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IT consulant at a healthcare company with 11-50 employees
Real User
A security solution with good technical support
Pros and Cons
  • "It works really well, I think the equipment is solid, and the help is great."
  • "It would also help if they lowered the cost of their service."

What is our primary use case?

My son owns three healthcare facilities, and two of them are in the same building. That's why I went to VLANs to separate the data to satisfy HIPAA requirements. The other facility is in another town. I'm using them to manage the data and communication through VoIP phones in both locations.

They have a server for the whole practice, and so everybody in the building is operating off that server. When they go to the other facility, they use a VPN and connect to the same server.

What is most valuable?

It works really well, I think the equipment is solid, and the help is great. When I buy equipment, even though I'm buying a service in addition to the equipment to have them help me, it's worth paying for that. The service is amazing, and their marketing department should promote it.

What needs improvement?

I can tell you from personal experience, while the interface is clear for somebody in the IT business, it really isn't clear for a novice. It would also help if they lowered the cost of their service.

Their terminology could be better. The terminology is all IT. It's an IT dictionary, and I believe that there has to be a way to state things in clear, plain old English, and I would like to see more of that.

For how long have I used the solution?

I have been using Fortinet FortiSwitch - Secure Access for about five months.

Buyer's Guide
Fortinet FortiSwitch - Secure Access
January 2025
Learn what your peers think about Fortinet FortiSwitch - Secure Access. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
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What do I think about the scalability of the solution?

I would say that it's fantastic. Once you get the handle of how FortiGate is designed, their interface, how they think, that's the part that's scalable. When I shift from the 60 up to something far more sophisticated and faster, I don't have to go through a horrific learning experience. In other words, it's an easy shift, and I think that's the part that's useful. I'm counting on that as this business grows.

How are customer service and support?

I would say I get extraordinary service from FortiGate. If I call them up and say, "help," they not only make it happen, but they educate me to the best of their ability and the best of my ability to absorb.

It isn't so much the hardware that I appreciate at this point. It's the service. Amazing service. You have to understand that you're going to get people from Bangladesh, India, and around Asia. You're going to get people helping you on the phone that are from far away, but they really know their stuff, and it's worth the struggle to work through the language barrier. 

Because I'm sure some people will complain about that, but first of all you have to realize you're there to solve a technical problem, so forget all the other stuff. If you can't understand them, you got to stop them and say, "go slowly, speak more clearly." If you can find different words, you have to work the language gap. If you're willing to do that, the payoff is immense. I found that these people who are serving me from these faraway places really know their stuff. I'm willing to pay whatever price for their service. 

How was the initial setup?

The initial setup is very straight forward. I didn't really know anything, I just set it up, and it ran. It didn't run as a firewall, and it didn't run as an L3 mode, but it ran.

The implementation and deployment were phased. The first phase was a few minutes. But the reality was that it took about two months, not because of the hardware, but because of issues like my ISP, which is Comcast.

You can't get a static IP from them without using their cable modem. But I learned that you have to put it in pass-through mode and stick your firewall router right behind it, and you're all set. But all that for a novice like myself takes time to understand. 

What about the implementation team?

I implemented Fortinet FortiSwitch - Secure Access by myself. 

What's my experience with pricing, setup cost, and licensing?

Fortinet FortiSwitch - Secure Access isn't cheap. They're about $1000 each or something like that. I had to pay for all these licenses. I paid for them, having no idea what they were going to do, but I got enough of a sense that they were important. 

I have to pay for it annually or yearly. You can buy this equipment in a multitude of ways. You can buy just the hardware, or you can buy the hardware and the licenses. That's how I bought it, but you don't get a discount for that. 

I think the license costs me anywhere between $100 and $300. I can't really remember, but it wasn't so much money that it made me stop and think twice. 

Which other solutions did I evaluate?

I researched brands from Cisco all the way down, and there were some cheaper options than FortiGate. I think I kept on reading reviews that mentioned something about the interface being easy to use. That eventually sold me on FortiGate. 

I really hated how Cisco wasn't clear what their costs were. I'm sure they're technically very competent because the technical papers that come out of Cisco are really great, but in terms of selling, it's almost deceptive, but not FortiGate.

What other advice do I have?

On a scale from one to ten, I would give Fortinet FortiSwitch - Secure Access a nine.

They don't get a 10 because I think there's a way to work around terminology.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
EmilVisdal - PeerSpot reviewer
System Consultant at I team
Real User
Delivers ethernet solutions with good scalability and stability; easy to set up and offers good technical support
Pros and Cons
  • "Stability and scalability for this product are very good. Setup is easy and deployment can be completed within minutes. The technical support for Fortinet FortiSwitch - Secure Access is good."
  • "It would be easier if Fortinet FortiSwitch - Secure Access could be managed via cloud, and this is something that could be improved in this product. Bandwidth display could also be better."

What is most valuable?

I like the VLAN setup of Fortinet FortiSwitch - Secure Access.

What needs improvement?

It would be easier if Fortinet FortiSwitch - Secure Access could be managed via cloud, and this is something that could be improved in this product.

In the next release of this product, it would be great if they could display or show the bandwidth in a better way.

For how long have I used the solution?

I've been using Fortinet FortiSwitch - Secure Access for eight years, and I've used it in the past 12 months.

What do I think about the stability of the solution?

The stability of Fortinet FortiSwitch - Secure Access is very good.

What do I think about the scalability of the solution?

Fortinet FortiSwitch - Secure Access has very good scalability.

How are customer service and support?

I have experience contacting the technical support team of Fortinet FortiSwitch - Secure Access, and if I were to rate them with five being the highest, I'm rating them four out of five.

How was the initial setup?

Fortinet FortiSwitch - Secure Access is easy to set up. It only takes minutes to deploy this product, because it is mostly boxes.

What other advice do I have?

I'm using Fortinet, and I'm working mostly with FortiGate. They have a lot of programs. I also have experience with Fortinet FortiSwitch - Secure Access.

I have experience with versions 6.4 and 7.0 of Fortinet FortiSwitch - Secure Access.

The number of users we have for this product, including the users of our customers, total to 3,000.

We're not using a licensed version of Fortinet FortiSwitch - Secure Access. You can buy it, but that's mostly for maintenance.

I'm giving Fortinet FortiSwitch - Secure Access a score of eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Fortinet FortiSwitch - Secure Access
January 2025
Learn what your peers think about Fortinet FortiSwitch - Secure Access. Get advice and tips from experienced pros sharing their opinions. Updated: January 2025.
831,020 professionals have used our research since 2012.
Hamza Shami - PeerSpot reviewer
IT and Operations Manager at a marketing services firm with 11-50 employees
Real User
Top 10
A reliable solution for internal networking with protection

What is our primary use case?

We use the solution for internal networking in an office environment.

How has it helped my organization?

FortiSwitch scans for viruses on the network easily. I was using another firewall, but after Fortinet, I don't use any other.

Fortinet infuses the updates regularly. If you get updated, then you are secured. The updates did not cover all the threats. I use the solution in both the field and the main office. It centralizes everything. We had to dig deeper than the graphs or manually check if that device performed well. You can check the server so that you can access it easily. It provides us with the protection that we need.

What is most valuable?

Fortinet FortiSwitch is easy to configure and simple to use with support.

What needs improvement?

The product could have better prices, analytics, and better graphs.

For how long have I used the solution?

I have been using Fortinet FortiSwitch for two years.

What do I think about the stability of the solution?

I rate the solution’s stability a nine out of ten.

What do I think about the scalability of the solution?

We have 250 users using this solution.

I rate the solution’s scalability an eight out of ten.

Which solution did I use previously and why did I switch?

We have used Cisco and Ubiquiti switches. FortiSwitch frees you every time you set the switches or configure them over and over again. It is much better than other solutions.

How was the initial setup?

The initial setup is simple and takes a few hours to complete.

What was our ROI?

We have achieved 10% ROI.

What's my experience with pricing, setup cost, and licensing?

The solution is reliable and is working well. It has been a generation of investment. It is not very expensive, not much cheaper.

What other advice do I have?

I recommend the solution.

Overall, I rate the solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Support at GK Auto
Real User
Top 5
Performs well at reasonable price
Pros and Cons
  • "The tool provides a firewall and good performance."
  • "The solution could provide an active VPN."

What is most valuable?

The tool provides a firewall and good performance.

What needs improvement?

The solution could provide an active VPN.

For how long have I used the solution?

I have been using Fortinet FortiSwitch - Secure Access for around two months.

Which solution did I use previously and why did I switch?

Fortinet provides high quality at a reasonable price whereas Cisco is expensive.

How was the initial setup?

The initial setup takes two years of support.

What about the implementation team?

We have support from a local company.

What's my experience with pricing, setup cost, and licensing?

The solution has reasonable pricing. The firewall costs around 500$ annually.

What other advice do I have?

I recommend the solution.

Overall, I rate the solution a ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Rutul SHah - PeerSpot reviewer
CXO at Aariha Enterprise Private Limited
Real User
Secure, straightforward to set up, easy to maintain, and the technical support is good
Pros and Cons
  • "This device is easy to use."
  • "The reporting capabilities should be included."

What is our primary use case?

Our primary use cases are SD-WAN, web security, and web application filtering.

What is most valuable?

The most valuable feature is the SD-WAN support.

This device is easy to use.

What needs improvement?

The reporting capabilities should be included. As it is now, this can be purchased separately but competing solutions include it free of charge with the hardware.

In the future, we would like to be able to connect a SIM card and have 3G or 4G connectively directly on the device. This would work as a backup if our primary internet goes down.

For how long have I used the solution?

We have been using Fortinet FortiSwitch for more than ten years.

What do I think about the stability of the solution?

Stability-wise, this product is better than others that are on the market.

How are customer service and support?

The technical support is very good. However, we do not use them often because we have our own technical team that is certified by Fortinet.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We have an in-house team that was responsible for deployment.

There are two people on the team that handle maintenance.

What's my experience with pricing, setup cost, and licensing?

Licensing is billed annually and contracts are either one or three years in length.

There are additional features available that can increase the price of the license.

What other advice do I have?

My advice for anybody who is considering this product is that it's a secure and stable device. After configuration, there is no cost for maintenance. It's very stable and easy to use.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Akshay Sali - PeerSpot reviewer
Technical Support Engineer at MaaHee Technologies
Real User
Top 20
Comes with easy VLAN feature and pricing is good
Pros and Cons
  • "The tool's VLAN feature is easy to understand. It was very good."
  • "We had experienced downtime. I would like to see it to be improved."

What is our primary use case?

We use Fortinet FortiSwitch - Secure Access to test and give access. 

What is most valuable?

The tool's VLAN feature is easy to understand. It was very good. 

What needs improvement?

We had experienced downtime. I would like to see it to be improved. 

For how long have I used the solution?

I have been working with the product for two to three years. 

What do I think about the scalability of the solution?

Fortinet FortiSwitch - Secure Access is scalable. 

Which solution did I use previously and why did I switch?

We chose the product because we worked with Fortinet's firewalls and switches and wanted to explore it hands-on. 

How was the initial setup?

Fortinet FortiSwitch - Secure Access' deployment is neither easy nor difficult. It is a normal process and can be completed in two to three hours. 

What's my experience with pricing, setup cost, and licensing?

The product's pricing is good. 

What other advice do I have?

I rate the solution a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Kamal Jain - PeerSpot reviewer
Director at Cargomen Logistics India Private Limited
Real User
Top 10
An affordable product with an easy initial setup phase and a good support team
Pros and Cons
  • "I can say that the product is easy to use...The initial setup of the product was easy."
  • "I feel that the product's stability is an area where improvements are required."

What is our primary use case?

The solution helps provide a seamless internet connection.

What is most valuable?

I can't comment much on the valuable features of the solution since I work in a cargo company that has outsourced its IT operations to another company. I can say that the product is easy to use.

What needs improvement?

I feel that the product's stability is an area where improvements are required.

For how long have I used the solution?

I have experience with Fortinet FortiSwitch - Secure Access. I use an older version of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution an eight out of ten.

How are customer service and support?

I don't know about the solution's technical support since Fortinet FortiSwitch - Secure Access is a product that is outsourced to others by our company. The product's technical support is good.

How was the initial setup?

The initial setup of the product was easy.

The solution can be deployed in an hour.

There is another external IT team to take care of the deployment process of the tool since my company is only involved in the action of outsourcing the product to other companies.

What about the implementation team?

The initial setup of the product was managed by one of the in-house teams in the company.

What's my experience with pricing, setup cost, and licensing?

Price-wise, I find Fortinet FortiSwitch - Secure Access to be an okay product. It is not an expensive product.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer2202696 - PeerSpot reviewer
Senior Enterprise Network Engineer at a computer software company with 201-500 employees
Real User
A cheap, stable and secure solution
Pros and Cons
  • "It is a cheap and secure solution. The job switching and security features are better than other solutions."
  • "The scalability and technical support can be improved."

What is our primary use case?

We are an integration company and help clients with the integration of Fortinet FortiSwitch.

What is most valuable?

It is a cheap and secure solution. The job switching and security features are better than other solutions.

What needs improvement?

The scalability and technical support can be improved.

For how long have I used the solution?

I have been using the solution for two years.

What do I think about the stability of the solution?

The solution is highly stable. I rate the stability a ten out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. The scalability of the solution depends on the hardware. We like stacking the number of switches but the solution is not owing any number, it is fixed. All our clients are enterprises. I rate the scalability an eight out of ten.

How are customer service and support?

The technical support team is good but since it is not very big it does not provide immediate response on errors or technical issues. I rate the support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is easy. The time taken for deployment depends on the number of devices, number of files, and number of switches. If they have FortiAnalyzer and the vendors are on the full solution then it can take a day, two days, or even weeks. It depends on the number of end users. Two engineers are enough for the deployment of the full solution. One person is required for maintenance like updates, troubleshooting, and problem fixing.

What's my experience with pricing, setup cost, and licensing?

The pricing is cheap and only a yearly licensing cost needs to be paid.

What other advice do I have?

Users can use FortiSwitch as it is a cheap, stable, scalable, and secure solution. I rate the overall solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free Fortinet FortiSwitch - Secure Access Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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Buyer's Guide
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