NetApp AltaVault Reviews

• On-prem
• Fast recovery
• Moving away from tape and archiving to the cloud

We're still into the development, bringing it into production, but we had issues with performance so we're not fully in production yet. The jobs we have baseline into the AltaVault, it seems to be able to recover faster than the previous solution.

We would like

• reliable monitoring
• to be able to offload into glacier naturally, through policy
• to unlock the file system restriction between the on-prem cache and the logical space.

We've had a lot of issues, crashed the service console a lot, service crashes. One of the motherboards died because it hit a bug. They shipped all the AltaVaults with the same OS that had the same bug condition. We've upgraded now, we hit all their bugs with AD authentication, all the issues, so we're trying to solve those right now.

We haven't gotten to the point that we need to scale it yet.

We're still working with a PS engineer. Tech support, when we raised some of the issues we had, has been 50-50. Sometimes there seem to be conflicting answers, then it gets escalated. Then we get the actual solution to the problem.

We use AltaVault for cloud-based back up. We have connected it to a public cloud service.

I gave it a seven out of 10 because right now we're just performing at an average, it's not blowing away.

If I were to advise a colleague at another company who is researching this or a similar solution, I would say make sure you get a good PS engineer involved. It needs maturity. I'd wait another year to see where the OS is.

I don't actually use the solution. I plan the infrastructure so I couldn't comment on the actual use. That would require a support team to do that.

It allows us more flexibility with our backups.

Well, again, I don't know too much about what's coming up, so I couldn't really comment on that, either.

It's a strong, stable product.

Highly scalable as well. We're very flexible in how we use the product.

Again, I couldn't speak to that myself. It would have to be a technical person that would do that.

We use NetApp as a partner and consulted with their SEs and their pre-sales team to determine what would be the best solution for our organization.

For us, when selecting a vendor, what's important is the value-add they bring to the business. So not only that they're trying to sell us a product, but they're aware of what our business does and they come to us with solutions that actually are applicable to our business. That's a really important feature.

I wasn't involved in it.

Leverage the SE and the technical expertise within NetApp. They offer really great services, and they'll provide you with an honest approach to how to address your business problems.