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Mohamed-Amr - PeerSpot reviewer
Business Development Manager at GBM
Real User
Top 10
Has the ability to visualize non-IBM solutions
Pros and Cons
  • "We use it for applications, databases, media, files, etc."
  • "The product should improve its support."

What is our primary use case?

We use it for applications, databases, media, files, etc. 

What needs improvement?

The product should improve its support. 

For how long have I used the solution?

I am working with the tool since 2000. 

What do I think about the stability of the solution?

The solution is stable. 

Buyer's Guide
IBM System Storage DS5000 Series
December 2024
Learn what your peers think about IBM System Storage DS5000 Series. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.

What do I think about the scalability of the solution?

The tool is scalable. My company has 50 customers for the solution. 

How are customer service and support?

The solution has good support. 

How was the initial setup?

The tool's setup is simple. The migration from a non-IBM product to an IBM product is easy and saves headaches for the customer. 

What other advice do I have?

I would rate the tool a nine out of ten. We prefer IBM because of its good features. It can visualize a non-IBM solution which is one of its unique features. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Network Security Specialist at a healthcare company with 201-500 employees
Real User
Stable with good scalability and generally easy to setup
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "The product is very costly. Very few can afford it."

What is our primary use case?

It's a storage box with multiple loft space. It is connected with the fiber optic solution. We have fiber optic switches and they are directly connected with that.

We also do the flash copy using that storage. For example, I will read the data backup of our current system and store it on the back. There's one wall of volume over there, which will boot when we are taking a backup and then it shut down automatically. After that, we can make a copy on a tape. 

What is most valuable?

The DS 5000 series never has any problems. It's extremely reliable. One time I saw that there was one issue and I didn't remove it. There was an amber light that popped up. I just played with the issue and just fixed it and it was easy. Since then we really don't have any issues.

The initial setup is pretty straightforward.

What needs improvement?

The product is very costly. Very few can afford it. 

The renewal or maintenance of the solution is also expensive. Once things come down, users tend to look to other options.

The solution needs better alerts. If there is a problem, there needs to be a good alert system in place.

For how long have I used the solution?

I've been using the solution for a couple of years now.

What do I think about the stability of the solution?

The stability is excellent. It's reliable. There aren't bugs or glitches. It doesn't crash or freeze. We basically just install it and we can forget we even have it.

What do I think about the scalability of the solution?

The scalability is great. It's not a problem to scale if you need to.

Everything is on the local machine. We wanted to fix that due to the fact that every time we needed the space we had to change a whole box, which was too costly. However, if we need space, we can just install the drives. We are using five hard drives with 12 drives still empty. We can use those at any time to increase the space.

How are customer service and technical support?

I've never had the chance to talk to technical support. We have absolutely no problems with the solution, and due to the fact it hasn't given us any issues, we've never had to contact them. Therefore, I can't speak to their level of service or their responsiveness.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. We've only had IBM from the very beginning.

How was the initial setup?

The installation is pretty straightforward. It's not too complex so long as you are comfortable with IBM. For us, it's not the device that's difficult. It's more about the setup we have.

What's my experience with pricing, setup cost, and licensing?

The pricing is very costly. It's roughly $6,000-$7,000. The solution is not cheap. 

What other advice do I have?

We aren't partners with IBM. We don't have a business relationship. We're just customers.

I'd advise others that there are a lot of solutions available on the market. IBM is not their only option.

Overall, it's a great, robust solution. I'd rate it, on a scale from one to ten, at an eight.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM System Storage DS5000 Series
December 2024
Learn what your peers think about IBM System Storage DS5000 Series. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.
824,053 professionals have used our research since 2012.
Eduard Otto - PeerSpot reviewer
Senior Technical Consultant at PROMOS consult
Real User
Top 5
A stable and scalable storage system
Pros and Cons
  • "I like that it's stable, and I am satisfied with it. We have had some issues, but that is normal in IT. IBM System Storage DS5000 works fine most of the time."
  • "IBM System Storage DS5000 is expensive when compared to other vendors."

What is our primary use case?

We use IBM System Storage DS5000 Series for our data center infrastructure and all the servers. We use it with IBM and other vendors, including VMware. Especially VMware clusters and IBM Power machines.

What is most valuable?

I like that it's stable, and I am satisfied with it. We have had some issues, but that is normal in IT. IBM System Storage DS5000 works fine most of the time.

What needs improvement?

IBM System Storage DS5000 is expensive when compared to other vendors.

For how long have I used the solution?

I have used IBM System Storage DS5000 Series for over ten years.

What do I think about the stability of the solution?

IBM System Storage DS5000 is a stable solution.

On a scale from one to ten, I would give stability a nine.

What do I think about the scalability of the solution?

IBM System Storage DS5000 is a scalable solution. You can buy additional hardware and plug it into the existing system to extend it.

What's my experience with pricing, setup cost, and licensing?

Compared to other vendors, I think it's expensive.

What other advice do I have?

I would recommend this solution to potential users.

On a scale from one to ten, I would give IBM System Storage DS5000 a ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Giovanni Federici - PeerSpot reviewer
CIO at ILTE S.p.A.
Real User
Top 10
Good compression, easy to set up, and quick technical support
Pros and Cons
  • "The most valuable feature is compression."
  • "It would be nice if duplication was possible at the hardware level. As it is now, duplication is a software feature, whereas compression is a hardware feature."

What is our primary use case?

We primarily use this solution for virtual desktop (VDI).

What is most valuable?

The most valuable feature is compression.

What needs improvement?

It would be nice if duplication was possible at the hardware level. As it is now, duplication is a software feature, whereas compression is a hardware feature.

For how long have I used the solution?

We have been using the IBM System Storage DS5000 Series for approximately five years.

What do I think about the stability of the solution?

This is a stable product and we use it extensively. The is little or no maintenance required.

What do I think about the scalability of the solution?

This solution is scalable and we have at least 1,000 users. In the future, we will likely add another system.

How are customer service and support?

We were only in contact with technical support once. We thought that we had a problem but they solved our issue very quickly.

Which solution did I use previously and why did I switch?

Last year, we purchased the newer 8000 series model from IBM.

We are also using the Dell 4000 series. It was the Dell 4020 that we initially started with.

In total, we are using one system from Dell and three systems from IBM. All of them are operational.

We prefer IBM to Dell because of the ratio of price to performance. Essentially, IBM has more aggressive pricing. 

How was the initial setup?

The initial setup is easy.

What about the implementation team?

The last deployment we did was by our in-house team.

What's my experience with pricing, setup cost, and licensing?

This product is priced well. The ratio between cost and productivity is very high and we're happy with it.

What other advice do I have?

In summary, this is a good product. They have also added some extra security features, and we like them very much. As an example, we didn't ask for it, but they implemented a helpful feature to fight against ransomware. This adding of features is quite nice.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer1424496 - PeerSpot reviewer
NAS Storage Tech Leader at a financial services firm with 1,001-5,000 employees
Real User
Its performance is the biggest asset
Pros and Cons
  • "The stability and performance of the drive are the most valuable."
  • "IBM is not always as agile as other competitors when it is about cloud integration and user interfaces. They're not renewing themselves very often. They have been slow to evolve from the old GUI. The user interface should be improved, especially regarding performance analysis, which has always been a little bit weak as compared to other solutions. As a global solution, it lacks the feature for containing integration object storage. Even though they have now started to offer this feature, it is quite young and not as developed as some other vendors. There are also no mass possibilities at all. They have a lot of competition in the mid-range segment. They need to have a NAS gateway or something like that. It doesn't specifically need to be integrated into the controllers that are keys to the gateway."

What is our primary use case?

We use it for block storage.

What is most valuable?

The stability and performance of the drive are the most valuable.

What needs improvement?

IBM is not always as agile as other competitors when it is about cloud integration and user interfaces. They're not renewing themselves very often. They have been slow to evolve from the old GUI. The user interface should be improved, especially regarding performance analysis, which has always been a little bit weak as compared to other solutions.

As a global solution, it lacks the feature for containing integration object storage. Even though they have now started to offer this feature, it is quite young and not as developed as some other vendors. There are also no mass possibilities at all. 

They have a lot of competition in the mid-range segment. They need to have a NAS gateway or something like that. It doesn't specifically need to be integrated into the controllers that are keys to the gateway.

For how long have I used the solution?

We have it in the company for a long time, but I have been working on it for like one year.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

We are using it for our Oracle database as well as for MySQL database, so it is being used for a really high-end environment. We have maybe 2,000 people who are using this system through the database.

How are customer service and technical support?

I am always happy with their technical support.

What about the implementation team?

We're a team of five, but we're not only handling this product. We are also working on Hitachi, IBM, and NetApp products.

What's my experience with pricing, setup cost, and licensing?

Its price is fair. IBM is quite fair in price when you compare it with others. 

We also use Hitachi internally, and Hitachi is always a little bit more expensive. NetApp is also a bit more expensive. So, IBM has good positioning in terms of price.

What other advice do I have?

It is very strong in block storage for the database environment. It has very good quality because the compression, deduplication, and encryption are directly done by the disks, so there is no penalty on the processes of all controllers.

If you need a platform that is oriented towards block storage and has features like multi-protocol, cloud integration, and so on, I don't think this is the best solution. It doesn't have direct NAS protocols or things like this.

I would rate this solution a nine out of ten, specifically for the needs of block storage. Its performance is very good, which is the biggest asset of this solution. However, it doesn't provide enough services, which probably solutions like NetApp or Dell are providing.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Omar Wahba - PeerSpot reviewer
Enterprise Storage Sales Specialist (IBM) at a tech services company with 1,001-5,000 employees
Reseller
Top 5
Provides great flexibility and is cost-effective
Pros and Cons
  • "The most valuable aspects of the DS5000 Series are its high availability (almost six nines), stability, cost-effectiveness, and the unique IBM FlashCore modules, which other competitors lack. These FlashCore modules enable local operations on the drive itself without a performance overhead, a significant advantage."
  • "Regarding improvements, there's a common perception, primarily during pre-sales, that IBM storage solutions are expensive, though studies often prove otherwise. As for additional functionality, supporting two to three sites for applications might be a potential enhancement."

What is our primary use case?

Our use case is primarily for clients with mainframes, such as big banks or ministries involved in core banking or AI-based storage solutions. It complements those with mainframes and is ideal for large enterprises.

What is most valuable?

The most valuable aspects of the DS5000 Series are its high availability, stability, cost-effectiveness, and the unique IBM FlashCore modules, which other competitors lack. These FlashCore modules enable local operations on the drive itself without a performance overhead, a significant advantage.

What needs improvement?

Regarding improvements, there's a common perception, primarily during pre-sales, that IBM storage solutions are expensive, though studies often prove otherwise. As for additional functionality, supporting two to three sites for applications might be a potential enhancement.

For how long have I used the solution?

I've been working with IBM System Storage DS5000 Series for about five years now.

What do I think about the stability of the solution?

On a scale from one to ten, I'd rate its stability at nine.

What do I think about the scalability of the solution?

For scalability, I'd rate it at nine as it is typically recommended for enterprise-level companies due to its capabilities.

How are customer service and support?

The only minor issue might be related to time zone differences, causing delays in responses.

How would you rate customer service and support?

Positive

How was the initial setup?

Setting up the DS5000 Series is straightforward as long as the right implementation engineer is handling the process, ensuring a smooth implementation without issues.

Which other solutions did I evaluate?

Comparing the DS5000 Series with other vendors, I can't provide a direct comparison, but IBM's distinguishing factor lies in its Spectrum management software, providing unique functionalities that set it apart.

What other advice do I have?

Overall, I'd rate the IBM System Storage DS5000 Series at nine out of ten, acknowledging that the differentiation in the market is not solely hardware-based but heavily reliant on software features. IBM's software updates often unlock new capabilities, making it a forward-thinking and flexible choice for clients.

This solution is all about the software and the continuous improvement it offers. While other vendors might require hardware replacements for adopting new features, IBM's approach focuses on enhancing the existing hardware through software updates.
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
Technical director at I-Sys
Real User
Top 5Leaderboard
A scalable and stable tool that needs to improve its pricing
Pros and Cons
  • "It is a very stable solution."
  • "The price of the product is an area of concern where improvements are required."

What is our primary use case?

My company uses the product for virtualization, SAP, and VDI.

What is most valuable?

The management features provided by the product are very simple and easy, making them the most valuable feature of the solution.

What needs improvement?

The price of the product is an area of concern where improvements are required. From an improvement perspective, the price of the product needs to change.

For how long have I used the solution?

I have experience with IBM System Storage DS5000 Series for fifteen years. My company has a partnership and is a major vendor for companies like IBM and VMware.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

I deal with more than a hundred customers of my company who use IBM System Storage DS5000 Series.

How are customer service and support?

In relation to the technical support of the product, I would say that all the vendors of IBM face challenges because of the issues with the supply chain, because of which, at times, the spare parts take too long time to be delivered.

How was the initial setup?

The product's initial setup phase is very straightforward, considering I am a system integrator by profession.

During the product's installation phase, I try to find the IP addresses, and during the initial configuration for the partition, I create volumes and assign those volumes to servers.

The solution is deployed on an on-premises model.

Two people are required to implement a single product.

What's my experience with pricing, setup cost, and licensing?

The basic functionalities of the product are provided within the normal license, but users can opt for some optional features from IBM's licensing model.

What other advice do I have?

I work as a system integrator in an organization where we use SAP. My company takes care of the implementation part of SAP infrastructure for our customers.

I would recommend to those planning to use IBM System Storage DS5000 Series that they also need to consider the other products in the market before making a decision.

I rate the overall product a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Evans Choge - PeerSpot reviewer
Network and Security Administrator at Jambopay
Real User
Great storage solution for a virtualized environment with an affordable license
Pros and Cons
  • "You can easily virtualize and share the storage."
  • "The amount of storage could be increased."

What is our primary use case?

Our primary use case for this solution is storage for a virtualized environment, whereby we have storage that acts as a pool of resources whereby you can create a server. The solution is deployed on-premises.

What is most valuable?

We have found storage virtualization valuable, and its disks can be shared with many host machines. Hence, allowing us to virtualize and share. For example, you may have 30 hosts like VMware, and you can easily virtualize and share the storage.

What needs improvement?

The amount of storage could be increased.

For how long have I used the solution?

We have been using the solution for four years.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

The solution is scalable and there are currently 50 end users utilizing the solution in our organization.

How are customer service and support?

We have had a good experience with customer service and support. I rate them a ten out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is straightforward and it took six hours to deploy.

What about the implementation team?

We implemented via a consultant.

What's my experience with pricing, setup cost, and licensing?

The license is affordable.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good but the amount of storage can be improved.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user