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it_user365925 - PeerSpot reviewer
Technical and Functional Analyst at a financial services firm with 1,001-5,000 employees
Real User
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With this solution, I don't have to use our production services for implementing other software uses. Other solutions have more functionalities and better licensing policies.

What is most valuable?

This is an important product in both the production and test environments.

How has it helped my organization?

With this solution, you don't have to use your production services for implementing other software uses. It saves us time, effort, manpower, and cost, in particular.

What needs improvement?

Other solutions have more functionalities.

What do I think about the scalability of the solution?

It could needs to be a lot more scalable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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PeerSpot user
Architect at a tech services company with 10,001+ employees
Real User
HP SV provides ease of use for multiple roles in IT and integrates to HP's suite of QA solutions.

HP Service Virtualization (SV) is industry leading with the backing of the world class organization HP behind it.

HP originally went to market with ITKO as their original and only reseller.  During those several years they made their intent clear to ITKO that they would either acquire the company and/or engineer their own product.  CA acquired ITKO so HP then developed their own product specifically addressing the weaknesses of the ITKO - now CA Lisa product(s).

In this context HP was not late to market but perhaps second to market.  This approach provided them an excellent approach to market analysis as well as product positioning, feature/functionality.

HP SV is a fraction of the initial cost vs CA Lisa and a fraction of the overall cost of ownership. 

It is the industry leader because of its ease of use and multiple roles that it can be used for in an IT organization.  CA's product is also good but requires heavy engineering skills to utilize.

Lastly, as a component of the entire Quality Assurance suite of products and solutions, HP SV integrates with the HP portfolio of testing tools.  This integration should be the value that drives any customer/company decision.  QA tools/products/solutions should be puzzle pieces that fit in with their suite of solutions addressing the SDLC (Software Development Life Cycle). 

Disclosure: My company has a business relationship with this vendor other than being a customer: My company is a HP partner
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January 2025
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JS
Founder and Managing Partner at Better Now
Real User
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Simple to set up, stable, and works well for SAP virtualization
Pros and Cons
  • "The most valuable feature is SAP virtualization."
  • "The integration with other solutions, such as ALM and Jira, should be improved."

What is our primary use case?

We are a solution reseller and Micro Focus Service Virtualization is one of the products that we provide to our customers.

There are many use cases and we have done a lot of work with this product, but one of the popular ones is company credit card virtualization.

What is most valuable?

The most valuable feature is SAP virtualization.

What needs improvement?

The integration with other solutions, such as ALM and Jira, should be improved.

For how long have I used the solution?

Micro Focus Service Virtualization

What do I think about the stability of the solution?

Stability-wise, this product is very good.

How was the initial setup?

The initial setup is simple.

What other advice do I have?

The purpose for this tool is very obvious and Micro Focus covers it very well.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user469167 - PeerSpot reviewer
Solution Architect at a tech company with 501-1,000 employees
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Customers can create their own virtualized web services and not need to go to that outside vendor. The UI needs to be a little more flexible from the customer standpoint.

Valuable Features

Service Virtualization is key. If a customer of ours is using applications that uses web services, we don't want to have them shell out a lot of extra money for pay-as-you go web services, or try to struggle with web services that aren't always available. That's where Service Virtualization comes in. They can create their own virtualized web services and not need to go to that outside vendor.

Room for Improvement

I think the biggest issues that I've seen, and this is a personal view of mine, is that most of the HPE products have a common look and feel to them. I'd really like to see it be a little more customizable to a use and user standpoint. For example. I happen to be colors blind, so I'd like to see more vivid colors on the UI, and things like that. It would make it a little more flexible from the customer standpoint.

Use of Solution

I was formally an HP employee, so I've used the HP products in the past. I also was a former Mercury Interactive employee who was acquired by HP.

Scalability Issues

It's been extremely scalable as far as the testing that we've done with our customers. They've all been really satisfied with the scalability of the HPE products.

Customer Service and Technical Support

I haven't used Service Virtualization in the last two or three months but prior to that I was involved with R&D as well, and they were extremely helpful.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
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it_user507303 - PeerSpot reviewer
System Engineer at a tech services company with 501-1,000 employees
Consultant
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It reduces risk and results in faster release cycles through earlier functional and load testing.

Valuable Features

  • Mock virtualization: I don't need to wait for the entire application to be developed before I can begin testing integrations and possibly new features. That makes my development more agile and safe, in addition to speeding up my functional and load tests.
  • Reduced risk and faster release cycles through earlier functional and load testing

Improvements to My Organization

  • It helps my developers share services and access them, and eliminates the need to create and maintain stubs
  • It reduces redundant work (doing the same work twice only for testing).
  • My developer team is more agile right now.

Room for Improvement

  • The developers area
  • Performance testers

Use of Solution

I have used it for more than five years.

Deployment Issues

I have not encountered any deployment, stability or scalability issues.

Customer Service and Technical Support

Technical support is 9/10. They provide great service.

Initial Setup

It's easy to install and easy to use.

Implementation Team

Implementation was a great experience.

ROI

Low TCO

Other Solutions Considered

I had a trial of CA SV, but HPE is more intuitive and easy to use.

Other Advice

HPE SV helped me and my ALM team minimize workforce, reduce costs, and transition from hardware to virtualization; my software is more secure preproduction. That's fundamental for any company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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it_user507303 - PeerSpot reviewer
it_user507303System Engineer at a tech services company with 501-1,000 employees
Consultant
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HPE Service Virtualization

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it_user567618 - PeerSpot reviewer
Service Manager at a financial services firm with 5,001-10,000 employees
Real User
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Easy to set up and use. Reduces hardware costs.

What is most valuable?

It is quite quit easy to set up and use.

How has it helped my organization?

The solution saved quite a bit of the cost of the hardware. The cost has really gone down.

What needs improvement?

So far it's okay. I would like them to reduce the cost of the licenses.

What do I think about the stability of the solution?

The stability is good. I would say it's okay.

What do I think about the scalability of the solution?

The scalability is quite good.

How are customer service and technical support?

We used technical support once in a while. The support is fantastic. Their response, expertise, and knowledge is quite good.

Which solution did I use previously and why did I switch?

We were using IBM virtualization and Microsoft. We looked at quite a number of solutions and we ended up with the HPE product. Before we chose HPE, we had to do a proof of concept, and we liked what we saw.

How was the initial setup?

I wasn’t involved in the setup, but I heard from my colleagues who said the first setup was a bit challenging. However, with support from the HPE team, it was good. We were able to sort out the issues that came up.

What other advice do I have?

What we looked for to select a solution was ease of use, scalability, cost, and professionalism in terms of the people who do the implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Download our free OpenText Service Virtualization Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2025
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Service Virtualization
Buyer's Guide
Download our free OpenText Service Virtualization Report and get advice and tips from experienced pros sharing their opinions.
Buyer's Guide
OpenText Service Virtualization
January 2025
DOWNLOAD NOW
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