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Raphael Moore - PeerSpot reviewer
Policy manager at National Grid
Real User
Top 20
Deployment is complex but the tech support is good
Pros and Cons
  • "I think IMB's technical support is good."
  • "Personally, I would not recommend this product."

What is our primary use case?

Our primary use case for IBM Guardium Data Protection is audit logging. We monitor transactions and access particular tables in the database with it. 

What needs improvement?

I would like to see improvements in scalability and easier installation.

For how long have I used the solution?

I have been using IBM Guardium Data Protection for three years. 

What do I think about the scalability of the solution?

Personally, I have not been very involved with IBM Guardium Data Protection for the last couple of years. However, I think we've had some problems scaling it, but I'm not the right person, really, to answer questions about scalability. My understanding is that there has been some frustration with scaling it, but those may be local issues.

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February 2025
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How are customer service and support?

I think IMB's technical support is good. 

How was the initial setup?

The installations are complex. They take several days.

What about the implementation team?

We had help from IBM with deployment.

What's my experience with pricing, setup cost, and licensing?

We pay yearly.

Which other solutions did I evaluate?

We initially looked at Oracle's own products, but we had legacy databases so we didn't really have many options. We had old flavors of Oracle in place.

What other advice do I have?

Personally, I would not recommend this product. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1633014 - PeerSpot reviewer
DBA at a manufacturing company with 10,001+ employees
Real User
Given our use of multiple database technologies, data centralization is a very valuable feature
Pros and Cons
  • "Has a great Big Data Intelligence feature."
  • "Could be more user friendly; deployment is a little complex."

What is our primary use case?

Our primary use case of this product is for privileged database activity monitoring. We are customers of IBM and I'm the DBA.

What is most valuable?

We use the GBDI feature which is very helpful for our needs. The centralization of data is probably the most valuable feature because we span multiple database technologies. 

What needs improvement?

In general, I find the solution a little complicated to use. Another problem is that we have  encrypted traffic on Oracle and it requires a database outage. That's creates problems because you're monitoring critical systems and they don't like outages.

What do I think about the stability of the solution?

The solution has been pretty stable for us. 

What do I think about the scalability of the solution?

Our environment is pretty small for scalability purposes, so scalability is not relevant. In terms of the collectors agency, you can always add them. From that perspective, it's scalable, but it introduces more complexity because the more collectors you have, the more management is required. We don't allow people to connect and use self-service. We produce reports for the application teams from the tool ourselves, which is why we only have around 15 users involved in deployment, maintenance and reporting.

How are customer service and technical support?

The professional services we initially received were really good. Technical support has been okay; it's not outstanding, but it hasn't been too bad either.

How was the initial setup?

The initial setup is quite complex so we used IBM professional services for implementation. We're still in the process of deploying, it's taking a while. That doesn't reflect on the solution; we're very lean with staff and I think that's probably the issue.

What other advice do I have?

If I were choosing a solution now, I would probably look at Imperva and Insights, and go the agentless route, rather than deal with collectors. They still have them with the new system, but they're a little lighter weight. From a manageability perspective, from a scalability perspective, in terms of supporting model databases, they seem to be more viable solutions moving forward.

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM Security Guardium Data Protection
February 2025
Learn what your peers think about IBM Security Guardium Data Protection. Get advice and tips from experienced pros sharing their opinions. Updated: February 2025.
838,713 professionals have used our research since 2012.
it_user844467 - PeerSpot reviewer
VP Systems Engg at a financial services firm with 10,001+ employees
Real User
Heuristic network traffic analysis enables us to implement rule-based algorithms
Pros and Cons
  • "It has been very difficult to analyze all the network traffic with something else. Guardium provides that feature, it's heuristic. So we have rule-based algorithms in place to take care of that."
  • "There are features like end-to-end and S-TAP mapping, and the ability to install policies for your configuration builder. They're not there, but we'd like to see them in the next version."

What is our primary use case?

Database activity monitoring.

It performs its job quite well.

How has it helped my organization?

We use Guardium to support security initiatives and compliance policies such as  APCI, SOX, GDPR, pretty much everything.

We are in the process of integrating Guardium with a couple of systems including IDSM.

It does save us time and money. I can't quantify it in terms of money, but it has been very difficult to analyze all the network traffic somewhere else. Guardium provides that feature, it's heuristic. So we have rule-based algorithms in place to take care of that.

What is most valuable?

The ability to do its job properly, database activity monitoring for insider threat. That's primarily why we use it and it does a good job.

Among the advanced features, we use Vulnerability Assessments. We are in the process of using Discovery Classification as well.

What needs improvement?

We have made a list of RFIs. There are features like end-to-end and S-TAP mapping, and the ability to install policies for your configuration builder. They're not there, but we'd like to see them in the next version.

What do I think about the stability of the solution?

Stability has improved with the newer versions.

What do I think about the scalability of the solution?

It scales well. The newer versions scale very well compared to the earlier versions.

How is customer service and technical support?

They're brilliant. 

How was the initial setup?

I was not involved in the initial setup, my manager was. But I have been involved with the latest versions. Initially, from 32-bit to 64-bit was a nightmare, but the latest 64-bit versions are pretty straightforward.

What other advice do I have?

When selecting a vendor, what's important for us is 

  • how quickly they can provide customer support
  • scalability
  • reliability
  • dependency.

Overall, I'd rate it at eight out of 10. It could be a 10, however there are few features, like the ones I mentioned, that are still a work in progress.

Regarding advice to a colleague, determine what your business needs are. If your business needs are similar to the ones Guardium solves then you should go for it. The implementation is seamless, the requirements are straightforward, and it's easy to use the product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Senior System Administrator IBM Certified Specialist Infosphere Guardium at a financial services firm with 1,001-5,000 employees
Real User
It can provide the logs for the activities performed by the privileged users across the all databases including MSSQL, DB2, Teradata, Oracle Sybase and many more.

What is most valuable?

Database activity monitoring (DAM)

How has it helped my organization?

It can provide the logs for the activities performed by the privileged users across the all databases (MSSQL, DB2, Teradata, Oracle Sybase and many more) which can avoid the internal frauds and keep data secured. It can also alert if any hackers tried to log-in to the databases from failed login alerts.

What needs improvement?

Some improvements were needed in version 9.6, those are covered in version 10 already. If we face any issues or bugs in the product IBM provides the patch on that.

For how long have I used the solution?

Since last 4 years I am working on this project and organisation using this sine seven years

What was my experience with deployment of the solution?

There are very less or minimal issues deployment those might be due to the human error , IBM documented the all steps in details for the deployment and they are available on internet.

What do I think about the stability of the solution?

Yes there was the issue on the high CPU utilisation by Guardium services ,on the database host but IBM has introduce the Guardium service monitoring service(watch dog process) which auto restart the Guardium services when CPU utilisation reach the defined threshold percentage.

What do I think about the scalability of the solution?

If you follow the recommended configuration as per the IBM and correct capacity sizing done there is no issues.

How are customer service and technical support?

Customer Service:

8 out of 10

Technical Support:

8 out of 10

Which solution did I use previously and why did I switch?

NA

How was the initial setup?

Initial setup is very easy to perform . this has only 4 level architecture (Central Manager-->Aggregator-->Collector-->Guardium STAP agent)

What about the implementation team?

we are implementing In-house with help of documents

What's my experience with pricing, setup cost, and licensing?

Little high as compare to other products available in the market but the service provided by vendor is great and there are many additional functionalities as compare to other tools

Which other solutions did I evaluate?

NA

What other advice do I have?

vast product as there are many features of this product to full fill the customer requirements, and less expertise are the there worldwide.

Disclosure: My company has a business relationship with this vendor other than being a customer: I worked for the bank , this is very useful tool to secure the information .
PeerSpot user
PeerSpot user
Solution Architect at a financial services firm with 10,001+ employees
Real User
Ability to define reports based on SQL query, especially when you have complex report criteria.
Pros and Cons
  • "Ability to define reports based on SQL query, especially when you have complex report criteria."
  • "Deployment process is very complicated as you need to now all advanced parameters. Almost not possible to figure out for yourself."

What is most valuable?

* Quick search

* Ability to define reports based on SQL query, especially when you have complex report criteria.

* Stream audit data to 2 collectors simultaneously.

* GIM passive install. You can connect GIM from Colletor or CM when GIM is running in listening mode.

How has it helped my organization?

Can't tell as I did POC only.

What needs improvement?

* First of all. GUI and user experience needs to be reworked from scratch. Product management console look like from 90's.

* Deployment process is very complicated as you need to now all advanced parameters. Almost not possible to figure out for yourself.

* Central Manager (CM) needs rework to. Some configuration params still needs to be done on collectors locally.

* Agent statistics is not available by default. You have to make a report and still you will not see all information like data interface activity.

* Dynamic datasets is rocket science. To make it work you have to build several additional procedure, which make it extremely fragile.

* Audit data is a single block. if you have several policies you can't purge data for specific policy.

* Collectors requires enormous amounts of resources comparing to other products available on the market.

For how long have I used the solution?

a month only to evaluate this product

What was my experience with deployment of the solution?

Yes, during the deployment you get nothing out of the box. You have to manually configure everything. Tune parameters for agent, collectors. Agent deployment is very complicated.

What do I think about the stability of the solution?

Yes, scaling the product might be a tricky task as you have to configure parameters locally or collectors or agents.

What do I think about the scalability of the solution?

Product looks easily scalable.

How are customer service and technical support?

Customer Service:

SMEs that were together with me during the POC were very technical and did understand their product.

Technical Support:

n/a for POC

Which solution did I use previously and why did I switch?

Yes we use Imperva SecureSphere, and still use it as Guardium has failed POC. We were not able to replicate our current deployment and some major issues, Guardium had, prevented us from selecting this product.

How was the initial setup?

It was extremely complex. Without IBM support it would take years for you to setup infrastructure.


What about the implementation team?

Throught the vendor team. These guys were very technical and helped me to understand each steps during the POC

What was our ROI?

n/a

What's my experience with pricing, setup cost, and licensing?

We haven't talked much about pricing and licencing. But it is not cheap for sure

Which other solutions did I evaluate?

We haven't chosen this product.

What other advice do I have?

If you have complicated report requirements which involves very specific filtering and/or aggregation. And you have lots of resources in your virtual platform. Then give it a try.

Also I suggest you take a look at other top grade product like Imperva SecureShere. the reduction in resource requirements is 3 times less and it have plenty of nice features out of the box.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AsifIqbal - PeerSpot reviewer
Chief Information Security Officer at a financial services firm with 1,001-5,000 employees
Real User
Very stable with good access but requires better technical support, in addition it required heavy hardware resources in recovery which is a big challenge.
Pros and Cons
  • "he solution offers trouble-free access."
  • "The technical support is very poor."

What is our primary use case?

We primarily use the solution for database access management where they are using DML commands. We use it for compliance and validation. If there's any change in the record, this solution will notify us.

How has it helped my organization?

It provide real time alerts and report for the review with senior management.  

What is most valuable?

The solution is very good at marking.

The initial setup is quite easy.

The solution offers trouble-free access.

What needs improvement?

The reporting on the solution is weak. It needs to be improved and enhanced. From a management point of view, it's really important to have reports. They should be offering easily extractable reports that we, as users, can benefit from.

The technical support is very poor.

Integrations are difficult to configure upon the initial setup.

The solution needs to offer data encryption.

For how long have I used the solution?

We've been using the solution for the last three and a half years.

What do I think about the stability of the solution?

The solution is very stable. We don't seem to experience bugs or glitches. It doesn't crash or freeze.

What do I think about the scalability of the solution?

The product's scalability is fine, however, the requirements for scalability make it somewhat limited, as you will need to add hardware resources in order to expand it. Other than that, yes, the scalability is there, and you can use it, but you need to keep in mind that there is hardware that you have to have in place.

How are customer service and support?

We haven't been happy with the support. We're always facing issues with integration with one database and we don't get a detailed response. Their help just hasn't been adequate. Our team is now basically working with a local partner for support, however, it's an aspect of the product I'm very unhappy with.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is quite easy. It's not an issue and is very straightforward. That said, teamwork becomes an issue due to the fact that the troubleshooting part is a little bit difficult. We need to have some more insights from IBM to help us along. 

If you are new to the product, you need to have a more qualified person to assist you with the process, and ultimately we have to engage with technical support. The response is not fast, however. The product is a critical part of our environment, so we need a rapid response from the site to sort out the issue, whatever it might be.

We have two people currently managing the product.

You only need one person to deploy the product.

What about the implementation team?

We had one person from the vendor come and help us deploy the solution.

We definitely needed more assistance and have tried to get the help of technical support for some integration issues, however, the response hasn't been fast enough.

What's my experience with pricing, setup cost, and licensing?

I'm not sure of the exact cost of the solution, however, I believe the features have separate costs. We have a data protection license and on top of that, we need to buy however many databases we need to monitor everything effectively.

Which other solutions did I evaluate?

In the current environment that I'm working in, I did not evaluate other products. However, in the past, I have had to utilize other products.  don't recall what it was exactly, though. The other solution was from McAfee.

In terms of the ease of access and ease of deployment, IBM Guardium was much easier to deploy. However, in terms of maturity, then definitely that the other product that I used in the past was more mature than the IBM Guardium Products. 

What other advice do I have?

We're looking to upgrade the solution soon. I'm not sure which version we are currently using.

I would recommend others considering the solution to make sure they get local partners who can basically deploy the product. They need to have someone with sound experience. I have found a partner who applies the product often just simply deploys it and they don't have a use case available. They don't have the right experience. You need to choose your partner carefully or be ready to work hard yourself to deploy the product in the best possible way. 

I would rate the solution seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user844479 - PeerSpot reviewer
People Leader Of Cyber Strategy And Solutions at a insurance company with 10,001+ employees
Real User
We use it to create smarter controls for monitoring data
Pros and Cons
  • "Its ability to find data."
  • "We are using it to do a lot of data discovery from a data classification for structured data."
  • "The tech support is very knowledgeable."
  • "I am struggling getting through to social."

What is our primary use case?

Database monitoring. At the moment, we are using it to do a lot of data discovery from a data classification for structured data.

What is most valuable?

Its ability to find data. Once I find data, I can leverage it to perform specific select statements against PII data and do smarter controls rather than monitoring the entire database. 

What needs improvement?

My only negative thing on Guardium would be it is too smart. I am struggling getting through to social. In an ideal world, I would be able to populate every US zip code and have Guardium find the number, then identify it as a zip code. Right now, I have to pull it down and compare it.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

It is a stable product. We just finished upgrading to version 10, and had no issues with the upgrade. We are excited about working with the newest version.

What do I think about the scalability of the solution?

It should meet our need going forward as it is a huge product. We have scanned 7000 SQL databases and 1500 Oracle Databases.

How is customer service and technical support?

We have a strong partnership with IBM. Their tech support is very knowledgeable.

How was the initial setup?

The initial setup was before me.

We are doing what we call a reboot of the product. We are calling it the Guardium reboot project. We are starting back with the classifications to understand what controls we are implementing, thus stepping back to step forward. We are doing this because in the beginning we moved forward by getting everything monitored without being smart about what data was monitored.

What about the implementation team?

We implemented the most recent upgrade in-house.

What other advice do I have?

Most important criteria when selecting a vendor: At the end of the day, it would have to be the support and relationship. There are a lot of smart people out there building products which do things. However, not everyone can use them, and without having someone to call, it is sort of its own disadvantage. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user551505 - PeerSpot reviewer
Senior Advisory Consultant - Cyber Security Practice at a consultancy with 10,001+ employees
Real User
The Data Activity Monitor covers data warehouses and file shares. It helped control excessive administrator rights to databases.

What is most valuable?

It’s available as a hardware appliance as well as software. This provides flexibility as to how you want to deploy the tool.

It can automatically locate DBs, as well as discover and classify sensitive data.

Data Activity Monitor covers what appears to be every DB imaginable, even data warehouses and file shares.

It allows administrators to enforce trigger alerts built around predefined policies, so that any access to sensitive data can be tracked and blocked if necessary.

How has it helped my organization?

It helped control excessive administrator rights to databases and automated the compliance auditing process.

It located/discovered unknown databases and the sensitive data that existed in those databases.

What needs improvement?

There was a slight performance tax on the system and load balancing could be better. We would also like more robust reporting.

For how long have I used the solution?

I have used Guardium for six months.

What do I think about the stability of the solution?

Once it was installed and implemented, it seemed to be a very stable product.

What do I think about the scalability of the solution?

This is definitely a scalable product. You can build out a basic stand-alone architecture with one collector all the way to enterprise wide architecture that covers multiple datacenters and continents.

How are customer service and technical support?

I never interacted with tech support.

Which solution did I use previously and why did I switch?

No previous or different solution was used.

How was the initial setup?

If I remember correctly, the setup was a bit complex; not so much the installation, but a lot of tweaking and tuning of policies, setting up traffic filters, whitelisting the traffic, and so on.

What's my experience with pricing, setup cost, and licensing?

I was not privy to this information.

Which other solutions did I evaluate?

I wasn’t part of the evaluation for the tool.

What other advice do I have?

Try to have a dedicated team. There are a lot of moving parts and you need take a hands-on approach. It doesn’t come configured out of the box.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Updated: February 2025
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Download our free IBM Security Guardium Data Protection Report and get advice and tips from experienced pros sharing their opinions.