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Vice President & Product Manager at Tocloud
Reseller
Very stable, easy to set up, and user-friendly
Pros and Cons
  • "The solution is very user-friendly and very easy to use."
  • "There aren't really any aspects of the solution we are unhappy with. It's been a positive experience overall."

What is most valuable?

We've been completely satisfied with the product.

The solution is very user-friendly and very easy to use.

It's a good solution to start with, as it's easy to set up.

The solution has proven to be quite stable. The performance is good.

The technical support provided by the distributor has been very helpful.

The pricing overall is pretty reasonable.

The solution supports SD-WAN very well.

What needs improvement?

There aren't really any aspects of the solution we are unhappy with. It's been a positive experience overall. I can't recall any features that are lacking.

For how long have I used the solution?

We've been using the solution for about three years or so. It's been a while. It's not that new to us.

What do I think about the stability of the solution?

The solution is quite stable. We've found it to be reliable in terms of performance. There are no bugs or glitches. It doesn't crash or freeze.

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What do I think about the scalability of the solution?

We have about 50 users on the solution and about 100 customers. 

How are customer service and support?

The technical support actually comes from the distributor. However, they are very good. They are helpful and responsive and we have been quite happy with the level of service we have been provided. We have no complaints in that regard.

How was the initial setup?

The initial setup was not complex at all. It was very straightforward. We found it to be easy. A company should have no problems implementing it.

What about the implementation team?

We were able to implement the solution ourselves. We did not use any integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is quite reasonable. It's not overly expensive.

Which other solutions did I evaluate?

We are interested in trying other products, however, this solution was pushed by the vendor.

What other advice do I have?

We are a reseller. 

I'd rate this solution at an eight out of ten. We've largely been happy with it overall.

Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Analyst at Dirección General de Impuestos Internos (DGII)
Real User
Enables me to see all the traffic on my network
Pros and Cons
  • "It allows me to see all the traffic on my network."
  • "I would like to see analytics, big data."

What is our primary use case?

We use it to protect our users and their data.

What is most valuable?

It allows me to see all the traffic on my network.

What needs improvement?

I would like to see analytics, big data.

What other advice do I have?

FortiDDoS rates a nine out of ten because it's user-friendly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Distributed Denial of Service (DDOS) Protection
November 2024
Find out what your peers are saying about Fortinet, NETSCOUT, Radware and others in Distributed Denial of Service (DDOS) Protection. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer1181427 - PeerSpot reviewer
IT Network Engineer at a tech services company with 11-50 employees
Real User
The security is good but it should be more user-friendly and more affordable
Pros and Cons
  • "I find the interface easy to use."
  • "The solution can be a little more user-friendly and it can be more affordable."

What is our primary use case?

Our primary use case of this solution is for security purposes. 

What is most valuable?

Some of this solution's policies are good for security reasons, like the firewall and all the inundation when you configure the firewall. Then you have to purchase and apply the security of FortiDDos. I also like its ease of use and the technical support. I find the interface easy to use because I'm the Linux expert in our company. 

What needs improvement?

The solution can be a little more user-friendly and it can be more affordable.

For how long have I used the solution?

I've used FortiDDos for two years now on premises.

What do I think about the stability of the solution?

I haven't had any problems with stability before, but one of my clients had. He asked me to help him when he had stability issues. We consulted the software team and asked them about software solutions. They then made some changes in their software, and since then it has been working fine.

What do I think about the scalability of the solution?

We have a big team working on this program, and I do believe it is scalable.

How are customer service and technical support?

The technical support is good because it's available 24/7. I don't use them often because I usually fix things myself. But if I need a password, or if my client forgot a password, we need support. Their response is very good.

How was the initial setup?

The initial setup was quite straightforward and because I'm certified by Fortinet, I only reconfigured the firewall and some other things. Whenever I was uncertain about something, I did a test on Google and figured it out myself. So I was able to do everything myself. 

What's my experience with pricing, setup cost, and licensing?

The pricing of this solution is better than that of Cisco and other software on the market, which are very expensive.

What other advice do I have?

Most companies don't have a big budget, so a decrease in the license fees will be good. Companies with the lowest price, want the lowest price in the IT sector because their IT sector has a very big budget. I will rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1087524 - PeerSpot reviewer
IT Engineer at a tech services company with 51-200 employees
Consultant
Stable, with good security but has very bad technical support
Pros and Cons
  • "The solution already has security profiles and it can protect from DDoS attacks and other kinds of attacks."
  • "The web interface could be much better."

What is our primary use case?

We primarily use the solution in order to protect some web pages and web services.

What is most valuable?

The solution already has security profiles and it can protect from DDoS attacks and other kinds of attacks. It's a good source of protection. It already has a web application firewall.

What needs improvement?

The web interface could be much better. It's not that great right now. When you do a change, it's not as seamless as it could be.

The initial setup is difficult.

Technical support is lacking. They aren't helping a lot of the time, and some support personal don't even understand their own product.

For how long have I used the solution?

I've been using the solution for about six months or so. It hasn't been too long just yet.

What do I think about the stability of the solution?

For now, the device seems to be stable. There are no bugs and glitches and it doesn't crash or freeze. However, I haven't tested it against a massive attack yet. That would be the real show of its strength, and that hasn't happened.

What do I think about the scalability of the solution?

The solution can scale if you need it to. You can put the device in the cluster, and you can add more devices to the same cluster. That way you increase the disk qualitative and can add more devices.

We only have two people that work directly on the solution - myself and my co-worker. We do sometimes use an outside support company as well if we need to deal with customers.

How are customer service and technical support?

Technical support isn't too good with Fortinet. They could be more responsive and helpful overall. If I call for a problem they take a long time to solve the issue or to answer. Even worse, sometimes they don't know the solution.

Which solution did I use previously and why did I switch?

I've also worked with Cloudflare in the past and I find it, for example, much more user-friendly and easier to set up.

How was the initial setup?

The initial setup is not exactly straightforward. We find it to be difficult. They should make it easier for new users to handle. 

It took me two weeks to deploy the product due to the fact that I hadn't installed that kind of device before. I had to learn at the same time as I worked on the implementation process, which made things even harder. CloudFlare, for example, is easier to set up.

What other advice do I have?

We're a Fortinet partner.

I would advise those considering implementing the solution to get good documentation before installing it and to understand the product well. They can call support, however, they cannot state good support from Fortinet. I'd recommend they instead ask for help from Regional Account Managers from Fortinet, they can use their cell phone from there.

I'd rate the solution at a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user897687 - PeerSpot reviewer
Senior Network Security Engineer at Aplikas
Real User
This solution can protect Layer 3, Layer 4 and Layer 7 attacks of applications.
Pros and Cons
  • "This solution can protect Layer 3, Layer 4 and Layer 7 attacks of applications for us."
  • "I find that there have been issues in the past year with the solution hanging. It freezes often."

What is our primary use case?

We use this solution to protect the web server from application-based attacks.

What is most valuable?

This solution can protect Layer 3, Layer 4 and Layer 7 attacks of applications for us, and this is important. The net screen feature helps us deal with the Layer attacks.

What needs improvement?

I find that there have been issues in the past year with the solution hanging. It freezes often.

For how long have I used the solution?

Less than one year.

What do I think about the scalability of the solution?

The solution is scalable. Our company is about 100 people.

How are customer service and technical support?

We have received good support. 

Which solution did I use previously and why did I switch?

We have prior experience with Juniper.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Distributed Denial of Service (DDOS) Protection Report and find out what your peers are saying about Fortinet, NETSCOUT, Radware, and more!
Updated: November 2024
Buyer's Guide
Download our free Distributed Denial of Service (DDOS) Protection Report and find out what your peers are saying about Fortinet, NETSCOUT, Radware, and more!