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it_user506871 - PeerSpot reviewer
Senior Associate Technology at a media company with 5,001-10,000 employees
Vendor
It can keep virtual services in a learn or a simulate mode. You can view the requests learned and change simulated data.

What is most valuable?

  • HPE Service Virtualization Designer
  • Virtual services learning and recording data: We can keep virtual services in learn mode, simulate mode, etc., which is very good and everything is automatic. One can view the requests learned and change simulated data.
  • HPE Service Virtualization portal: There’s a similar feature in portal where we can park services in different modes.
  • Deploy and undeploy with a single click is an awesome feature.

How has it helped my organization?

Performance testing and infrastructure costs were reduced because of virtual services.

Dependency on other teams was reduced, where we are expecting live services from them and they are not available. We can create virtual services in a few minutes with a few clicks using mocked data. This is awesome.

What needs improvement?

There were minor version compatibility issues between HPSV project files while importing to the workspace, but these have already been addressed in recent versions. And same with stability.

For how long have I used the solution?

I used it for 1.3 years.

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What do I think about the stability of the solution?

Sometimes it stops working after switching remote and local servers.

How was the initial setup?

Initial setup was simple and straightforward.

What's my experience with pricing, setup cost, and licensing?

When you are living with a lot of web services, it's worth having this product.

Which other solutions did I evaluate?

We moved recently from HPE Service Virtualization to Parasoft.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user468321 - PeerSpot reviewer
Chief Technology Officer (CTO) at a tech company with 501-1,000 employees
Vendor
Being able to look at my entire infrastructure from a hardware standpoint is valuable.

Valuable Features

  • Being able to look at my entire infrastructure from a hardware standpoint, load on top of it, and virtualize the entire infrastructure.
  • Manage it with a single pane of glass.

Improvements to My Organization

The concept's almost identical on that topic with respect to the old methodologies or legacy practices. You go in and actually install bare metal machines, put a virtualization engine on top of it, and try to do a P2V move. Where today with the new infrastructure, with basically the new HPE 380 or the similar models of HPE solutions, we're able to virtualize a customer's environments in minutes, not hours and days. That's been able to reduce our services cost and improve our customer retention, as well as the customer end-user experience. We've been able to take their environment and bring it online, and then virtualize the environment very fast.

Room for Improvement

Pricing is always a concern for our clients, so my guess is if anything can be beat it's price. It's knocking the price down to compete with the white-box vendors out there. If we were able to compete in any other area it would to compete in that space.

Stability Issues

With the new models of HPE 380 and similar models that HP's released, firmware upgrades, software upgrades on side the end-user experience with the virtualization engines has become a lot easier. The amount of time and effort for engineers to actually go and deploy those new drivers' software and firmware have been reduced from days/weeks to hours, making it far easier for any end-user to actually go and deploy a firmware update on their hardware infrastructure, without having to do an enormous amount of mitigating testing.

Scalability Issues

I don't have any problems with it. From a bare metal standpoint, we used to simply just throw in another pizza box. I know the HPE 380 is able to scale out our solutions fast and easy.

Customer Service and Technical Support

I have seen level 1 support has been decent over the last year. I'd rate them 3/5, but as you work your way up into the higher level support environment you can see that the technologists have been in the industry for a while and they've been able to resolve the problems faster, so when we get to the level 2s and the level 3 technologists, the problems really get mitigated quickly, and customer satisfaction is positive. So I'll rate them at a 4.5/5.

Initial Setup

Straightforward for the most part. There are limitations. For example in the virtualization engine of the J80, the Instant On, which is a OneView Instant On product line. It does work great, as long as you have your infrastructure. Our clients give us all the necessary requirements, such as the AD and IP address, the DNS, the subnets and stuff. As long as all that works seamlessly, then we can usually bind that HP 380, the Instant On into the infrastructure seamlessly. Does it always work smooth? No. But that's not necessarily HP's fault, it's because the infrastructure doesn't always lend itself to easy integration.

Other Advice

As HPE is making lead way with the HPE 380, coming up with a single pane of glass to automate VMware. Today the back hall is VMware seeing over virtualization. I have to say I am immensely interested in watching how Docker and HPE's adoption of Docker disrupts the virtualization environment, and I'll be honest with you, I cannot wait until they come out with a single pane of glass that allows me to deploy virtual machines using Docker.

That's really going to be a game changer in the industry and reduce our costs, because it's going to give more competition to one of the largest leading virtualization engines on the planet, VMware. It's a good product now. If they don't keep moving forward with it, ingesting like Docker like I mentioned. If they don't keep looking forward to that, then it's going to quickly wane. And over the next 2 years, I see that thing coming to a head that it needs to incorporate Docker into its solution of the product. Without that being incorporated, it's going to lose its cutting edge and the competition is going to come right in behind it.

High level it. You wanna choose a hardware? Choose the hardware from a virtualization engine standpoint that has proven to be number one in the world, you want to choose a server that actually stands the test of time. What I mean by that statement is, we choose HPE servers because they're rock solid. We never have failures with them. But when we do have a problem, which is rare, case in point we had a firmware issue on a driver that HPE took on, went right up to level 3, and the engineering time was able to remediate our business impact within 24 hours. Able to give us a driver permanent fix in two weeks time. There's not a lot of vendors that are willing to go above and beyond like that. So I will say that I'm very pleased with our choice of the hardware.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a partner and reseller.
PeerSpot user
Buyer's Guide
OpenText Service Virtualization
December 2024
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Founder and Managing Partner at Better Now
Real User
Leaderboard
Simple to set up, stable, and works well for SAP virtualization
Pros and Cons
  • "The most valuable feature is SAP virtualization."
  • "The integration with other solutions, such as ALM and Jira, should be improved."

What is our primary use case?

We are a solution reseller and Micro Focus Service Virtualization is one of the products that we provide to our customers.

There are many use cases and we have done a lot of work with this product, but one of the popular ones is company credit card virtualization.

What is most valuable?

The most valuable feature is SAP virtualization.

What needs improvement?

The integration with other solutions, such as ALM and Jira, should be improved.

For how long have I used the solution?

Micro Focus Service Virtualization

What do I think about the stability of the solution?

Stability-wise, this product is very good.

How was the initial setup?

The initial setup is simple.

What other advice do I have?

The purpose for this tool is very obvious and Micro Focus covers it very well.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user469167 - PeerSpot reviewer
Solution Architect at a tech company with 501-1,000 employees
Vendor
Customers can create their own virtualized web services and not need to go to that outside vendor. The UI needs to be a little more flexible from the customer standpoint.

Valuable Features

Service Virtualization is key. If a customer of ours is using applications that uses web services, we don't want to have them shell out a lot of extra money for pay-as-you go web services, or try to struggle with web services that aren't always available. That's where Service Virtualization comes in. They can create their own virtualized web services and not need to go to that outside vendor.

Room for Improvement

I think the biggest issues that I've seen, and this is a personal view of mine, is that most of the HPE products have a common look and feel to them. I'd really like to see it be a little more customizable to a use and user standpoint. For example. I happen to be colors blind, so I'd like to see more vivid colors on the UI, and things like that. It would make it a little more flexible from the customer standpoint.

Use of Solution

I was formally an HP employee, so I've used the HP products in the past. I also was a former Mercury Interactive employee who was acquired by HP.

Scalability Issues

It's been extremely scalable as far as the testing that we've done with our customers. They've all been really satisfied with the scalability of the HPE products.

Customer Service and Technical Support

I haven't used Service Virtualization in the last two or three months but prior to that I was involved with R&D as well, and they were extremely helpful.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're partners.
PeerSpot user
it_user567618 - PeerSpot reviewer
Service Manager at a financial services firm with 5,001-10,000 employees
Real User
Easy to set up and use. Reduces hardware costs.

What is most valuable?

It is quite quit easy to set up and use.

How has it helped my organization?

The solution saved quite a bit of the cost of the hardware. The cost has really gone down.

What needs improvement?

So far it's okay. I would like them to reduce the cost of the licenses.

What do I think about the stability of the solution?

The stability is good. I would say it's okay.

What do I think about the scalability of the solution?

The scalability is quite good.

How are customer service and technical support?

We used technical support once in a while. The support is fantastic. Their response, expertise, and knowledge is quite good.

Which solution did I use previously and why did I switch?

We were using IBM virtualization and Microsoft. We looked at quite a number of solutions and we ended up with the HPE product. Before we chose HPE, we had to do a proof of concept, and we liked what we saw.

How was the initial setup?

I wasn’t involved in the setup, but I heard from my colleagues who said the first setup was a bit challenging. However, with support from the HPE team, it was good. We were able to sort out the issues that came up.

What other advice do I have?

What we looked for to select a solution was ease of use, scalability, cost, and professionalism in terms of the people who do the implementation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user507303 - PeerSpot reviewer
System Engineer at a tech services company with 501-1,000 employees
Consultant
It reduces risk and results in faster release cycles through earlier functional and load testing.

Valuable Features

  • Mock virtualization: I don't need to wait for the entire application to be developed before I can begin testing integrations and possibly new features. That makes my development more agile and safe, in addition to speeding up my functional and load tests.
  • Reduced risk and faster release cycles through earlier functional and load testing

Improvements to My Organization

  • It helps my developers share services and access them, and eliminates the need to create and maintain stubs
  • It reduces redundant work (doing the same work twice only for testing).
  • My developer team is more agile right now.

Room for Improvement

  • The developers area
  • Performance testers

Use of Solution

I have used it for more than five years.

Deployment Issues

I have not encountered any deployment, stability or scalability issues.

Customer Service and Technical Support

Technical support is 9/10. They provide great service.

Initial Setup

It's easy to install and easy to use.

Implementation Team

Implementation was a great experience.

ROI

Low TCO

Other Solutions Considered

I had a trial of CA SV, but HPE is more intuitive and easy to use.

Other Advice

HPE SV helped me and my ALM team minimize workforce, reduce costs, and transition from hardware to virtualization; my software is more secure preproduction. That's fundamental for any company.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user507303 - PeerSpot reviewer
it_user507303System Engineer at a tech services company with 501-1,000 employees
Consultant

HPE Service Virtualization

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Buyer's Guide
Download our free OpenText Service Virtualization Report and get advice and tips from experienced pros sharing their opinions.