My company uses the product for testing purposes on our server. Regarding the server's compatibility in our environment, updating RAM or adding disk space is easy.
IT Specialist at a aerospace/defense firm with 1-10 employees
A product designed to make adding RAM and disk space easier
Pros and Cons
- "The product is designed to make adding RAM and disk space easier for users."
- "For the price my company pays for Lenovo ThinkSystem Rack Servers, we can have more from other vendors offering the same functionalities that are present in Lenovo ThinkSystem Rack Servers at a lower price."
What is our primary use case?
What is most valuable?
The product is designed to make adding RAM and disk space easier for users.
What needs improvement?
I have not seen any weaknesses while using the solution, and my company has been using the solution for more than five years now. My company doesn't face any real issues with the solution, and only sometimes there is a minor issue making the solution overall stable for us.
The price of Lenovo ThinkSystem Rack Servers is higher compared to its competitors. I would like to see a lower price for the product in the future.
For how long have I used the solution?
I have been using Lenovo ThinkSystem Rack Servers for five years. My company uses the solution. I use Lenovo ThinkSystem Rack Servers x3850 and Lenovo ThinkSystem SR650 Rack Server. I am a user of the solution.
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November 2024
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What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution.
Lenovo ThinkSystem Rack Servers were designed to make the big systems functional in our organization. Those using the solution have huge infrastructures. Those who can access Lenovo ThinkSystem Rack Servers in my company are around 50 employees. Considering the hugeness of the solution we hold, we can have more than 3000 people accessing the solution.
How are customer service and support?
My organization doesn't receive any technical support from Lenovo. There is a need to make certain payments to receive Lenovo's technical support, and we haven't opted for any support in my company. If you can manage your equipment by yourself, it is best not to take support from Lenovo.
Which solution did I use previously and why did I switch?
I have worked with HPE Rack Servers. I also have experience with HPE DL Servers.
How was the initial setup?
The initial setup of Lenovo ThinkSystem Rack Servers was straightforward.
The deployment process of Lenovo ThinkSystem Rack Servers did not take more than 30 minutes.
What's my experience with pricing, setup cost, and licensing?
For the price my company pays for Lenovo ThinkSystem Rack Servers, we can have more from other vendors offering the same functionalities that are present in Lenovo ThinkSystem Rack Servers at a lower price. Lenovo ThinkSystem Rack Servers can be categorized as a product falling under an affordable price range but more expensive than its competitors.
What other advice do I have?
I don't have any suggestions for others to use it since the product was already present when I joined my current organization. I recommend the product to those who plan to use it.
The documentation provided by Lenovo ThinkSystem Rack Servers is good.
There is no need to pay for the maintenance of the solution. Three people are enough for the maintenance of the solution.
The product is easy to use.
I rate the overall product an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Senior Custormer Engineer at Afcor PLC
High availability, good technical support, and easy setup
Pros and Cons
- "I like everything about this solution. It is a very good server, with excellent availability. The size of the power is adequate and the low heating is beneficial."
- "I would like the solution to be improved by having more advanced utilities."
What is most valuable?
I like everything about this solution. It is a very good server, with excellent availability. The size of the power is adequate and the low heating is beneficial.
What needs improvement?
I would like the solution to be improved by having more advanced utilities.
For how long have I used the solution?
I have used the solution for approximately six years.
What do I think about the scalability of the solution?
The solution is scalable.
How are customer service and technical support?
We have had the chance to contact technical support and it was good.
How was the initial setup?
The initial setup of the solution was straightforward, it was very easy.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is very expensive when compared to other solution like HP or Dell.
Which other solutions did I evaluate?
I have evaluated similar products to this solution from HP and Dell.
What other advice do I have?
I rate Lenovo ThinkSystem Rack Servers an eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Buyer's Guide
Lenovo ThinkSystem Rack Servers
November 2024
Learn what your peers think about Lenovo ThinkSystem Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
System Administrator at a manufacturing company with 10,001+ employees
Provides the power and versatility needed to tackle demanding workloads
Pros and Cons
- "I would say the stability of the system itself would be the biggest advantage."
What is our primary use case?
We use this solution for virtualization purposes. We are running a huge amount of different VM's on them.
How has it helped my organization?
The usage of the server itself, the hardware specs of the specific models is more than enough for the project or projects' needs. The controllers which were used, or the hardware (HDDs or solid drives from Lenovo, which are used in this hardware) are more than enough for our project needs. Overall, the general configuration of the server, the system, truly covers the project needs.
Most of our projects come with a pretty heavy workload. The server itself covers all of the bases — my clients are really happy with it.
For example, one of the projects is from a medical laboratory company that provides services for medical institutions. There are a lot of workload calculations and Rack Servers covers the mix.
What is most valuable?
HP and Dell servers have multi-house technology that is really easy to use. We don't experience any problems with logging or gathering hardware information. The rest of the technical and software stuff is absolutely the same no matter the manufacturer. So, from a technical perspective, it is the same.
The general purpose of this hardware is the same, the functionality is the same, it just goes by a different name. As I mentioned, the stability of the server itself is a benefit for me; it's more reliable now.
What needs improvement?
From my perspective, from my case usage, I wouldn't say that I have seen a lot of space for a general upgrade of the system. The technology is constantly developing. It's just a matter of the client or customer getting the most high-end service for a long period of time — for example, one or two years. In three years, this technology will be old and there will be new technology available. Presently, I wouldn't say that there is space for much improvement on the current servers.
Technology is developing continuously. We are getting new high-end drives and so on. Technology development does not simply stop in its tracks, waiting until you adopt that server right now — in three to five years, it will be obsolete. You will be still able to buy some hardware in order to upgrade it because the platform itself is universal, but it's up to you whether you buy something old or something new and upgrade it.
For how long have I used the solution?
I have been using this solution for more than six years.
What do I think about the stability of the solution?
I would say the stability of the system itself would be the biggest advantage. I have worked with other manufacturers — Firmware for example — and they are not so stable.
What do I think about the scalability of the solution?
Your budget determines the scalability. It's absolutely scalable and you can upgrade the platform with the hardware you are planning to use.
How are customer service and technical support?
I have used their support from time to time, in some cases when I was unable to find immediate information. I don't remember if I contacted them directly or just used their website to gather information. There are a lot of cases where you can just find everything you need on their website.
I would give their technical support a rating of nine.
How was the initial setup?
From an administrative perspective, the initial setup is absolutely straightforward. From a user's perspective, it not so straightforward if you want to add some features. The old servers don't have the stability needed to manage the storage from the remote management tool; it's not really comfortable, but still usable. It's absolutely fine when setting up the server.
The basic setup takes less than one hour. It depends on where the servers are deployed from and how ready the server is. I mostly work remotely, so I am not hands-on with the server. Deployment is just a matter of the network and how it was prepared previously. At minimum, deployment takes one hour.
What about the implementation team?
Whether we use a deployment plan depends on the customer and their needs.
The person who will be deploying the server should get the basic information on the needs of the project first, and compare it to the hardware specifications that this specific hardware or any specific hardware will provide. If there is a level for any upgrade, it's absolutely fine. The person should be looking for a solution that will cover the needs of the project with more than a difference of 100% for the future. The projects will increase the size of it, so the server should cover the current needs of the projects, plus 100%.
What was our ROI?
Our customers absolutely see a return on their investment with Lenovo Rack Servers.
The price in comparison, for example, to deploying a cloud solution on a cloud platform, is fully coverable in terms of deploying the same solution on personal hardware. So yes, it's coverable.
What's my experience with pricing, setup cost, and licensing?
I don't really remember the prices for the servers but in comparison with the bigger players on the market, their prices are fine with me. They are not ideal because clients will always want a lower price. Regarding the licensing, I don't have any information on that because I wasn't facing any cases where we needed additional licensing on the servers.
What other advice do I have?
The general usage of the hardware itself is a level of education that you get during the process of the initial setup and further maintenance of the servers. That alone is very valuable.
Overall, on a scale from one to ten, I would give this solution a rating of nine. I cannot give it a higher rating because the perfect solution does not exist.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT/OT Project Manager and IT/OT Architect at a energy/utilities company with 1,001-5,000 employees
Cheap solution in comparison to other products on the market
Pros and Cons
- "It is a scalable product."
- "It was complex to get this started because the Lenovo and VMware are not very compatible. We had to get some updates in order for it to be implemented."
How has it helped my organization?
We started adding servers to our central offices, and we considered HP devices, but we found Lenovo was a better choice for us.
What is most valuable?
It performs really well, and the price is cheaper than other solutions. They are extremely reliable.
What needs improvement?
The management troubles us a bit. We also had some issues getting VMware to run on the Lenovo servers. We were told to go to HP but we stuck with Lenovo.
I would like to see the management port improved. We do use XClarity, which is from Lenovo, but it still needs an upgrade. It is difficult to work with and it would be beneficial for Lenovo to improve this.
For how long have I used the solution?
More than five years.
What do I think about the stability of the solution?
The stability is great.
What do I think about the scalability of the solution?
This is a scalable product. When considering discs to servers, it is very reliable.
How are customer service and technical support?
We have another party that handles our tech support issues.
Which solution did I use previously and why did I switch?
About eight years ago, IBM was our preferred supplier. They were also the cheapest. We switched because IBM sold their hardware service to Lenovo.
At one point, we also considered Intel servers, but we still stayed with Lenovo.
How was the initial setup?
It was complex to get this started because the Lenovo and VMware are not very compatible. We had to get some updates in order for it to be implemented.
What's my experience with pricing, setup cost, and licensing?
It is the cheapest solution we have seen on the market.
What other advice do I have?
When considering a vendor, I always consider reliability and cost.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Head of the IT support at Energoprojekt Holding a.d.
Power-efficient solution that we use for our document management system
Pros and Cons
- "It's very power-efficient and allows you to access the rack server directly without accessing the operating system on that server."
- "I have a few notification alerts about PCI cards but it's rare."
What is our primary use case?
We're using this product for a document management system. We are using the latest version of this solution.
It's deployed on-prem. Almost all our employees are using servers DMS. It's about 80 people.
What is most valuable?
It's very power-efficient and allows you to access the rack server directly without accessing the operating system on that server. They use XClarity Controller to access the server and monitor the status of the server.
For how long have I used the solution?
I have been using this product since 2018.
What do I think about the stability of the solution?
It's stable. I have a few notification alerts about PCI cards but it's rare.
What do I think about the scalability of the solution?
It's very scalable. If we need to, we can easily scale up this type of server.
How are customer service and support?
Technical support is good. We call them, discuss the problem, and in that short period of time, we find the solution.
How was the initial setup?
It's very easy to set up and energy-efficient. It's very compact and has enough connections on the front and back of the rack. I'm very satisfied with this product.
We have one rack with five rack servers and some data storage, so physical deployment takes one day.
What's my experience with pricing, setup cost, and licensing?
Other solutions are a little bit more expensive than Lenovo. Lenovo has a good price for that purpose. I don't know the exact amount of money, but when I compared it to Dell or HPE, Lenovo was the best when it comes to price and equipment.
What other advice do I have?
I would rate this solution 9 out of 10. There's always the possibility of making something better.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Assistant VP, Information Technology at a insurance company with 1,001-5,000 employees
Stable, and a market leader, but needs to be more competitively priced
Pros and Cons
- "They have taken a lot of technology from IBM, and IBM always delivered very powerful hardware to the IT industry compared to Dell EMC or anyone else."
- "The power consumption needs to be optimized in Lenovo."
What is most valuable?
They have taken over from IBM, which was the market leader. They have taken a lot of technology from IBM, and IBM always delivered very powerful hardware to the IT industry compared to Dell EMC or anyone else. They basically have a bit of an upper hand on the technology compared to any others in the market.
The solution is stable.
Setting up the product initially is simple.
What needs improvement?
The power consumption needs to be optimized in Lenovo. We also used Dell and find that is the case there as well. Though it has been optimized, we find it is still lacking for our conventions.
The solution could lower its costs a bit to make it more competitive with, for example, Dell.
Lenovo needs to modernize its components.
They should be using proprietary products rather than getting third-party products for remote sensing or security deployed on their rack servers.
For how long have I used the solution?
I've been using the solution for five or six years at this point. It's been a while. We've used it as long as we've used Dell.
What do I think about the stability of the solution?
We've used the solution for a few years not, and haven't had any issues with the stability. Overall, it is good.
What do I think about the scalability of the solution?
If STI technology is employed, you can scale the solution. Otherwise, it doesn't really scale.
Which solution did I use previously and why did I switch?
I'm also using Dell EMC PowerEdge rack servers. We use both in our organization.
The power of the hardware is very good on Dell, compared to Lenovo. The features of the hardware, the security features, in particular, are very good in Dell.
How was the initial setup?
The initial setup is easy. We didn't have any issues with the process.
What about the implementation team?
We had no need for outside engineers. We could handle the setup ourselves.
What's my experience with pricing, setup cost, and licensing?
The solution is a bit costly. We find Dell much more reasonably priced.
What other advice do I have?
I'm just a customer and an end-user.
I definitely suggest potential users skip Lenovo and go for Dell EMC, which has good hardware, and great internal security components.
I'd rate the solution at a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
CIO at a tech services company with 201-500 employees
Offers competitive pricing, options for easy upgrades, and saves valuable space
Pros and Cons
- "Easy integration with UPS systems provides added convenience and efficiency for our operations."
- "Improvements could be made in the network cards, particularly by offering options for higher-speed cards beyond the current 10 GB."
What is our primary use case?
I use Lenovo ThinkSystem Rack Servers to run our university's ERP system and specialized software for long-distance learning. These servers also support seamless file sharing.
What is most valuable?
What I like the most about Lenovo ThinkSystem Rack Servers is that they save space by consolidating everything into one cabinet, making management more straightforward. Additionally, easy integration with UPS systems provides added convenience and efficiency for our operations.
What needs improvement?
Improvements could be made in the network cards, particularly by offering options for higher-speed cards beyond the current 10 GB. Upgrading to faster network cards would enhance performance and meet the demand for increased network speeds.
For how long have I used the solution?
I have been working with Lenovo ThinkSystem Rack Servers for almost four years.
What do I think about the stability of the solution?
We have not had any major stability issues with Lenovo ThinkSystem Rack Servers.
What do I think about the scalability of the solution?
Lenovo ThinkSystem Rack Servers are scalable enough for our needs and serve a variety of enterprise clients.
How are customer service and support?
I would rate Lenovo's technical support as an eight out of ten. It is quite good.
How would you rate customer service and support?
Positive
How was the initial setup?
Deployment required a small team and it was handled by one internal person and supported by a couple of engineers from our supplier. It is quite easy to maintain the servers.
What's my experience with pricing, setup cost, and licensing?
The pricing of Lenovo ThinkSystem Rack Servers is quite competitive with yearly licenses.
What other advice do I have?
My advice to new users is not to focus too much on benchmark indicators for servers. The key is finding servers that align with your specific application needs and optimizing them for performance, regardless of the brand. It is more about how well the servers suit your applications than just the brand's performance claims. Overall, I would rate Lenovo ThinkSystem Rack Servers as an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Server and cloud infrastructure at a consultancy with 1,001-5,000 employees
Performs well, high availability, and scalable
Pros and Cons
- "Lenovo ThinkSystem Rack Servers are scalable."
- "Lenovo ThinkSystem Rack Servers availability could improve. We have been waiting two months for one server."
What is our primary use case?
We are using Lenovo ThinkSystem Rack Servers for our VM processes.
What needs improvement?
Lenovo ThinkSystem Rack Servers availability could improve. We have been waiting two months for one server.
For how long have I used the solution?
I have been using Lenovo ThinkSystem Rack Servers for approximately seven years.
What do I think about the stability of the solution?
We have not experienced any issues with the Lenovo ThinkSystem Rack Servers' performance. It is stable.
What do I think about the scalability of the solution?
Lenovo ThinkSystem Rack Servers are scalable.
We have approximately 500 users directly connected to the data center. We have plans to increase usage of the solution next year.
How are customer service and support?
From my understanding, Lenovo does not provide any direct support. They are providing support through vendors only. I have not used the support.
Which solution did I use previously and why did I switch?
I have used another solution prior to using Lenovo ThinkSystem Rack Servers. However, it was seven years ago.
What about the implementation team?
The vendors did the implementation of the Lenovo ThinkSystem Rack Servers.
The maintenance of the solution is mainly done by the vendors, and we have one person that is handling all the data center operations. However, they not only support Lenovo ThinkSystem Rack Servers, but they also support the other solutions on site too, such as Cisco.
What's my experience with pricing, setup cost, and licensing?
Other than the standard licensing fees there are no other additional costs. The price of Lenovo ThinkSystem Rack Servers could be better.
What other advice do I have?
I would recommend this solution to others, we have not had any issues.
I rate Lenovo ThinkSystem Rack Servers an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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