system and to spread word about the product to others.

For how long have I used the solution?

I've been using Arbor DDoS for almost five years.

What do I think about the stability of the solution?

Arbor DDoS is very stable.

What do I think about the scalability of the solution?

Arbor DDoS is scalable.

How was the initial setup?

The complexity of the setup depends on the user's experience, but it's very quick to deploy.

What was our ROI?

Arbor DDoS has given us a very good ROI - I would rate it five out of five.

What other advice do I have?

I would rate Arbor DDoS ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Informat7f04 - PeerSpot reviewer
Information Security Analyst at a financial services firm with 1,001-5,000 employees
Real User
The introduction of IP-intelligence helps in determining IPs with a bad reputation
Pros and Cons
  • "In the GUI, the packet capture is a very good option, as is the option to block an IP address."
  • "There is definitely room for improvement in third-party intelligence and integrations."

What is our primary use case?

We observed traffic over six months to create a benchmark. We created alerts to trigger and be sent to our SOC once the traffic exceeds the benchmark.

How has it helped my organization?

The introduction of IP-intelligence helps in determining IPs with a bad reputation. We recently upgraded to the latest version and that functionality is enabled now. They've come up with centralized intelligence based on their own cloud, and they feed the data, the intelligence.

What is most valuable?

In the GUI, the packet capture is a very good option, as is the option to block an IP address. These help in analyzing traffic and blocking unwanted IP addresses as a preliminary troubleshooting step.

Also, they have a customer program where, if we find a blacklisted or bad-reputation IP, we can submit it to Arbor directly.

What needs improvement?

There is definitely room for improvement in third-party intelligence and integrations. I would like to see more threat intelligence and internal traffic monitoring for C & C communications.

What do I think about the stability of the solution?

The product is very stable.

What do I think about the scalability of the solution?

We have not faced any scalability issues since we have a very confined environment.

How are customer service and technical support?

Tech support is good. They have really good expertise from the appliance point of view.

Which solution did I use previously and why did I switch?

We did not have a previous solution.

How was the initial setup?

Although I was not involved in the initial setup, I understand that it is easy. In terms of the specifics of our implementation, it's sensitive information so it can not be made public. Because of the criticality, I cannot comment on configuration or how is it implemented.

Regarding the simple setup, it is because of the out-of-the-box configurations which Arbor provides you with. I don't think there is another way to implement it as such. It was per Arbor's standards, so there was nothing that was done differently.

What's my experience with pricing, setup cost, and licensing?

Pricing is average.

What other advice do I have?

Go for the latest appliances.

We do have plans to increase our usage of this type of solution, but now there are a lot of other services coming up so we are looking in parallel at other stuff, for other functionalities and features from Arbor itself.

I rate Arbor DDoS at eight out of ten. They have done a considerable amount of development in the last few years when it comes to features. However, there is a restriction when the environment is hosted in the cloud and it is on-prem, so there a challenge there: The full-fledged features don't comply with certain requirements. There are always challenges.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Consultant at a comms service provider with 51-200 employees
Consultant
We are able to respond quickly and prevent DDoS attacks
Pros and Cons
  • "We are able to respond quickly and prevent DDoS attacks."
  • "Its scalability is big. It is for large deployments of big organizations and service providers."
  • "There is some room for AI to take place."

What is our primary use case?

It is mostly for Internet Service Providers (ISPs). It is for operations on the service provider and network security operations. It is a good solution.

How has it helped my organization?

It improves our organization by preventing attacks and improving the availability of the network on services, which provides a better service to customers.

What is most valuable?

We are able to respond quickly and prevent DDoS attacks.

What needs improvement?

There is some room for AI to take place.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

Stability is perfectly good. I have not seen an issue in years.

What do I think about the scalability of the solution?

Its scalability is big. It is for large deployments of big organizations and service providers.

How is customer service and technical support?

Technical support is good. They provide quite good support. They have different levels depending on the pockets that you have bought, so you get the relative support. They have a lot of levels for support and good SLAs.

How was the initial setup?

The initial setup is complex, but experts are involved. Even with experts from both the vendor and the operator side, the initial set up can take some time, though it is essential.

What's my experience with pricing, setup cost, and licensing?

We work with different vendors from different industries.

What other advice do I have?

Most important important criteria when selecting a vendor:

  • How the offering covers the business needs.
  • The reputation of the vendor.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
reviewer2240247 - PeerSpot reviewer
Security Consultant at a tech vendor with 11-50 employees
Reseller
Top 5
A stable and easy-to-use solution with an excellent user interface and documentation
Pros and Cons
  • "The solution is easy to use."
  • "The support got worse after NETSCOUT acquired Arbor."

What is most valuable?

The solution is easy to use. The user interface is also easy to use. The documentation provided by the product is good.

What needs improvement?

The support got worse after NETSCOUT acquired Arbor.

For how long have I used the solution?

I have been using the solution for about seven to eight years.

What do I think about the stability of the solution?

The tool is quite stable. Our customers have used the tool for three to five years without rebooting.

What do I think about the scalability of the solution?

Most of our customers are enterprise businesses.

How are customer service and support?

Earlier, the support was great. Now, the support team provides delayed responses.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is quite easy. The time taken for deployment depends on the number of servers or machines we need to protect. In most cases, the product can be deployed in one day.

What's my experience with pricing, setup cost, and licensing?

The product must improve its price. Our customers always complain about the price of the product. Most products are expensive in Taiwan. The product might be cheaper in other countries. However, I am not sure.

What other advice do I have?

I do not expand the product. The products are usually standalone products. People should use the product. Overall, I rate the solution an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
PeerSpot user
Security Consultant at a tech services company with 11-50 employees
Reseller
Provides easy management, high visibility, and quick response capabilities
Pros and Cons
  • "With real-time packet capture features, you can easily and quickly response."
  • "Arbor Pravail APS devices do not sync features or config the backup enough. This needs to be improved."

What is our primary use case?

Arbor Pravail APS devices are using for protecting availability of services. DDOS, rating, and behavior analyses are the base of this product. 

How has it helped my organization?

Arbor Pravail APS devices provides easy management, high visibility, and quick response capabilities. Therefore, we can quickly complete the POV PoC demo process.

What is most valuable?

Arbor Pravail APS products provide high visibility. With real-time packet capture features, you can easily and quickly response. 

What needs improvement?

Arbor Pravail APS devices do not sync features or config the backup enough. This needs to be improved.

For how long have I used the solution?

More than five years.
Disclosure: My company has a business relationship with this vendor other than being a customer: Value-added reseller
PeerSpot user
it_user700122 - PeerSpot reviewer
Information Security Officer at a comms service provider
Real User
Arbor has the ability to learn and self-create the appropriate profile for each customer. This ensures that false positives are kept to a minimum.
Pros and Cons
  • "Arbor has the ability to learn and self-create the appropriate profile for each customer."
  • "A small improvement could be a better reporting system."

What is most valuable?

Arbor has the ability to learn and self-create the appropriate profile for each customer. This ensures that false positives are kept to a minimum.

How has it helped my organization?

It provides a much more efficient protection of our customers.

What needs improvement?

A small improvement could be a better reporting system.

For how long have I used the solution?

I've used this solution for two years.

What do I think about the stability of the solution?

No. Since day one, the product works without any issues.

What do I think about the scalability of the solution?

I didn't encounter issues with scalability.

How are customer service and technical support?

Very Good. The technical support team was there each time we needed them, offering valuable help and advice.

Which solution did I use previously and why did I switch?

I did not use a different solution prior to Arbor DDoS.

How was the initial setup?

No, the initial setup was easy. The excellent interface makes it easy to configure.

What about the implementation team?

Check if you can combine the product’s Cloud Signaling capabilities with your upstream provider. This will enhance your DDOS protection even further

What's my experience with pricing, setup cost, and licensing?

Start with a small license. Measure your bandwidth requirements.

Which other solutions did I evaluate?

Yes. Checkpoint.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
Buyer's Guide
Download our free Arbor DDoS Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Arbor DDoS Report and get advice and tips from experienced pros sharing their opinions.