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Solutions Architect at a tech services company with 11-50 employees
Real User
An integrated O&M solution that provides extensive details about Huawei devices on the network
Pros and Cons
  • "I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."
  • "It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."

What is our primary use case?

We deployed Huawei eSight as a monitoring tool for monitoring switches and access points.

How has it helped my organization?

Since we have a central monitoring system, we can proactively monitor those devices. Before it experiences major downtime, we can easily capture any abnormalities, and we can quickly address the issues before they became a bigger problem in the future. You don't have to go to a specific location to configure anything. All management will be done through eSight.

What is most valuable?

I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple.

What needs improvement?

In my experience with eSight, I can tell you that you will experience a number of alerts that can be stressful to the administrator monitoring plenty of devices. They can simplify that part. 

It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices. 

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Network Management Applications
September 2024
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For how long have I used the solution?

I have been dealing with Huawei eSight since 2016.

What do I think about the stability of the solution?

Huawei eSight is stable.

What do I think about the scalability of the solution?

Huawei eSight is scalable.

How are customer service and support?

Based on my experience, a long time ago, technical support wasn't so good. But through the years, they have improved their technical support.

How was the initial setup?

The initial setup is straightforward if the installation goes quite smoothly. But if you encounter errors, you will encounter more complexity in the system. But Huawei offers tech support that can support you with that issue.

What's my experience with pricing, setup cost, and licensing?

Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing.

What other advice do I have?

I would advise new users to follow the installation manual provided on the Huawei website. All the details and steps are given there, including what steps to take if you encounter an error.

On a scale from one to ten, I would give Huawei eSight an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Regional IT Correspondent, Center-Sud-Est at a tech vendor with 51-200 employees
Real User
Allows us to monitor our sales
Pros and Cons
  • "The product is stable."
  • "The price could be less costly."

What is our primary use case?

We use this solution to monitor our sales. This solution is deployed on-premises.

There are four IT people using this solution in my company.

What needs improvement?

The price could be less costly.

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

The product is stable.

How are customer service and support?

We haven't had any issues with technical support.

What about the implementation team?

Deployment was done by another company. We had a contract with Huawei.

What's my experience with pricing, setup cost, and licensing?

The price is very expensive.

What other advice do I have?

I would rate this solution 8 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Network Management Applications Report and find out what your peers are saying about Huawei, Cisco, HPE Aruba Networking, and more!
Updated: September 2024
Buyer's Guide
Download our free Network Management Applications Report and find out what your peers are saying about Huawei, Cisco, HPE Aruba Networking, and more!