McAfee Web Protection [EOL] Reviews

We use the on-prem deployment model. Our primary use case is to permit the user to go to the internet with a sufficient level of a category blocking and anti-malware control.

It's a solution that permits making a granular configuration and it is easier to deploy the same configuration on a lot of devices using the central console. It is the master of the product.

The configuration could be simplified because it is more complex to make the configuration on McAfee. What can be improved is the support of the agent on smartphones, IOS or Android. That still now is not available yet.

We are not satisfied with the compatibility of the solution with other devices, like smartphones. In the next release, we would like to see the support of smartphones. It's one of the things that we have been asking them for five years.

It is absolutely stable. 

Scalability is good. It is easy to expand. We have more or less 100,000 of users right around the world that use this solution. All the people that work in our company use this solution to browse the internet. Anybody from the financial department, manufacturing, development, etc.. 

Currently, it's used by 100% of the people that work in our company. We have no visibility to expand. It would be useful to move from an on-prem to a cloud solution.

It is complex to set up the infrastructure. Defining the rules that permit or denies the internet address is complex. Also if you have to connect the appliance to different active directory domains, there is a complicated procedure to create the token that you have to upload on the device on. 

The deployment took three to four weeks. 

We used McAfee Professional Services for the deployment. They offer support for the first two weeks of the activity. 

McAfee Web Protection is good technology. Absolutely. It has a very particular configuration that you can implement in a granular way. What is probably not easy to do is to do something simple.

I would rate it an eight out of ten. 

The primary use is the malware protection capability. Sometimes we use it for the firewall features, but normally it is just a straight antivirus product for us.  

I work with clients to get it installed and I also use it personally.  

The most important feature for us is the anti-malware. It does have the IPS (Intrusion Prevention System) capabilities in there. I have used that personally as well and it is a nice feature.  

I do not know if you really need to improve Web Protection. The only thing I can think of that might be negative is that sometimes I get a feeling that web protection products are purposely filtering some sites that are not really malicious. I do not know if they try and guide you toward particular websites or away from others for marketing purposes. I do know that if you do not use web protection, you tend to see more websites. The dangerous ones are filtered. Maybe more transparency on what the filters do would be good.  

I have been working for maybe about 10 years now with McAfee.  

The stability of McAfee is good. No complaints.  

Web Protection is scalable.  

I have not personally contacted technical support but I have gotten feedback from people who have. Most people are satisfied with the fact that they do not have to struggle with the product so there is not much reason to be in touch with the technical support team. I have not heard people saying anything bad about the support itself, so I guess that is a good thing.  

I previously used Websense by Forcepoint a long time ago. The main difference is that Websense was an appliance. So that was installed in the server room and then configured with policies and it was centrally managed. McAfee is not server-based, so you can install it on your own device — anywhere that you like really. McAfee may be easier to deploy and handle.  

I think the initial setup is pretty straightforward.  

The advice I would give to people who want to use McAfee Web Protection would be that I recommend the product. I think that it is good.  

On a scale from one to ten where one is the worst and ten is the best, I would rate Web Protection overall as about an eight. It has got some room for improvement, but I also never give people a ten.  

It does what I want it to do, generally. I think it definitely does what it says it does.  

McAfee Web Protection was a good tool because in the olden days when you had to use a proxy tool when browsing the internet. Today the logic has changed slightly, in the sense your protection's taken onto the cloud. You'll exit a predefined gateway on the cloud before your internet browsing happens and therefore you're secured.

In McAfee Web Protection there are gaps in the security design, in the overall architecture, the gaps need to be fixed.

McAfee Web Protection doesn't give you a unified tool, which I will install the Web Inspector on my laptop and everything is taken care of. There are other components you need to purchase, without additional features your protection circle is not closed up.

It will start working better if you are integrating it with your endpoint security on McAfee. When using McAfee Web Protection at full scale, you must have what McAfee calls a CASB solution, a client access security broker. If this is in place your entire system security is good, otherwise, there are loopholes for vulnerabilities.

I have used McAfee Web Protection within the past 12 months. 

McAfee Web Protection is a stable solution.

I have stopped using McAfee Web Protection and I now use ESET.

My advice to others is that when using McAfee Web Protection, use it along with your endpoint security and don't have very high hopes of this solution alone, you must have the other components in place.

I rate McAfee Web Protection an eight out of ten.

Our primary use case is for security related to data that is coming from the internet.

This product simplifies the risk of creating additional customized solutions for data threats.

The most valuable feature of this solution is that it protects against threats that are coming from the web.

I would like to see easy-to-use documentation regarding new threats.

The solution should be more proactive in regards to sending you updates. Rather than simply being informed of an update and then have to click on it if you want to, the service packs should be installed automatically.

The stability of this solution is ok.

The solution is scalable.

The technical support is good, but it's always "I'll call you back", especially when there are no threats.

We usually just call our IT department and they take care of it. On a couple of occasions, I have called them directly. I'm in the BI world, so our environment needs to be very secure. I think that they should have different levels, or tiers, like a general user, advanced, and your pros. Instead of going back and forth several times, talking with customer support, it would be easier. 

We did not use a solution prior to this one.

Using this type of solution is best practice in the industry. It is easy to use and it is affordable.

The initial setup is straightforward.

We handled the deployment in-house.

The IT department was responsible for choosing the vendor.

I would recommend this product but at the same time, I would first check to see if there are any newcomers in the market. I would then do a proof of concept and test it out.

I would rate this solution an eight out of ten.

The feature which I have found most valuable is the URL filtering policy.

This feature:

1. Gives me a opportunity to make rules for blocking a website where the user should not be able to access it.
2. Then, McAfee Web Gateway also classifies the sites and categories them.

In a company, where about 1000 end users are active, the McAfee Web Gateway are protecting us from threats.

Sample: A user clicks a link in a spam/phishing email, the URL gets blocked by the reputation/category. The end user is protected from phishing attempts or ransomware campaigns.

From the McAfee site, I see no areas for improvement.

As a company or an IT department, you should have a look at the Advanced Threat Defense to build up your security solution with the McAfee Web Gateway.

For about two years.

No. No issues at all.

No. No stability issues have been noticed.

No.

The McAfee customer service is great. As mentioned in my earlier review, this is a top 10 customer service.

10 out of 10. McAfee's technical support is a great way to solve your problems.

Fast response, great assistance, and understanding from the tech support team.

No.

A lot of config will need to be done. If you don't know what you are doing, or if you don't know the product and it's config, you should contact either McAfee or a partner to them for help.

In-house.

As a consultant, this isn't applicable to me.

Even if the product, as well with the Advanced Threat Defense costs a lot, it's a long-term investment and will help you with attacks.

However, the first protection should always be knowledge by your users, and second protection should be products, such as the McAfee Web Gateway

The implementation was already on it's way, so no evaluation of other products was done.

Have a look at the Advanced Threat Defense implementation, and implement it with the McAfee Web Gateway. This is a more advanced filtering of files which could inflict damage upon your company or end users.

We use this solution for the user security side of things.

The most valuable feature is the ease in the configuration for security roles.

We need a better customer experience and more flexibility in the product. I would like to put in more roles for the users.

The solution is stable but it needs more. It is rigid.

Another person is responsible for dealing with technical support, so I do not have experience with them.

We did have an older product but this one had more features so we made the change.

This initial setup for this solution was straightforward.

I would rate this solution a seven out of ten.

I primarily use the solution on my system to protect me from getting any malware. It serves security purposes, for the most part.

The solution does a very good job of protecting my devices from malware.

The solution is quite stable.

The solution is not too expensive. It's affordable.

The initial setup is pretty straightforward.

I'm not an IT person, and therefore can't speak to if there are any missing features. For me, it works quite well and I have no complaints.

The solution could always use more security features. If it was more secure, it would be an even stronger product.

I've been using the solution for the past two or three years.

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

I'm not sure if it can scale. I simply enter the key I purchase onto my device in order to protect it.

I only use it myself on my device. There aren't any other users on the license.

I've never dealt with technical support in the past. I can't speak to how knowledgeable or responsive they are. I've never really had issues with the solution.

The solution begins to install automatically when you enter the license key into the website. It's not a difficult process. 

The solution isn't expensive. It's very reasonably priced. I pay a licensing fee in order to use the product.

I'm just a customer and an end-user. I don't have a business relationship with McAfee.

I would recommend the solution to others. It works well for me and it is affordable.

In general, I would rate the solution at a nine out of ten.

This product has built-in AV & malware inspection. Full granular policy customization capability. SaaS and integration with ePO completes a full security solution (HIPS/IPS/IDS/SWG/AV).

Less complex policy to administer, complete visibility with a single pane of glass when integrated with ePO.

Add McAfee Client Proxy agents for mobiles to Web SaaS instead of the consumer based mobile security platform. Adding CASB feature would get McAfee ahead.