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Cloud Support at a tech company with 1-10 employees
User
Top 5Leaderboard
Great infinity portal, modern, intuitive.
Pros and Cons
  • "New Check Point technologies can be found via this portal."
  • "The portal is provisioned in AWS. They should improve the cloud to make it faster."

What is our primary use case?

Our vendor told us about the solution. It was not required to use a management server since this portal provided the same service of free or licensed with the same logic already obtained from our GWs.             

How has it helped my organization?

Check Point Infinity Portal has given us an excellent complete solution where we can use many security plugins integrated into a single console and is providing that centralized security environment that all companies look for, including logs, monitoring, and security from the same part.

This portal is extremely intuitive as well as versatile and accessible from anywhere, providing all this control and business security in an easy way.

New Check Point technologies can be found via this portal.

Check Point Infinity is a great tool.

What is most valuable?

One of the most important features is the simple access. It's easy from anywhere, it's safe, and you can even use MFA to have a security layer for administrator users.

It is a centralized portal that provides all the features required for cloud environments, to manage our gateways developed in Microsoft Azure.

This portal also has an incredible availability since I've been using it I haven't had log in problems or service outages, quite useful to integrate all the new products.

Its costs are quite accessible.

What needs improvement?

In general, Check Point can improve its documentation. Sometimes they are very old. They could include more examples to guide customers in their implementations.

I have noticed that new technologies are more difficult to find guides. Without them, the objective to implement them correctly is not always achieved.

On the other hand, I think it is good to improve the support service since it is somewhat slow for cloud issues, they are resolved, but after several weeks, I think the solution SLA should be improved.

The portal is provisioned in AWS. They should improve the cloud to make it faster.

Buyer's Guide
Check Point Infinity
November 2024
Learn what your peers think about Check Point Infinity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

For how long have I used the solution?

Check Point Infinity is a completely innovative security solution that we have used for the administrative use of both Check Point Harmony and Check Point SmartCloud to manage our gateways. It is a solution that does not use a server provisioned by the client. It is located in a web portal in which you can incorporate many of these features like the ones we currently use. We have been using it for more than two years.

Which solution did I use previously and why did I switch?

We did not previously use a solution as complete as Check Point Infinity Portal.

What's my experience with pricing, setup cost, and licensing?

It is important to have access to licensing consultations with a direct Check Point vendor to determine needs. In addition, the costs are not always public, which is why it is very helpful to have someone to assist.

Which other solutions did I evaluate?

We have previously evaluated other technologies and manufacturers. However, the most complete is Check Point.

What other advice do I have?

I recommend this security tool. However, it is important to validate with your Check Point partner if it fits your business needs.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Security IT at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
portal very automated, modern
Pros and Cons
  • "The initial implementation was accomplished easily and without deployment problems."
  • "The console at the beginning also has the section on where to save the logs, however, if by mistake we choose a very remote area, this detail cannot be corrected unless the change of data center where the logs are housed, which is requested through support, which can become a management difficulty."

What is our primary use case?

When validating the centralized environment, we began to use other tools of the Check Point family that are available through the portal.

Some licenses already bring what is required to be able to manage.

The tool complies with the mobility issue since it can be used from anywhere.

The initial implementation was accomplished easily and without deployment problems.

Its quite intuitive dashboard helped us a lot with the administration.

How has it helped my organization?

At the company level, we managed not to have to depend on a server that was implemented together with the company's infrastructure. Still, really it is only necessary to join the portal.

The license was included for its use.

By also providing a fairly intuitive portal, it allows security administrator users to carry out their tasks in a simple way. For example, it is only necessary to switch to the Harmony Blade to be able to manage policies and controls over them.

The monitoring theme is quite efficient.

What is most valuable?

Check Point Infinity Portal achieved many of the company's requirements, including:

1- An easy and fast implementation of the portal.

2- Licensing is already included in some Check Point tools, such as the Check Point gateways.

3- Accessibility from anywhere.

4- Use of MFA to ensure the identity of the user.

5- An automated, modern, and simple portal for security administrators.

This is a very good management tool, which saves logs depending on the policy implemented from the beginning to have portal information that can be used later.

What needs improvement?

Some points of improvement of the centralized management tool may be the latency that is rarely provided when managing, for example, the smart cloud of Check Point for gateways.

The console at the beginning also has the section on where to save the logs, however, if by mistake we choose a very remote area, this detail cannot be corrected unless the change of data center where the logs are housed, which is requested through support, which can become a management difficulty.

As for support for modern and cloud-based tools, they are somewhat more difficult to solve quickly.

For how long have I used the solution?

This is an excellent centralizing tool. We started using it to manage our Check Point gateways.

What do I think about the stability of the solution?

This is a quite stable solution and does not require maintenance by the client.

It has some performance problems, however, they are few. In itself the tool is quite interesting and powerful.

Which solution did I use previously and why did I switch?

We have not used a cloud management tool before. Some are similar yet do not meet what Check Point can offer.

What's my experience with pricing, setup cost, and licensing?

The issue of licensing is not required since some solutions already include management with this portal. Similarly, it is essential to register with a partner who can delve into the manufacturer's options for the client's benefit.

Which other solutions did I evaluate?

Of course, validation of the available documentation of the tools is always carried out, however, Check Point was adjusted to what is required by the company.

What other advice do I have?

I recommend the use of this administration portal.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Check Point Infinity
November 2024
Learn what your peers think about Check Point Infinity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Kabelo Lamola - PeerSpot reviewer
Cyber Security trainee at Chimera
Real User
Simple navigation, flexible scalability, and excellent support
Pros and Cons
  • "The most valuable feature of Check Point Infinity is the ease of use and navigation."
  • "Check Point Infinity price could improve."

What is our primary use case?

Check Point Infinity is used to protect information that is moved to the cloud. For example, when you upload your documents to the cloud wherever you are, that document can be encrypted so that no one can access it outside that domain. If they try to impersonate a user they won't be able to access it. There is verification that takes place if they are requesting to access a document with a password and a username to gain access.

What is most valuable?

The most valuable feature of Check Point Infinity is the ease of use and navigation.

What needs improvement?

Check Point Infinity price could improve.

For how long have I used the solution?

I have been using Check Point Infinity for approximately one year.

What do I think about the stability of the solution?

Check Point Infinity is stable.

What do I think about the scalability of the solution?

The scalability of Check Point Infinity is good. If you want to scale the capacity it is easy to do, it is flexible.

We have approximately 50 people using this solution in my company. We have plans to increase the usage.

How are customer service and support?

I have used the support from the technical support and they are good.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have not used another solution prior to Check Point Infinity.

How was the initial setup?

The initial setup of Check Point Infinity is straightforward. I had a few challenges with my system but the time it should take to implement is approximately less than one hour.

What about the implementation team?

The implementation of the solution can be done in-house.

What's my experience with pricing, setup cost, and licensing?

The pricing of Check Point Infinity could be better. There is a license needed to use the solution and we pay annually.

What other advice do I have?

I recommend this solution to others.

I rate Check Point Infinity a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1301772 - PeerSpot reviewer
Senior Network Engineer at a tech services company with 201-500 employees
Real User
Easy to manage, scalable and stable
Pros and Cons
  • "The solution is very stable. I would estimate it's 99.9% stable, if not more."
  • "Technical support is something that needs improvement."

What is our primary use case?

We primarily implement the solution for our clients.

What is most valuable?

The solution assures that we can manage all our other relevant related solutions from one place. Clients can manage everything - the data center firewall, the perimeter firewall, and the cloud, etc. They can have one single consolidated management that makes everything more visible and transparent from one place.

What needs improvement?

We recently upgraded to the latest release of the new version, IP40. Since it is new, whatever features that were not there in the IP30 version, have been added to IP40. Right now, we are gradually going through it, so I cannot say what might be lacking just yet. 

Technical support is something that needs improvement.

For how long have I used the solution?

We've been using the solution for two years.

What do I think about the stability of the solution?

The solution is very stable. I would estimate it's 99.9% stable, if not more.

What do I think about the scalability of the solution?

The solution is extremely scalable. It's not difficult to expand it as necessary.

How are customer service and technical support?

Technical support is good. They have a team in Dubai that is taking care of the Middle East. First, we will try to contact them, and if they are busy they normally will escalate the request to another office. They're quite good and have been very helpful. We've been satisfied with the level of support and the amount of access they give for assistance. However, they could provide additional materials to us so that we don't have to reach out to them directly.

Which solution did I use previously and why did I switch?

We mostly promote this solution, but we also work with Palo Alto and Fortinet.

What other advice do I have?

We are an integrator as well as a partner. 

I'd rate the solution ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user