Dell AppSync Reviews, Competitors and Pricing

EMC Storage Specialist at a tech services company with 10,001+ employees

Oct 30, 2014

The market has moved on since we implemented this solution, but if you want a reliable product then I would recommend it

What is most valuable?

Integration into EMC's other products (Arrays) and Vmware ESX.

How has it helped my organization?

This production was used to integrate with EMC's arrays and to Clone Vmware datastores, this product was very easy to use and understand what it was doing under the covers, it also made training staff on the product a lot easier.

What needs improvement?

N/A

For how long have I used the solution?

2-3 Years.

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What was my experience with deployment of the solution?

No, installation and configuration were pretty straightforward.

What do I think about the stability of the solution?

Calls did get logged with the vendor (EMC) and it was recommended to install several Replication Manager patches.

What do I think about the scalability of the solution?

No issues with scalabilty, we expanded the solution to include several Replication Manager agent servers and even added a DR Replication Manager environment.

How are customer service and support?

Customer Service:

EMC has always been easy to deal with in reporting problems or asking for help on any configuration issues we might have.

Technical Support:

EMC has always been easy to deal with in reporting problems or asking for help on any configuration issues we might have.

How was the initial setup?

Installation and configuration were pretty straightforward. Installation was straight forward, as long as you follow the guides that EMC have released, i found them very good and easy to follow.

What about the implementation team?

This was implemented by our in-house team.

What's my experience with pricing, setup cost, and licensing?

Wasn't involved, so can't comment on this.

What other advice do I have?

The market has moved on quite a bit since i implemented this solution. However if you wanted a reliable product to work with new or existing EMC products then i would recommend taking a look at Replication Manager.

Disclosure: I am a real user, and this review is based on my own experience and opinions.