Infor dEPM Reviews

Infor PM Q&A is fully integrated with SunSystems Financials software and is easy to use but provides flexible and dynamic reporting capability.

There are two main components of the Infor PM Q&A reporting suite. The Q&A XL function provides the user with an Excel add-in that facilitates both transactional and summary level reporting. It can be used to produce simple Journal Listings or high level management reports. There is also a Data Upload function which allows transactions to be posted into the SunSystems ledger via a simple template.

The Q&A Executive function is a stand-alone reporting tool that provides a more powerful management reporting capability with in-built functionality such as Drilldowns, Breakouts, Data Cubes and Charts. It is particularly useful for ad-hoc inquiries and navigation around the SunSystems ledger.

Aside from the obvious improvement in financial and management reporting capability the increased visibility of how data is processed also assists management in enforcing greater financial controls and audit compliance across the business.

A web-based version would provide greater usability and I believe is still in the development pipeline.

I am currently working at an oil company in Nigeria and the Infor SunSystems and PM suite has been used at this company for around two years. They are using Infor PM Q&A version 10.1 including Q&A XL, and Executive & Alert - installed alongside Infor 10 SunSystems Financials system.

Personally as a SunSystems/Q&A consultant I have used the product for 20 years in various iterations.

No issues with deployment.

No issues with stability.

No issues with scalability.

We implemented Infor PM Q&A as part of a wider Infor SunSystems implementation and used a SunSystems reseller with experience of both the product and the Oil & Gas sector in Africa. The customer service was very good.

Very good. We have reported very few technical errors since the implementation two years ago.

Yes, various versions of Sage were used in the formative years of the company. As the company rapidly expanded it was clear that it was no longer suitable to meet the complex reporting requirements of the business.

The main areas of complexity related to configuring the system to meet the unique Statutory and Tax reporting requirements of Nigeria. We also utilised the full range of Q&A XL functionality to facilitate the unique processes involved in Joint Venture accounting which is required in most Oil & Gas companies.

Through a 3rd Party vendor who were very experienced in SunSystems, Oil & Gas and working in Africa. All three are prerequisites for any successful implementation in this part of the world.

Sorry I don't have access to the original setup costs and the day to day costs are variable as we continue to develop the system. We will shortly be implementing the Infor EAM Asset Management module and B4B banking software.

I wasn’t involved in the original selection process of the Infor SunSystems and PM solution. I understand that it was chosen because it had been successfully implemented and used by the key project stakeholders at their previous companies.

Ensure you have clearly scoped your business requirements before implementing this or any other finance system. If SunSystems is the financial system of choice then Infor PM Q&A simply must be included as part of the solution due to the reporting functionality it provides. If Budgeting is a key element of your business the Infor PM Budgeting & Forecasting solution is also worth considering.

• Write-back functionality: This allows us to adjust calculated figures and be updated by the user through a report.
• Import Master: A useful ETL tool. (It's better than nothing and it was necessary to access Infor OLAP cubes.)

I joined this company a year ago and Infor PM was already here. It was useful for consolidating data from subsidiaries and having global reports.

There is plenty of room for improvement: Mainly ease of implement, configuration, and use. For our business, I don’t think it was the best.

I likely would have come to a different conclusion with a better implementation. However, I found it buggy, clunky, and very stiff.

A business is dynamic and the systems should be capable of changing accordingly. For a minor change, you should not have to rebuild, reconfigure, and reload everything.

I've used this solution for one year.

There were no stability issues.

There were scalability issues. The cubes are limited and when working with millions of rows, it does not work all the time.

I literally gave up using their support due to their slow response. The business cannot wait weeks to fix an issue/report.

We did not use a solution previous to this one. Infor PM was implemented here for years before I joined. We switched from Infor to Tableau. We still use Infor PM for write-back functionality.

I don’t know how the initial setup was, but it was definitely very poorly implemented with no automation.

Don’t go for it because it is cheaper! The bitterness of poor quality remains, long after the sweetness of low price is forgotten.

I evaluated and chose other options as a replacement for Infor PM: These included QlikView, SAP BO, Board, Birst, Sisense, and Tableau. We chose Tableau.

They have inexpensive licenses, but it costs much more to implement and maintain. It has a very small community, a lack of available, resources, and we struggled to find support.

Hope this will help others to think more before going for a BI system.

Integration with other software applications is so user friendly and also it's a single ledger designed system. Also, the multi-currency feature is superb as well.

It has really helped us in getting repo. With the integration of Infor Q&A application which is like a companion software with SunSystems, it has made it so easy to spool out report from SunSystems to a spreadsheet in Excel, etc.

The Inventory module is not so strong when compared with the other software applications in its category! The integration between the Inventory and the Purchasing module is not very "user friendly".

I've used it for more than five years.

I have not encountered any issue that has not been solved.

No issues encountered.

The software has always been capable of accommodating growth, so I have not really encountered any issue with scalability.

The level of customer services should be 75-80%.

Excellent 90%.

I not used any other solution but I have attended demos for many.

My first implementation was so straightforward because the client was implementing only the Ledger module which was so easy. However, afterwards, they decided to add another module which became a little complex.

We are vendors so we implement the software.

They should state out their requirements and expectations clearly.

A valuable feature is the Excel & VB front-end support. As I worked on this, the input/output, and reporting (especially Ad-hoc) functions are perfect and very helpful for a user.

We were using this for the payroll process, from time keeping to the payroll run. It provide us a great opportunity to work with a secure platform and deal with a large amount of numerical entries.

Only sometimes, there are server start-up issues.

I've used is for almost four years.

No, there were no issues at all.

Stability is perfect.

Not at all.

Customer service is at a moderate level.

Technical support is excellent.

Initial set-up was good, and with the help of the IT department, it was perfect and we started smoothly.

The implementation was done in its entirety by an in-house team.

This is a perfect, secure, safe and fast product. The great thing about it is that it has a multiple user interface and the ad-hoc reporting is amazing.

The robustness of the Infocubes, and the possibility of integrating both strong data analysis characteristics with a pleasant aesthetic features.

The client where we implemented the Planning model in Infor PM previously used Excel spreadsheets for all of their Planning processes. Infor PM has brought the typical PM tools advantages in this space.

Flexibility to modify an existing Infocube, and better integration with other ETL tools on the market.

I used it for six months of deployment and then one year of support and developments.

Yes, due partly to lack of expertise using this product in my organisation and partly to the aforementioned areas for improvement.

No issues encountered.

Partially.

4/5.

I worked for a consulting company which implemented Planning solutions using different tools on the market, such as Board, SAP BPC, and Hyperion.

It was complex and required technical knowledge of Infor's native ETL language.

In-house team.

Dedicate time to the Functional and Technical Specs, given the low flexibility to change the model once it has been implemented.