Binary Defense MDR Reviews

The Binary Defense MDR agent is deployed to all our endpoints. They monitor our environment and contact us if anything unusual happens. We haven't had anything yet, but the extra layer of protection helps everyone, especially me, sleep at night knowing that they're checking in 24/7.

We already have Microsoft security, which does a great job, but Binary Defense provides an additional layer of protection. I like having a third party in case something happens. I can use it as a framework to base my other decisions on. I can see how others reacted when hit with the same attack so that I can do the same thing. 

We're in a transitional period where we're trying to keep all our Apple devices protected. Some are covered by 365, but it doesn't work quite well. We can install the Binary Defense agent on an Apple device to take our time getting Defender for Endpoint to work with Apple. It isn't as secure as Windows, but having two solutions on there makes me feel more secure. 

I still have security alerts from 365 that I need to check daily, so I can compare two layers to see what's happening. It gives me a broader perspective of what's hitting us.

It hasn't reduced our workload, but I feel more confident that it's reporting on any kinds of breaches or threats in our environment. It helps confirm and reinforce what I think I should be doing. It saves me some time. If I notice a threat or something that doesn't seem quite right, I can check the results from 365 against Binary Defense. I save a few hours per week. 

Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done. The MDR team contains all their clients' accounts for this type of behavior. 

Their interface is customizable, but I don't need to tweak it much because it's already fairly intuitive. The dashboard shows all of our endpoints and threat hunting. You can see the false positives on the dashboard, showing the systems getting hit the most. Everything the solution protects is there so I can check everything in about 10 minutes. 

Integrating Binary Defense doesn't cause a noticeable slowdown in performance. It doesn't interfere with any programs that I've seen so far. Our environment is cloud-based, so no local servers are involved in our everyday endpoint activity. A few servers are in the stadium, and we put agents on them to monitor them. It works great. Binary Defense doesn't interfere with any of it.

I would like to get more reports from Binary Defense about what they're blocking. It would be nice to get something like a newsletter about the big threats they're seeing every week or month, so I don't have to search for newsletters. I can never have too many frames of reference to compare.

I have used Binary Defense for a couple of years. 

They seem to be stable to me.

Binary Defense can scale up if you buy the licenses. I bought so many endpoints, and then I just deploy them out, and I can always buy more. I could probably do thousands of endpoints, but we're relatively conservative. I only have about 180 employees, nearly 80 of which are part-time. I only need licenses for around 100 full-time employees and 10-15 servers.

I rate Binary Defense's customer service a nine out of ten. They respond pretty quickly when I open a ticket or ask a question. I don't expect an instantaneous response. Their service is great. I have no complaints. We recently renewed our support contract. I try to handle issues myself unless I don't know something, but I needed them to check a few things for me. 

Positive

The company didn't have anything similar to Binary Defense before they installed it. It's a startup that has been around since 2015. They only had 30 employees when I started here in 2020, and the 365 environment wasn't set up. They had no protection. While I was getting the 365 environment up to par, they had a third-party cybersecurity provider called TrustedSec on retainer in case we got breached. 

When I joined the company, 365 was deployed but wasn't set up correctly. I had to finish setting it. I had to switch licensing and finish setting it all up. There was nothing before. After configuring Microsoft's endpoint protection, we purchased Binary Defense about six months later. I've been tweaking the settings ever since. 

Binary Defense is deployed to Azure Active Directory in the cloud. Our stadium is a separate entity that we connect to when we're on-site. It isn't a hybrid environment. It's a cloud environment with one Tenant.

It doesn't require much maintenance. I deploy the agent and update the app periodically. I can opt to update automatically. When a new laptop is brought in, I have 365 configured to load Binary Defense automatically. I can also do it through the Binary Defense interface.

We had a couple of breaches when we didn't have endpoint security, but we haven't had any since we installed Binary Defense. The attackers thankfully didn't get any data in the last breach. They were trying to get money and failed because we did not have that, so they wasted their time. 

If we had Binary Defense, it would have blocked the user from going to a bogus site. They didn't have Microsoft 365 or any other endpoint protection on it. That is a huge problem we're correcting now. Anyone with a company device has Microsoft endpoint protection and Binary Defense. I estimate that addressing that breach cost us about 96 hours. If we had protection in place, we would've saved a lot of time. 

Binary Defense is fairly priced, and it's an excellent value. Our cybersecurity adviser recommended them, and having a second layer of security is worth the money. I use the information they provide every day. You have to compare the cost with what Binary Defense does. You can't put a price on security. A breach could cost you millions, depending on the size of your company. 

I rate Binary Defense MDR a nine out of ten. I like the product. It's easy to use, and it works. It's an extension of the team. It helps me save time and makes me feel more secure. It's well worth the money. You can't skimp on security if you want to keep your environment protected.

If you plan to implement Binary Defense, you need to know how many endpoints you have so you can get the correct licensing. You should know how many endpoints use Windows, Linux, Apple, etc. I think they have an agent for iOS systems too. You will learn how many licenses you need if you have an accurate inventory of your endpoints. They can help you estimate how many, but it's faster if you have that information ready. 

Over the years, we've needed to shift our use case, which is actually an advantage. We use Binary Defense to supplement and extend our monitoring capabilities across our enterprise. They're very flexible. They use our tooling and they monitor escalated issues. They do threat hunting for us. They do threat research for us as well. They provide threat intelligence when there's a breaking zero-day threat or if something new is happening in the security space. They provide deep technical expertise in detection, threat hunting, and intelligence in a way that directly covers what I need.

Binary Defense really functions like an extension of my team. Their key individuals run functions like threat intelligence and threat hunting, and they stay very close to us. When we get into investigating something, and we're not sure, they'll put the issue in a team's channel to find out what it is. 

When Binary Defense is looking across all of their customers, and there's a new threat out there that they think could apply to us (since they know our environment), they'll tell us, and they'll explain it. They focus on that partnership to help us understand what's going on and communicate with us. They won't say, "Don't worry about it. We've got it." They say, "We're doing this for you, and here's why." If my team has questions or needs more advanced technical support in investigating the incident, we can call them.

The most valuable aspect of the solution is its flexibility. As my business changes and I change tools or I change staff, they have been able to adapt with me to fill in gaps and help ensure that I have a consistent line of defense even in the face of change.

The customization is awesome. A lot of providers will say, "Here's what we do," and then you have to customize it for the provider. Binary Defense is the opposite. It customizes to you. They take what you have, and they focus their development, inside their organization to be on the scale of your company. They do not force you to fit their model.

The Binary Defense MDR's ability to integrate with Jira or other applications is very high. All the solutions that we have asked for them to integrate with, they have.

It secures our infrastructure from end to end so that we can detect intermediate threats. They do a fantastic job. Once again, they have done the work to take the burden on themselves to adapt to me rather than pushing that load on me. So, as my business changes, they can maintain the same consistent service to me of detection and response. That's something I haven't seen from anybody else. Everybody else has required either their software or things to be done in a specific way. That may or may not match what I'm able to do.

With such close communication between our teams, my team learns from them. This gives our team the ability to do better research and investigate with more authority in the future. 

It's helped us reduce our security team's workload.

Our mean time to response has gone down. We're much faster with direct response and have more investigative capabilities than we did before. 

They help us write detection rules and refine our detection so that we can effectively drive down our false positives and spend more time on things that matter (and less time on things that don't). We're not chasing noise. We can hone in on things. We've been able to reduce our security alerts. When you drive down the false positives, you drive down the alerts, which lowers the agent workload.

Sometimes, something may not install right; however, whenever we have challenges, they are very solution-oriented and ready to figure things out.

While my understanding is that they're working on this, I would like to see some more of the quantification or reporting. They're working on better detecting the impact they're having and what they're working on. That's an area they should continue to focus on. Having those metrics will be valuable. 

They just need to continue to be focused on Open MDR, and on being open to many tools and being broadly compatible across tool sets if possible. That's unique, and it is a differentiator in the marketplace.

I've been using the solution for five years. 

We haven't witnessed any stability or performance issues. We had one off problems with the system here or there or a challenge here or there, however, overall, it's been quite good.

Initially, we had 40,000 employees. We went through some business changes, and now we're sitting at around 15,000.

The solution scales very well.

Their support is very solution-oriented. Some providers, when you reach out to a provider and say "We have a problem," their first reaction is to try and swat you away, to push you away and say, "No. You must be doing it wrong." And then you have to override that and get through that before you get to the real help. Binary Defense doesn't like that. When you call them and say, "I have a problem," they say, "Okay. What are we looking at?" And then they quickly bring resources to bear.

They are very transparent and quickly put the right people in to help resolve the issue.

Positive

We did previously use a different solution. They were not responsive, and they were not customer-oriented. 

The deployment wasn't too complex. The Binary team worked alongside us and helped us with any challenges. The deployment did not take too long.

The Binary Defense team is responsible for maintenance. 

We have witnessed an ROI while using the solution.

The pricing is very competitive; it's on par with or below others. For those sensitive to pricing, I'd advise that they be holistic in their evaluation and look for hidden costs in the systems from their side that they would have to modify to work with other providers. 

We did look at other options before choosing Binary Defense. Other providers required us to use either their security software or workflows. Once they identified an issue, you had to be in their systems to work with it. I already had workflows and didn't want to build more and then be locked into a specific vendor.

We have a great partnership with Binary Defense. They are like an extension of our team. I've never seen the level of commitment from any other provider.

I'd rate the product ten out of ten.

We use it to get security notifications. There are only two security people on my team, and monitoring things 24/7 would take a team of 10 or 12. We use Binary Defense to help monitor things for us so that my team can work on the day-to-day security tasks.

They send us alerts and have done a really good job of eliminating the false positives. Early on, there were quite a few. But as they learned about our organization and the roles of individuals within it, that has drastically gone down. For example, initially, they would say so-and-so ran a script. Now, they know who our sys admins are and that running that script is typical for them.

The benefits are the visibility into current critical security events and the effect on our time to respond. Binary Defense has helped reduce our security alerts because we know where our trouble points are, or if we're missing things, and what we need to deploy. It has given us visibility into what to put in and that is how it has helped us the most. I would estimate it has reduced our security alerts by 60 to 70 percent. It has improved our security posture significantly.

And because they do a lot of the management for us, it has reduced our team's workload. We only have to work on the stuff that's identified as something we need to work on, so it has definitely helped performance.

Among the valuable features are the

• agent and continuous reporting
  
• dashboard.

It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted.

It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR.

I've been using Binary Defense MDR for a little over three years.

It's very stable.

We have just under 2,300 agents deployed. I don't know how much it scales. I don't think we rank among the larger sizes of companies, but they thought we were a pretty big organization.

Their support is great. Our experience with them has been very good every time we've had to contact them. They are responsive.

Positive

We did not have a previous solution.

The initial deployment of MDR was straightforward and very easy. It installs automatically and we were pretty impressed with that. They had the right tools to give us to deploy it.

There were three of us involved in the deployment, and that includes me as director of our team, but I didn't do much. It was mostly one technician with some help from another, and it really was done mostly by that one.

There is no maintenance on our side. They automatically update the agents.

The return on investment is the amount of time that we're saving and the fact that we're getting a security analyst. Without Binary Defense, we would only have a team of two security analysts. We would need 10 to 12 analysts to do what they're doing and give us 24/7 coverage. Without them, we only have nine-to-five coverage.

The pricing is very good. They are definitely competitive and they were lower at the time that we went with them. That's not why we chose them, but it's always something you have to consider.

You need the right security tool. Cost doesn't matter if it's a little bit higher but it's the right solution for your business. You shouldn't skip on security for costs.

We did what we call a "battle card" and compared Binary Defense to CrowdStrike, Sophos, and other leaders. Our team's consensus was that they were the best fit for our organization. Compared to competing solutions, the response times from Binary Defense were equal or better.

We have not done an integration of Binary Defense with other tools. We're looking at integrating it with our help desk, but we don't use ServiceNow. We use BMC Remedy and that's what we have to look into. I don't think any issues with the integration would be limitations of Binary Defense, but there might be with our older ticketing system. Binary Defense can work with many open APIs, if I recall correctly.

They also have a great open XDR strategy for securing infrastructure, although we haven't started using it. Early on, I talked about it with the owner of the company who was part of the technical team. It was definitely on their road map and something they knew they had to do and they were working on it.

Overall, our partnership with Binary Defense is excellent. If someone at another company that is using MDR doesn't think that their provider is an extension of their team, they have the wrong provider. Maybe they don't have Binary Defense, because it shouldn't be that way.

We use Binary Defense to monitor all our devices, including our servers, laptops, and environments. 

We began seeing benefits as soon as MDR was in place, and activity started returning on the endpoints. However, I don't think we realized the full value. We added some other things and refined the configuration to ensure we got all the reports and caught everything. 

Binary Defense helped reduce the volume of security alerts, which varies significantly. There were about 4,000 to 15,000 attempts to log into 365 accounts. We isolated five user accounts that threat actors were exploiting. If they choose another user to mask, we can mitigate those on the spot without returning to them. 

We've hardened our security posture. Instead of observing the things that come through our network, we can actually act on them. We have a team behind us to notice what they're doing. We save money by not hiring a team or relying on one person for security. With MDR, we have a team behind us, enabling us to respond more efficiently instead of just watching things happen.

While Binary Defense doesn't necessarily reduce the daily workload, it reduces our stress because we had to bootstrap solutions to prevent some things from happening. Now, we have Binary Defense protecting us. Binary Defense helps identify real threats instead of flagging activity that might be construed as negative. Their team takes much of the stress and guesswork out of how we execute our security program. 

Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable. 

We haven't customized the dashboard much. The default settings are sufficient for what we need, and the tool is easy to navigate. We haven't needed to customize it much. Binary Defense seems to integrate with our environment seamlessly. The agent installs silently, and the combination of the MDR team and their reporting apparently works well because we haven't missed anything yet. 

We have used Binary Defense for about six months. 

Binary Defense has been fairly stable and doesn't affect our systems much.

Binary Defense is scalable. We can add as many endpoints as we need. It's configured so that the agent installs as soon as the employees log in. 

I haven't opened any tickets with Binary Defense, but I've sent them questions about setup and tuning. We've exchanged emails. The solution has been low maintenance, and they were proactive about ensuring each deployment stage has gone smoothly. They have regular events and appointments to touch base with us and hash out anything that we have an issue with. 

Deploying Binary Defense was super easy. We could do it in one day in five minutes if everyone had their laptops online. We're a remote workplace, so it took a few days to cover all the endpoints. The whole process was seamless. We had a half-hour meeting where they gave us the commands to install the agents on our servers and push them out to the employees. 

Binary Defense is reasonably priced, considering that it saves us from hiring personnel and deters threats that could cost us. At the same time, it may look a little expensive to decision-makers who do not understand the value of a tool like this.  

You must consider how much you're not spending or what you would need to spend to recreate Binary Defense's capabilities on your own. You should also think about what you would pay to recover your data in a ransomware attack or how much it would cost to mitigate other threats that get into your system. 

I rate Binary Defense MDR 10 out of 10. We're partial to Binary Defense because they started in Ohio, and we're an Ohio company. We pride ourselves on staying local, and they've grown exponentially over the past few years. You get what you paid for. This is a pretty good deal for the level of service and product quality Binary Defense provides. I have a special connection with Binary Defense, so I feel they're a part of the team more than somebody else probably would.

We use Binary Defense MDR to monitor our security alerts and network traffic continuously. The solution provides a monitoring service that includes initial triage of alerts and escalation to my team for further action.

Binary Defense MDR is willing to customize its services to meet its customers' needs. Although they have standard service level agreements and escalation pathways, they are flexible and open to adopting solutions or practices that work better for their customers. They are committed to working closely with their customers and customizing their services to ensure their satisfaction.

Binary Defense MDR has improved our visibility through the implementation of some best practices in tuning and helping us establish our security solutions. These areas have provided the most benefit for us.

Binary Defense MDR has assisted us in decreasing the number of security alerts we receive. This has been achieved through the tuning aspect, where a significant amount of noise is generated, and they continuously collaborate with my team to reduce this noise, enabling us to concentrate on the critical components.

Binary Defense MDR has enhanced our security posture in terms of visibility and detection. The improvement is a result of the combination of their service and the technology implemented by my team. As a result of this project, we have significantly increased our ability to detect and respond to threats. Overall, the project and the service have minimized our threat landscape and enhanced our security posture.

Initially, there was a lot of noise and not much value in the alerts we received. We worked closely with Binary Defense to improve the process and specify our requirements. Through this partnership, they have improved their processes and quality checks to provide a better service. In the beginning, the influx of false positives increased my team's workload, but we worked to reduce the noise and focus only on what mattered. This took time, but overall, there have been improvements in reducing the additional workload for my team. However, we still want to be alerted when additional work is needed. Binary Defense's initial triaging has eliminated the need for my team to analyze every single alarm and alert.

One of Binary Defense MDR's main benefits is the ability to easily meet with their support team to discuss any issues we encounter. The team works with us to develop a plan to mitigate the issue and then implements a solution going forward to resolve it. Their responsiveness and willingness to adapt to our needs as a customer has been the greatest benefit.

Historically, Binary Defense MDR did not have a strong ability to integrate with other applications or solutions. However, they are currently undergoing a transformation driven by previous issues, where there was a need for capabilities to streamline operations. As a result, they are in the process of implementing additional solutions that will enable integrations with other platforms and applications.

The current reporting system could benefit from improvement. It would be helpful to have regular reports that provide value and clearly demonstrate the team's accomplishments over the past month. This should include information on resolved issues, metrics, and any additional details that highlight the team's contributions.

I have been using Binary Defense MDR for six months.

Binary Defense MDR is a stable solution with a commitment to ongoing improvement. Without their continued efforts to get better and implement changes based on our feedback, this review would be quite different. The organization has also brought in a new leadership team, which has brought fresh ideas and a clear vision for improvement. This partnership, combined with the leadership team's efforts, has led to increased stability and sustainability for the company.

Binary Defense MDR is scalable. 

The Binary Defense support team is a great team to collaborate with. They hold regular meetings with the project team, offer suggestions, and establish rules within the system. Once completed, they transfer these responsibilities to their production team that handles MDR services in a steady-state manner.

I changed to a specialized provider from our previous solution. I aimed to look for a smaller organization that I could potentially partner with more effectively. Large companies often treat their clients as just another component of their operations. Therefore, I sought a smaller niche firm to work with closely and create something together, resulting in a better relationship and improved work outcomes. Consequently, we decided to partner with Binary Defense.

The setup process is complicated. I am uncertain whether this is due to our own internal issues, or if it is partly a result of my environment and our own processes. While it was easy to initially set up the platform, the integration, and tuning required a significant amount of time. The deployment also took a lot of time, and it took us around six to eight months to achieve a steady state where we were satisfied with everything. Fifteen to twenty people were required for the deployment.

The implementation was completed by Binary Defense's professional services.

The primary return on investment has been in risk reduction, which has allowed us to gain better visibility of our environment. We can now identify our biggest threats and tailor our defense strategies to protect against them. This also helps when communicating with regulatory commissions and government entities, as we can demonstrate our 24/7 monitoring capability and provide additional assurance. Risk reduction and improved communication with stakeholders are our two most significant ROIs.

Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle. This change is positive because it encourages clients to provide as much data as possible to assist the Binary Defense team in triaging and identifying true positives. However, they also aim to keep costs within a set parameter. This allows for better management of costs and higher accuracy in detecting true positives while minimizing false alerts.

I give Binary Defense MDR a seven out of ten.

For someone who wants to purchase a managed detection response solution but is concerned about the cost, I would like to understand the primary concern, whether it's related solely to cost or to the cost model. Depending on the company and its requirements, the reason for cost concerns can vary greatly. If the concern is cost, I may not have much to say. However, if I ask questions to better understand their concerns and where they should focus their security monitoring, perhaps they can reduce the volume they send and focus on a smaller solution, such as an EDR, instead of sending their firewall logs.

The maintenance is performed by either Binary Defense or their technology provider.

Binary Defense MDR has demonstrated a willingness to invest in our relationship to the same extent as we do. As a result of our ongoing collaboration, they have reciprocated our efforts. Although having a third party as an extension of our team can be challenging, we believe that frequent communication and nurturing this partnership will lead to better outcomes. Our experience with Binary Defense has been positive overall.

To evaluate the solution, individuals should consider running a proof of value or a proof of concept, if possible. It would be beneficial to have Binary Defense demonstrate the value and services they can offer to gain an understanding of the type of service provided by their MDR solution.

We use Binary Defense MDR as a third-party managed malware protection service. It has visibility into all of our company's devices, and it can automatically report malware events.

Binary Defense has a cloud dashboard, but each of our network devices also has a piece of software that needs to be deployed. We can deploy this software using an executable file or through group policy. Each deployment takes about two or three minutes, so it is a relatively quick process.

The solution is highly customizable, with a variety of options for deployment and reporting. For deployment, there are a few different options, including on-premises, cloud-based, and hybrid deployment. For reporting, there are also a variety of options, including a dashboard, email reports, and more.

Binary Defense MDR has excellent integration with other applications and tools. We have not experienced any compatibility issues with our many different operating systems and custom software. Binary Defense MDR seamlessly integrated with all of our systems and provided us with accurate and timely reporting.

Binary Defense MDR's Open XDR strategy is a great way to secure our infrastructure from end to end. It allows us to detect and remediate threats without having to do much work ourselves. In the past, we had to manually check and update our security software. Now, Binary Defense takes care of all of that for us. We can simply check reports and dashboards to make sure everything is running smoothly.

The biggest benefit of Binary Defense MDR is that it has freed up my time. As a one-man IT department, I have a lot on my plate. MDR takes care of a lot of the day-to-day security tasks, so I can focus on other things. This has been a huge relief, and it has allowed me to be more productive.

The number of security alerts has not changed, but I am now more confident in the security system, so I don't check them as often.

Binary Defense greatly improved its handling of our organization's security posture. We conducted a cybersecurity audit and went through a cyber insurance process. These measures were a significant part of improving our insurability and overall security score. As a result, we are now better protected from cyberattacks.

Binary Defense MDR helped our IT team save approximately three hours per week.

Binary Defense has a human service department that provides live monitoring for our systems. This is probably the most valuable aspect of their service, as it gives us peace of mind knowing that there are people actively watching over our systems and keeping them protected.

It would be helpful to have more personal interaction with Binary Defense. Currently, we rely on the system to run in the background and only speak with our security account manager quarterly. I would like to see more frequent check-ins with our security status.

I have been using Binary Defense MDR for one year.

Binary Defense MDR is stable and reliable in my experience. I have never experienced any downtime or unavailability of the service. Alerts have been consistent and timely.

We do not have much experience with the scalability of this solution. While they do offer other products, we are primarily focused on managed detection and response and security specialist services. As such, we have not yet had the need to scale.

We have three physical locations, and our Salesforce team is spread out across the country. Our company has 80 employees who use Binary Defense MDR.

We previously used traditional antivirus solutions but switched to Binary Defense MDR because it was competitively priced and had a good reputation. Binary Defense is a local company to us in Ohio, and we had heard positive things about them from a former company of mine. We decided to switch to Binary Defense MDR based on a combination of factors, including price, reputation, and local ties.

The initial setup is straightforward. We deployed Binary Defense's end-user software to all of our machines, including our computers and servers. We have a number of IUI group policies, which allow us to distribute software to certain machines at once. We also have remote users, who we can connect to and install the software on their computers. This process takes only two or three minutes. Once the software is installed, it is reported to Binary Defense's security center, where it is monitored immediately. The entire process is very seamless.

A total of five people were involved in the deployment. In addition to myself, there were four people from Binary Defense: an account manager, a security specialist, a software engineer, and a trainer.

The implementation was completed with the assistance of Binary Defense. The software was quick to install, so most of the experience was spent training on Binary Defense's process for responding to alarms and alerts. This included what would happen if they detected malware, who our contact people were at different times of day, and the kind of reports we would receive. In essence, it was an introduction to their overall security strategy. The actual software installation was a very small part of the process, as it went very quickly.

We have definitely seen a return on investment. We were able to get rid of our traditional antivirus, which saved us quite a bit on our cyber insurance. We qualified for a lower rate because we had a higher security posture using Binary Defense MDR. It's also saving me hours per week. So, in the end, we have a better, more secure environment for roughly the same cost.

Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike.

I give Binary Defense MDR a ten out of ten.

Binary Defense MDR is a worthwhile investment for small IT departments, especially for those with limited resources. Larger departments may have a different evaluation process, but for small departments, the benefits are clear.

Binary Defense MDR automatically updates and has not required any maintenance from our team.

Our partnership with Binary Defense has been positive so far. We have not had any security threats, so I cannot yet evaluate their response to a security incident. However, the reporting and accessibility through the dashboard have been excellent. I have a granular view of all activities on our network, which has been very helpful.

People who don't feel that their current MDR provider is an extension of their team would be happy with Binary Defense MDR. It's a security solution that can be used to offload IT security tasks. For companies with dedicated security professionals, Binary Defense MDR would be a great tool. And even if they don't have dedicated security professionals, Binary Defense MDR would still be a great addition to their security team.

Organizations evaluating Binary Defense MDR should be familiar with using group policy tools to deploy the solution rapidly. This can save a significant amount of time compared to installing the solution one endpoint at a time. The size of the organization will affect the amount of time it takes to deploy the solution, as larger organizations will have more endpoints. Overall, using group policy to deploy Binary Defense MDR is a standard practice in IT.

With Binary Defense MDR we check and handle security issues, closing ones that are okay and acting fast on potential problems. It is all about keeping things safe and responding quickly to any cyber threats.

The alerts from using Binary Defense have been a significant benefit. They help us identify potential problems, prompting further research to determine if there is a cybersecurity incident.

Binary Defense has helped reduce security alerts by providing weekly recommendations on actions we can take to decrease them. It has significantly strengthened our security posture.

It has reduced our IT team's workload by handling entry-level tickets, requiring less research from our side.

The most valuable feature is reviewing tickets and the notes added by technicians. It helps us decide whether to close a ticket or if more research is needed. It is a straightforward way to understand and take action on what happened.

We are very satisfied with Binary Defense's XDR strategy for end-to-end infrastructure security.

The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements.

I have been using Binary Defense MDR for a year.

We have not had any stability issues with the solution.

The support is very timely and accurate. I would rate the support as a nine out of ten.

The response times from Binary Defense have been in line with the agreed-upon statement of work. They have consistently followed through on the features and promises outlined in their quotes and statements of work.

We are pleased with our overall partnership with Binary Defense and hope to see the relationship continue to grow.

A good enterprise MDR provider, like Binary Defense, should feel like an extension of your team. Their approach makes it seamless and ensures the client feels supported, which might not be the case with other providers.

Positive

We were using Tech Mahindra as our third-party SOC before Binary Defense. We decided to switch because we moved from QRadar to Sentinel, and Binary Defense was a better fit for that transition.

The initial setup was quite straightforward. We worked with Binary Defense for the initial setup and implementation of the system. There is some maintenance required after the deployment. Ongoing updates to data collectors are needed to stay current with software versions and patches.

Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution based on your specific needs. They can work with you to customize the MDR solution, potentially saving you money on features you may not need. They are customer-friendly and flexible in that sense.

I would advise new users to research at least three vendors to ensure they find the best fit. While Binary Defense works well for us, it might not be the ideal choice for everyone. We are satisfied with it, but it is crucial to compare it with at least two other options before making a decision.

I find Binary Defense to be less customizable. While they are flexible if we need changes, the current product we use doesn't offer much room for customization.

Binary Defense doesn't currently integrate with other tools, but they are working on it. While it is not a problem now, the fact that they are actively addressing it is reassuring.

Overall, I would rate Binary Defense MDR as a nine out of ten.

We rely on Binary Defense MDR to protect our servers and employee computers from malware. It keeps a constant watch and lets us know quickly if there is any suspicious activity.

I like Binary Defense MDR's customizability. They have been great with technical support, customer service, and our account managers. Always happy with their overall support. 

Using Binary Defense has brought our organization more peace of mind and excellent security. 

Fortunately, we haven't faced major cybersecurity issues, but I trust that if we did, Binary Defense would catch them before things got out of hand. It has significantly improved our security posture compared to before we had them and it has greatly reduced my IT team's workload. 

It also saves me time, at least an hour a day or more.

I love our partnership with Binary Defense. Bringing it to the board has made my life much easier and provides me with significant peace of mind. If you don't see your enterprise MDR provider as an extension of your team, you probably have a strong team. However, Binary Defense is so focused on security that they are top-notch in our view. They are a trusted partner for us.

The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7. As a one-man IT security team, I can't handle it all alone. Knowing we have a solid product and a reliable partner watching over everything allows me to sleep soundly at night.

In terms of improvement, Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine.

I have been using Binary Defense MDR for almost four years.

I haven't experienced any issues with stability. There is no lagging, crashing, or downtime. Everything runs smoothly.

It is highly scalable.

The technical support is very quick and helpful. I would rate them as a nine out of ten.

Positive

Before Binary Defense, we used Webroot antivirus. We switched because Webroot missed a serious security incident. After a demo and comparing it with other options, I found Binary Defense to be the best all-around solution.

The initial setup was straightforward and it took about a week to deploy the solution. I worked with the Binary Defense team for guidance, but I handled the actual implementation myself. It was straightforward, and I had helpful interactions, including discussions with their head of software development.

Binary Defense's pricing and licensing are standard compared to others offering similar products. I would say it is worth the cost because it significantly improves your security and can save you more in the long run by preventing major cybersecurity incidents.

Binary Defense hasn't necessarily reduced the number of security alerts, but the fact that they handle it means I don't have to sift through them. Most of the time, they spot serious issues, saving me a lot of time and providing a sense of security. It has been great. I would say Binary Defense is at the top in terms of response times. As soon as something happens, I'm hearing about it. 

My advice to others is that if you choose Binary Defense, you will be in good hands. They are thorough, attentive, and always ready to help. Overall, I would rate Binary Defense MDR as a nine out of ten.