What is our primary use case?
We're doing our IP assigning through all the IP ranges on our segment, through MikroTik.
What is most valuable?
The solution works very well for us.
The performance has been good and it's been stable for now.
To some degree, the solution can scale.
The initial setup was straightforward.
What needs improvement?
The security will always be a priority for our network infrastructure. Right now, we're not using VLAN and we want to use VLAN, so it's more of a physical LAN network and we want to move towards VLAN and have a layer three VLAN network systems and use proper switches to give us the security that we need. And also, obviously, we want to open our network in a more centralized way. We hope the solution will be able to help with this in the future.
The solution does not yet offer a SaaS version.
Technical support could be better.
For how long have I used the solution?
We've used the solution for a while. We've likely used it for seven years or so.
What do I think about the stability of the solution?
The solution is stable. It offers good performance. There are no bugs or glitches. it doesn't crash or freeze. It's reliable for us overall.
What do I think about the scalability of the solution?
Obviously, it has to be scalable to some degree, however, there's going to be a ceiling as, in a place where most of the employees are now working from home, or the hybrid environment that we're supplying, it should be more scalable to some degree. In terms of what we need and what we see, if we can purchase this as a platform as a service going forward, it would be great as it would allow us to scale to those off-site.
We have just over 200 staff on the solution currently. I'm not sure if we have a plan to increase usage in the future.
How are customer service and support?
Technical support needs to be faster and more and more knowledgeable. Overall, they just need to be a bit better.
Which solution did I use previously and why did I switch?
We also deal with NETGEAR. I've also used Lynksys in the past.
How was the initial setup?
The initial setup is pretty straightforward. It's not overly complex. I cannot recall, however, how long it took to implement.
We have about five people on staff that can handle any maintenance that may be required.
What about the implementation team?
We handled the implementation with the help of some third parties. We used some internet service providers, for example.
What's my experience with pricing, setup cost, and licensing?
When we got the product, we didn't have any subscription except for a firewall, which we paid three years in advance. In terms of the MikroTik itself, however, there aren't any subscriptions that we have to pay. We paid for these outright.
Which other solutions did I evaluate?
I've been quite happy with this solution and therefore have not looked into other options.
What other advice do I have?
We are basically an end-user of the solution.
I'd cautiously recommend the solution to others. It's not intelligent, however, it does work. I'd rate it at a seven out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.