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Security engineer at a tech services company with 51-200 employees
Real User
Top 5
A highly scalable solution with good threat intelligence capabilities, but its GUI should be more user-friendly
Pros and Cons
  • "Google Chronicle Suite is a highly scalable solution with good search capabilities."
  • "The solution's graphical user interface (GUI) should be more user-friendly."

What is our primary use case?

We are one of the five partners of Google Chronicle Suite in the world. We resell the solution, and we implement it for Google.

What is most valuable?

Google Chronicle Suite is a highly scalable solution with good search capabilities. The enterprise version comes with one of the best threat intelligence capabilities in the world.

What needs improvement?

The solution's graphical user interface (GUI) should be more user-friendly.

For how long have I used the solution?

I have been using Google Chronicle Suite for more than two years.

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Security Information and Event Management (SIEM)
October 2024
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What do I think about the stability of the solution?

I rate the solution eight and a half out of ten for stability.

What do I think about the scalability of the solution?

I rate Google Chronicle Suite nine and a half out of ten for scalability.

How are customer service and support?

The solution's technical support is good but not great. Recently, Google has started hiring people for the technical support team. We never needed their support unless it was something to be done to which we did not have access.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is not that easy.

What about the implementation team?

We have done multiple implementations, and the solution's deployment time depends on the organization.

What's my experience with pricing, setup cost, and licensing?

Compared to other solutions, Google Chronicle Suite's pricing is fine.

What other advice do I have?

We are using the latest version of Google Chronicle Suite.

Scalability is one of the requirements in enterprise-level organizations. They need a flexible solution that can be scaled easily. An enterprise-level organization will have huge amounts of data. If you want to do threat hunting for one year for such an organization, you don't want a system that goes down if you search for more than 30 days. You need a solution that will give you good search results.

Google Chronicle Suite is one of the best products in the market if you are looking for incident response and threat-hunting use cases. It is not a recommended solution for compliance, reporting, or dashboarding.

Overall, I rate the solution a seven or seven and a half out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer:
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Updated: October 2024
Buyer's Guide
Download our free Security Information and Event Management (SIEM) Report and find out what your peers are saying about Google, Splunk, Microsoft, and more!