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MohammadKhalil - PeerSpot reviewer
Team Leader - Physical Security at Optimiza Solutions
Real User
Top 10Leaderboard
A stable solution that provides excellent archiving and failover features and great technical support
Pros and Cons
  • "Archiving and failover are the best features of the product."
  • "We had some issues with the motherboard."

What is our primary use case?

We use the solution in government locations in Georgia. We use it for analytics.

What is most valuable?

We have installed the solution for a VIP customer last year. Archiving and failover are the best features of the product. We chose the solution because of the warranty and after-sales service.

What needs improvement?

We had some issues with the motherboard. We called the support team to replace the motherboard immediately. The product also makes scan errors.

For how long have I used the solution?

My organization has a partnership with the product.

What do I think about the stability of the solution?

The tool is stable. We have around 50 users.

How are customer service and support?

The support is great.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy.

What's my experience with pricing, setup cost, and licensing?

The solution is a bit expensive.

What other advice do I have?

I recommend the tool to others. Overall, I rate the product an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user