We primarily use the solution as a self-check-in tool for customers for a number of hotels.
Business Transformation and Automation Manager at a tech services company with 201-500 employees
Excellent ability to incorporate the customers, very stable, and offers good scalability
Pros and Cons
- "I'd rate the solution as highly stable."
- "The pricing is a bit expensive."
What is our primary use case?
What is most valuable?
The ability to incorporate the customers is the solution's most valuable aspect.
What needs improvement?
The pricing and support have room for improvement. The pricing is too high currently. We are thinking about the pricing from the end customer's perspective.
For how long have I used the solution?
I've been using the solution for around three years.
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What do I think about the stability of the solution?
I'd rate the solution as highly stable.
What do I think about the scalability of the solution?
The solution offers good scalability capabilities. There are tens of thousands of end-users on the solution currently.
How are customer service and support?
I've never been directly in touch with Microsoft's technical support team. My team has been, however, and I'd say, according to them, they are quite responsive.
Which solution did I use previously and why did I switch?
We did previously use a different solution. We switched because of the lack of quality within the other solution. The way Microsoft adapted to the corporate customers, offered stability and scalability, and also the quality of support were some of the reasons we switched.
How was the initial setup?
The initial setup is not straightforward. It's complex. Typically, deployment takes one year.
What about the implementation team?
I handled the implementation myself with the assistance of my team.
What's my experience with pricing, setup cost, and licensing?
The pricing is a bit expensive.
Which other solutions did I evaluate?
We did evaluate other options. We looked at both Java and PHP.
What other advice do I have?
We are official partners and we are sellers for UiPath. For Microsoft, however, we're just customers.
I'm not sure which version of the solution we're currently using.
I'd advise others to find a solution that is suitable to the customer's needs and to examine the customer's business case before deploying anything. In our case, this solution was something that is a bit more expensive. However, it's of the highest caliber and it's stable. In this scenario, it made sense for us to choose Microsoft.
I'd recommend the solution to others serving a similar type of customer.
I'd rate the solution eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
R&D Supervisor at Ofissoft
Easy to set up and the community chat provides good technical support
Pros and Cons
- "The most valuable features are the Domain Controller and the WBFS Manager."
- "Better integration with other tools to make the operation faster would be an improvement."
What is our primary use case?
I use this solution for infrastructure work and Business Intelligence.
What is most valuable?
The most valuable features are the Domain Controller and the WBFS Manager.
The integration services allow us to connect to resources like Oracle.
What needs improvement?
There are certain tools, such as Oracle, that this solution does not integrate well with. The performance is slow and the connection takes a long time. Better integration with other tools to make the operation faster would be an improvement.
For how long have I used the solution?
I have been using the Microsoft .NET Framework for one year.
What do I think about the stability of the solution?
There were problems with the older versions of this solution. The newest version is stable, but sometimes you have multiple versions installed and you have to switch between them. You don't always know if you're compiling with the most recent version.
What do I think about the scalability of the solution?
I am the only one who is working with this solution in my company.
How are customer service and technical support?
I always use the community chat and my experience with it is very good.
How was the initial setup?
The initial setup is easy. Finding services is easy on the service tab. You can install the features that you want to use. It is better than using the Control Panel to add features, which was the old way to do it.
What other advice do I have?
This is a solution that I recommend, but the best versions to have are 3.5 and 4.
I would rate this solution an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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