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reviewer1687521 - PeerSpot reviewer
Senior Infrastructure Security Engineer at a tech services company with 51-200 employees
Real User
It gives you a holistic view of everything happening in your organization
Pros and Cons
  • "It is easy to set up. Based on the number of devices you would like to set up, you can use scripts, Group Policy, etc. It takes five minutes to set up."
  • "I would like to be able to do remediation from the platform because it is just a scanner right now. If you onboard a device, it shows you what is happening, but you can't use it to fix things. You need to go into the system to fix it instead."

What is our primary use case?

Our use case is endpoint detection and response (EDR). 

You can integrate Microsoft Defender with other solutions. 

How has it helped my organization?

It gives you a holistic view of everything happening in your organization.

You can use it to do a lot of monitoring.

What is most valuable?

The most valuable features are ETL, lab, and monitoring.

What needs improvement?

I would like to be able to do remediation from the platform because it is just a scanner right now. If you onboard a device, it shows you what is happening, but you can't use it to fix things. You need to go into the system to fix it instead.

Buyer's Guide
Microsoft Defender for Identity
November 2024
Learn what your peers think about Microsoft Defender for Identity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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For how long have I used the solution?

I have been using it for three years.

What do I think about the stability of the solution?

It is quite stable. There are incidents from time to time, which can affect any platform. This affects in different regions or locations within Canada or even Africa. Sometimes users complain and we get a service request that we check to determine if there is an incident. 

How are customer service and support?

When there are issues, sometimes the issue is clear by itself, and other times, I contact Microsoft technical support. Most times, the technical support provides a workaround. My experience with their technical support has been excellent.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We also use Kaspersky and other solutions, but all these solutions integrate with Azure, Microsoft Defender, or Microsoft 365. They don't really work on their own.

How was the initial setup?

It is easy to set up. Based on the number of devices you would like to set up, you can use scripts, Group Policy, etc.

It takes five minutes to set up.

What's my experience with pricing, setup cost, and licensing?

You won't be able to change your tenants from where you deploy them. For example, if you select Canada, they will charge you based on Canadian pricing. If you are also in London, when you deploy in Canada, the pound is higher than Canadian dollars, but your platform resources are billable in Canadian dollars. Using your pounds to pay for any of these things will be cheaper. Or, if you deploy in London, they will charge you based on your local currency.

The package has a lot of features. We just want email and calendar only. This is the standard plan. However, if you want something which extends the product's features, you can get Microsoft business.

What other advice do I have?

I would rate the solution as nine out of 10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Microsoft Defender for Identity Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2024
Buyer's Guide
Download our free Microsoft Defender for Identity Report and get advice and tips from experienced pros sharing their opinions.