Oracle Exadata Express Cloud Service Reviews, Competitors and Pricing

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President of the Board at a tech services company with 51-200 employees

Oct 3, 2021

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A highly stable and mature solution

Pros and Cons

"In the cloud, Exadata is more scalable. The on-prem version was limited. It wasn't that scalable because it only came in a quarter rack, half rack, and full rack. In the cloud, it scales to what you need."

"Oracle's support could be better."

What is our primary use case?

I work for a company that implements analytics solutions, so I'm not an end-user. I'm a data architect and consultant in that area. Exadata Express Cloud Services is usually used for small to medium-sized enterprises.

What needs improvement?

I would like to see Express add some more of the features from the Enterprise Edition.

For how long have I used the solution?

I've been working with Oracle Exadata for 15 years. When we started using Exadata, it was only available as an on-premises appliance, but they moved this technology to the cloud to make it more flexible.

What do I think about the stability of the solution?

Exadata is a highly stable and mature solution.

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What do I think about the scalability of the solution?

In the cloud, Exadata is more scalable. The on-prem version was limited. It wasn't that scalable because it only came in a quarter rack, half rack, and full rack. In the cloud, it scales to what you need.

How are customer service and support?

Oracle's support could be better. There are a lot of online materials with all the error codes, and lots of information is available on Oracle's knowledge basis. This is great. But if you have a real problem that nobody else had before and need to create a ticket, the support you get could be better.

How was the initial setup?

The cloud version of Exadata is easy to set up.

What's my experience with pricing, setup cost, and licensing?

I think Oracle pricing is usually above average market price.

What other advice do I have?

I rate Exadata Express Cloud Service an eight out of 10.

Which deployment model are you using for this solution?

Public Cloud

Disclosure: My company has a business relationship with this vendor other than being a customer: Implementor