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PeerSpot user
Database Administrator II at a pharma/biotech company with 501-1,000 employees
Vendor
It's a pretty decent product but the learning mode feature should be improved.

What is most valuable?

The alerts on threats and system statuses.

How has it helped my organization?

I can drill down/troubleshoot errors much quicker.

What needs improvement?

Design/ease of the learning mode feature.

For how long have I used the solution?

I have used the product for about a year.

Buyer's Guide
Imperva SecureSphere Database Security
November 2024
Learn what your peers think about Imperva SecureSphere Database Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.

What was my experience with deployment of the solution?

No, the engineer did a very smooth job at deployment.

What do I think about the stability of the solution?

No I have not.

What do I think about the scalability of the solution?

No I have not.

How are customer service and support?

Customer Service:

8/10.

Technical Support:

I haven’t had an issue in the year I have used the product.

Which solution did I use previously and why did I switch?

I did, and I switched because of the poor level of customer service and the solution wasn’t meeting my expectations.

How was the initial setup?

The setup was pretty straightforward as right away, I was very familiar with the architecture.

What about the implementation team?

Their rep did the initial setup and I shadowed him.

What was our ROI?

If I calculated the man hours trying to figure out the alerts I would say a few thousand hours a month have been saved

Which other solutions did I evaluate?

I did evaluate about four other similar products –

  • Gardium
  • Application Security
  • Sentrigo
  • Veracode

What other advice do I have?

It's a decent product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user577539 - PeerSpot reviewer
Senior Security Analyst at a tech services company with 10,001+ employees
Real User
The level of detail allows resources managing devices to determine whether activity is a legitimate concern. In the current environment, rebranding exported PDF files is a pain.

What is most valuable?

As the member of an MSSP SOC team, we monitor dozens of appliances from multiple vendors. SecureSphere is one of the many tools that feeds our SIEM with relevant alerts regarding client activity of concern. Once we receive this, we use the alert monitor to delve into the details about what took place, when and where.

The level of detail provided is excellent, allowing the resources that manage the actual devices to determine whether or not, the activity is a legitimate concern and to rectify the activity in a timely manner.

What needs improvement?

We currently export PDF files to provide to the client. Rebranding this is a pain in the current environment. Having multiple and flexible export options would be better. Exporting to CSV or other formats and allowing the simple application of corporate logos to the reports, instead of vendor logos would be helpful.

In our environment, we use the SIEM to monitor the alerts, then log into SecureSphere to examine the activity in its alert monitor. Once we know that, if our level 1 analysts cannot determine whether or not the activity is false-positive, then we will export the activity and send it to the DBAs for them to examine closer.

For how long have I used the solution?

I have used this solution for five years.

What was my experience with deployment of the solution?

I don’t deploy, only monitor.

How is customer service and technical support?

I’ve never had to contact them.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Imperva SecureSphere Database Security
November 2024
Learn what your peers think about Imperva SecureSphere Database Security. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
Rana Shahid - PeerSpot reviewer
Business Development Manager at gwc networks
Real User
A comprehensive monitoring and auditing solution
Pros and Cons
  • "It has a very user-friendly interface that's very detailed."
  • "Overall, it's a very good product but they could do with some modifications log-wise."

What is most valuable?

It has a very user-friendly interface that's very detailed. 

What needs improvement?

Overall, it's a very good product but they could do with some modifications log-wise — it should be more comprehensive. Otherwise, 95% of the product is very good.

The interface could be more user-friendly.

For how long have I used the solution?

We have been using this solution for roughly two to three years.

What do I think about the scalability of the solution?

Imperva SecureSphere Database Security is both completely scalable and stable.

How are customer service and technical support?

I don't have much experience with technical support, but when I have spoken with them, they have been helpful.

How was the initial setup?

The initial setup was very straightforward; not complex at all.

Deployment time varies, but in terms of implementation, it's a very good product. There is no hectic environment during the implementation. It is a very straightforward implementation.

What's my experience with pricing, setup cost, and licensing?

The price is very high but compared to the price of the overall solution, then I think it's a good deal because the solution itself is great.

What other advice do I have?

I would highly recommend this solution. It's a very expensive solution, but if you have the budget for it, I would definitely recommend Imperva Database Security.

On a scale from one to ten, I would give Imperva Database Security a rating of nine.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
reviewer977628 - PeerSpot reviewer
Information Security Specialist with 51-200 employees
Real User
It is user-friendly, stable, and scalable
Pros and Cons
  • "It has a user-friendly interface. It is a stable and scalable product."
  • "Its reporting can be improved. The reporting feature is currently not good enough for our clients."

What is our primary use case?

It is mainly used for database activity monitoring. Some customers use it to monitor all transactions in the database, such as privilege operations, grant commands. They collect all the data and see all transactions and store them. Sometimes, they also use security alerts with the database update monitoring, but generally, it is used only for regulations.

What is most valuable?

It has a user-friendly interface. It is a stable and scalable product. 

What needs improvement?

Its reporting can be improved. The reporting feature is currently not good enough for our clients.

For how long have I used the solution?

I have been using this solution for about five years.

What do I think about the stability of the solution?

Stability is its main feature. There aren't any stability-related issues.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

I have contacted them. Sometimes, they are good, and sometimes, they are not. 

How was the initial setup?

The initial setup was really easy. It took us two hours to deploy. 

What other advice do I have?

I would recommend this solution. I would rate Imperva SecureSphere Database Security a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
it_user496329 - PeerSpot reviewer
Security Engineer at a tech company with 1,001-5,000 employees
Vendor
Most of the configuration is out-of-the-box and the security policies it offers are granular.

Valuable Features

Most of the configuration is out-of-the-box and it offers very granular security policies. Deployment and configuration is very easy. Once initial setup has been configured, all the rules and polices are applied automatically and we can start viewing the logs.

Improvements to My Organization

We are able to prevent and protect external and internal threats by using Imperva’s complete product line.

Room for Improvement

I would like to see some more granular audit logs for database activities.

Use of Solution

I have been using it for 5-6 years.

Deployment Issues

I have not encountered any issues with deployment, stability or scalability issues. Deployment is very easy, and it offers more stability and scalability.

Customer Service and Technical Support

There are delays in responses from technical support, but you do get a response per SLA.

Initial Setup

Initial setup was pretty straightforward.

Implementation Team

Anyone can implement this solution if you study the guides.

ROI

It is worth the investment for retail, banking, government and IT organizations.

Other Advice

It is the best product for cyber security & forensic investigation for external and internal threat identification and prevention.

Disclosure: My company has a business relationship with this vendor other than being a customer: My company has a distribution partnership with Imperva.
PeerSpot user
it_user584112 - PeerSpot reviewer
Network And Security System Administrator at a international affairs institute with 1,001-5,000 employees
Real User
Monitors and protects internet banking applications. Provides the option of deployment architectures.

What is most valuable?

  • Flexibility
  • Provides the option of deployment architectures

How has it helped my organization?

  • Easy monitoring
  • Protection of internet banking applications

I was working for Crescendo International, which is a small company in Romania. My primary role was in network solution integration. I was the only person in the country with experience of three deployments of Imperva products at two major banks.

What needs improvement?

  • The upgrade procedure is not clear
  • There is no easy rollback
  • There is no possibility to select different ways for two different types of cipher suit negotiation in two arm deployments. Most of the banks now use ECDHE for PFSC.
  • No SNI support

For how long have I used the solution?

We have been using the solution for two years.

What do I think about the stability of the solution?

There were many stability issues with the upgrade procedure. The technical support team didn't know how to handle them.

What do I think about the scalability of the solution?

We encountered some stability issues.

How are customer service and technical support?

The level of technical support is bad.

Which solution did I use previously and why did I switch?

We did not use a previous solution.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

Please be more transparent about licensing on subscriptions such as for ThreatRadar.

Which other solutions did I evaluate?

We evaluated F5 Networks.

What other advice do I have?

We recommend implementing it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user538203 - PeerSpot reviewer
it_user538203Solution Architect at a financial services firm with 10,001+ employees
Real User

Completely agree re licencing & technical support, hence technical support is improving a bit ;)
What version do you use? We had big stability issues with 9.5 and a bit of 10.5, once upgraded to 11.5 we haven't encountered any big issues yet, apart from random small bugs.

it_user541239 - PeerSpot reviewer
Regional Sales Engineer at a tech company with 1,001-5,000 employees
Vendor
Offers flexible deployment modes and custom policy creation.

What is most valuable?

  • Flexible deployment modes
  • Custom policy creation
  • Complex vision of web apps
  • DB security
  • Intuitive logs

How has it helped my organization?

We have seen our security risk decreased due to customization and meeting all the security needs for every application.

What needs improvement?

I would like to see more parameters configurable for the kernel reverse proxy.

For how long have I used the solution?

I have used this product for eight years, on both sides; from deployment to customers and administration of the existing infrastructure.

What do I think about the stability of the solution?

The stabillity issues we encountered were fluently fixed.

What do I think about the scalability of the solution?

We did not encounter any scalability issues.

How are customer service and technical support?

Technical support was very professional and elastic.

Which solution did I use previously and why did I switch?

We used to deploy a different solution. We switched due to the valuable features mentioned.

How was the initial setup?

Initial setup was straighforward.

What's my experience with pricing, setup cost, and licensing?

It is a good idea to invest in threat detection licenses.

Which other solutions did I evaluate?

We evaluated:

  • WAF: F5 and Radware
  • DAM: IBM Guardium

What other advice do I have?

For DAM, I recommend that you invest proper resources in the business part of the project. It is very important to set expectations properly.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Darren Chaker - PeerSpot reviewer
Darren ChakerOperator at Halliburton
Real User

Great points raised in comments about Imperva. Keep up the good work!
Best, Darren Chaker

Buyer's Guide
Download our free Imperva SecureSphere Database Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
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Buyer's Guide
Download our free Imperva SecureSphere Database Security Report and get advice and tips from experienced pros sharing their opinions.