It's a good solution all around. I believe they are all a good solution. Barracuda, Fortinet, Cloudflare, and Akamai are a few examples. We have researched them all, and it's a good solution all around.
Partenaire, CEO at a tech services company with 1-10 employees
Well suited for small businesses, but the setup is complex
Pros and Cons
- "We have researched them all, and it's a good solution all around."
- "The only thing they need to do is to automate it. Today, you must create tools that do not require the use of an expert or anyone with special skills."
What is most valuable?
What needs improvement?
The problem today is that there is a shortage of half a million cybersecurity experts in the United States. And now that you have the work, if you want someone to change the rules in your system, you must hire people who do not exist.
There aren't enough Fortinet technicians to go around. There aren't enough Imperva technicians to go around. There aren't enough Cloudflare technicians to go around. There isn't enough. That is why you require a solution that a rookie IT can use in the same way that your iPhone can. Your iPhone is protected by security software. When you buy a new iPhone, you get security and the ability to connect to Facebook, and that's it; you're done. You are not required to check security every day. It should be the same for SMBs.
Today's issue is not one of equipment. It's not the software. It's the HR, and if you don't have an HR to use it. The real question is can a rookie in IT use it? This is the real issue.
The only thing they need to do is to automate it. Today, you must create tools that do not require the use of an expert or anyone with special skills. It must be all integrated, much like the iPhone. Companies do not have the time right now to decide which system they need to protect themselves against, an attack. You don't have enough time.
You must make a purchase quickly, that a five-minute installation, and that's all there is to it, it will get the job done. SMBs will not be found. Most American businesses do not require Akamai. 98 percent of US businesses do not require Akamai. It's too large and complicated. It also applies to Fortinet and Imperva. You need something simple. It's similar to driving a car. To get from New York to Boston, you don't need a van or a truck, you'll need a vehicle. That's all.
What do I think about the stability of the solution?
In the event of a DDoS attack, you have no idea what you would have done. I am not a Fortinet expert, but my team and I did some research. We discovered that it is all the same problem. The issue is not with the system itself, Most of the time, those systems are based on outdated technology. Even if it's cloud technology, there are some relics in the back end.
What do I think about the scalability of the solution?
It has nothing to do with your cloud environment. If you want to scale, you have to pay a lot for it. You pay less if you need a small scale.
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February 2025

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Which solution did I use previously and why did I switch?
We have developed a completely new solution. It's hyper-automated, and it's known as cyberdefense.ai. It is completely automated and we created this because the alternative solution is complicated. It must be operated by an expert, and it costs a lot.
It is not designed for small and medium-sized businesses. It is designed for large enterprises with the resources to invest in equipment or software, which is not a bad thing. However, when it comes to experts, it can be difficult, but for us, we can create it in five seconds. Then anyone can make it.
All of those solutions are known to us. We worked with them. We spent years researching it.
How was the initial setup?
The initial setup is complex. It is always complex.
What's my experience with pricing, setup cost, and licensing?
It's quite pricey. It is not intended for small and medium-sized businesses.
When you purchase this solution, sometimes there is a trial version. The professional license is available, but it will cost the same as an enterprise.
That is why we developed cyberwall.ai. It's entirely different. It's fully automated. It's an elastic solution. And it contains all kinds of solutions, such as DDoS, IPS, and so on.
There is a basic pricing list. There is a price list for pro and a price list for enterprises. There is also a pricing list for customized services. It all depends on which one you choose. But, in the end, you'll need someone who knows how to use Fortinet.
What other advice do I have?
I would rate Fortinet FortiDDoS a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Very stable, easy to set up, and user-friendly
Pros and Cons
- "The solution is very user-friendly and very easy to use."
- "There aren't really any aspects of the solution we are unhappy with. It's been a positive experience overall."
What is most valuable?
We've been completely satisfied with the product.
The solution is very user-friendly and very easy to use.
It's a good solution to start with, as it's easy to set up.
The solution has proven to be quite stable. The performance is good.
The technical support provided by the distributor has been very helpful.
The pricing overall is pretty reasonable.
The solution supports SD-WAN very well.
What needs improvement?
There aren't really any aspects of the solution we are unhappy with. It's been a positive experience overall. I can't recall any features that are lacking.
For how long have I used the solution?
We've been using the solution for about three years or so. It's been a while. It's not that new to us.
What do I think about the stability of the solution?
The solution is quite stable. We've found it to be reliable in terms of performance. There are no bugs or glitches. It doesn't crash or freeze.
What do I think about the scalability of the solution?
We have about 50 users on the solution and about 100 customers.
How are customer service and technical support?
The technical support actually comes from the distributor. However, they are very good. They are helpful and responsive and we have been quite happy with the level of service we have been provided. We have no complaints in that regard.
How was the initial setup?
The initial setup was not complex at all. It was very straightforward. We found it to be easy. A company should have no problems implementing it.
What about the implementation team?
We were able to implement the solution ourselves. We did not use any integrators or consultants.
What's my experience with pricing, setup cost, and licensing?
The cost of the solution is quite reasonable. It's not overly expensive.
Which other solutions did I evaluate?
We are interested in trying other products, however, this solution was pushed by the vendor.
What other advice do I have?
We are a reseller.
I'd rate this solution at an eight out of ten. We've largely been happy with it overall.
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
Buyer's Guide
Distributed Denial-of-Service (DDoS) Protection
February 2025

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Analyst at Dirección General de Impuestos Internos (DGII)
Enables me to see all the traffic on my network
Pros and Cons
- "It allows me to see all the traffic on my network."
- "I would like to see analytics, big data."
What is our primary use case?
We use it to protect our users and their data.
What is most valuable?
It allows me to see all the traffic on my network.
What needs improvement?
I would like to see analytics, big data.
What other advice do I have?
FortiDDoS rates a nine out of ten because it's user-friendly.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Network Security Engineer at Aplikas
This solution can protect Layer 3, Layer 4 and Layer 7 attacks of applications.
Pros and Cons
- "This solution can protect Layer 3, Layer 4 and Layer 7 attacks of applications for us."
- "I find that there have been issues in the past year with the solution hanging. It freezes often."
What is our primary use case?
We use this solution to protect the web server from application-based attacks.
What is most valuable?
This solution can protect Layer 3, Layer 4 and Layer 7 attacks of applications for us, and this is important. The net screen feature helps us deal with the Layer attacks.
What needs improvement?
I find that there have been issues in the past year with the solution hanging. It freezes often.
For how long have I used the solution?
Less than one year.
What do I think about the scalability of the solution?
The solution is scalable. Our company is about 100 people.
How are customer service and technical support?
We have received good support.
Which solution did I use previously and why did I switch?
We have prior experience with Juniper.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Engineer at a tech services company with 51-200 employees
Stable, with good security but has very bad technical support
Pros and Cons
- "The solution already has security profiles and it can protect from DDoS attacks and other kinds of attacks."
- "The web interface could be much better."
What is our primary use case?
We primarily use the solution in order to protect some web pages and web services.
What is most valuable?
The solution already has security profiles and it can protect from DDoS attacks and other kinds of attacks. It's a good source of protection. It already has a web application firewall.
What needs improvement?
The web interface could be much better. It's not that great right now. When you do a change, it's not as seamless as it could be.
The initial setup is difficult.
Technical support is lacking. They aren't helping a lot of the time, and some support personal don't even understand their own product.
For how long have I used the solution?
I've been using the solution for about six months or so. It hasn't been too long just yet.
What do I think about the stability of the solution?
For now, the device seems to be stable. There are no bugs and glitches and it doesn't crash or freeze. However, I haven't tested it against a massive attack yet. That would be the real show of its strength, and that hasn't happened.
What do I think about the scalability of the solution?
The solution can scale if you need it to. You can put the device in the cluster, and you can add more devices to the same cluster. That way you increase the disk qualitative and can add more devices.
We only have two people that work directly on the solution - myself and my co-worker. We do sometimes use an outside support company as well if we need to deal with customers.
How are customer service and technical support?
Technical support isn't too good with Fortinet. They could be more responsive and helpful overall. If I call for a problem they take a long time to solve the issue or to answer. Even worse, sometimes they don't know the solution.
Which solution did I use previously and why did I switch?
I've also worked with Cloudflare in the past and I find it, for example, much more user-friendly and easier to set up.
How was the initial setup?
The initial setup is not exactly straightforward. We find it to be difficult. They should make it easier for new users to handle.
It took me two weeks to deploy the product due to the fact that I hadn't installed that kind of device before. I had to learn at the same time as I worked on the implementation process, which made things even harder. CloudFlare, for example, is easier to set up.
What other advice do I have?
We're a Fortinet partner.
I would advise those considering implementing the solution to get good documentation before installing it and to understand the product well. They can call support, however, they cannot state good support from Fortinet. I'd recommend they instead ask for help from Regional Account Managers from Fortinet, they can use their cell phone from there.
I'd rate the solution at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
IT Network Engineer at a tech services company with 11-50 employees
The security is good but it should be more user-friendly and more affordable
Pros and Cons
- "I find the interface easy to use."
- "The solution can be a little more user-friendly and it can be more affordable."
What is our primary use case?
Our primary use case of this solution is for security purposes.
What is most valuable?
Some of this solution's policies are good for security reasons, like the firewall and all the inundation when you configure the firewall. Then you have to purchase and apply the security of FortiDDos. I also like its ease of use and the technical support. I find the interface easy to use because I'm the Linux expert in our company.
What needs improvement?
The solution can be a little more user-friendly and it can be more affordable.
For how long have I used the solution?
I've used FortiDDos for two years now on premises.
What do I think about the stability of the solution?
I haven't had any problems with stability before, but one of my clients had. He asked me to help him when he had stability issues. We consulted the software team and asked them about software solutions. They then made some changes in their software, and since then it has been working fine.
What do I think about the scalability of the solution?
We have a big team working on this program, and I do believe it is scalable.
How are customer service and technical support?
The technical support is good because it's available 24/7. I don't use them often because I usually fix things myself. But if I need a password, or if my client forgot a password, we need support. Their response is very good.
How was the initial setup?
The initial setup was quite straightforward and because I'm certified by Fortinet, I only reconfigured the firewall and some other things. Whenever I was uncertain about something, I did a test on Google and figured it out myself. So I was able to do everything myself.
What's my experience with pricing, setup cost, and licensing?
The pricing of this solution is better than that of Cisco and other software on the market, which are very expensive.
What other advice do I have?
Most companies don't have a big budget, so a decrease in the license fees will be good. Companies with the lowest price, want the lowest price in the IT sector because their IT sector has a very big budget. I will rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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