We use the product for search engine integration and its ability to monitor and address network attention or login issues 24/7.
Security | SIEM Engineer at a tech services company with 51-200 employees
Stable product with efficient data retrieval and security features
Pros and Cons
- "The product's most valuable feature is threat hunting. We can detect the threats directly from the console from the past data as well."
- "The product's default dashboard feature has a few limitations regarding availability."
What is our primary use case?
How has it helped my organization?
The product helps us with data retrieval and security features.
What is most valuable?
The product's most valuable feature is threat hunting. We can detect the threats directly from the console from the past data as well.
What needs improvement?
The product's default dashboard feature has a few limitations regarding availability.
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Security Information and Event Management (SIEM)
December 2024
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For how long have I used the solution?
We have been using Google Chronicle Suite for two years as an integrator.
What do I think about the stability of the solution?
We encountered platform downtime once or twice.
What do I think about the scalability of the solution?
It is a scalable product. We manage accounts for Google Chronicle Suite seven to eight customers.
How are customer service and support?
We have limited technical support services. However, they provide good support, understand the queries, and respond.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup process is easy. The deployment involves checking default requirements for installing the product and configuring the log source. It requires five to ten minutes to complete. It doesn't need any maintenance. We have to make sure the forwarder is not switched off.
What other advice do I have?
I rate Google Chronicle Suite a nine out of ten. It helps connect to the log sources rapidly. However, it has limited IAM access and dashboarding features.
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
Buyer's Guide
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Updated: December 2024
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Buyer's Guide
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