- Software in Silicon
CTO at a tech services company with 51-200 employees
Review about Oracle SuperCluster
What is most valuable?
How has it helped my organization?
One of the clients has many applications with many Oracle standalone databases running on multiple traditional storage/server technologies. Those databases were integrated to fetch business data. Hence, there was database slowness; also, wasting storage and resources on some servers. The customer wanted to consolidate all his applications and databases into a single platform, i.e, Oracle SuperCluster. Upon migrating to OSC M7, the customer achieved significant performance, reduced cost for licensing and used the Exadata and SuperCluster features.
What needs improvement?
- Stability
- Optimization
- Sustainable overall performance
- Storage savings
- Additional M7 (Software in Silicon features)
For how long have I used the solution?
I have used it for one year.
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What was my experience with deployment of the solution?
We encountered deployment issues with some initial configuration settings due to IP conflicts, lack of power capacity and required additional switches.
What do I think about the stability of the solution?
After migrating Oracle ERP and database, there was an issue with the printer drivers, and issues running some Arabic reports. After upgrading the firmware version for printers, and adding a workaround to avoid Arabic login and reports, all went smooth.
What do I think about the scalability of the solution?
We faced issues with ZFS failover, due to misconfiguration. After correcting the settings, ZFS failover worked like expected.
How are customer service and support?
Customer Service:
I am fully satisfied with customer service; can relax for the next five years without any major upgrade to the environment.
Technical Support:There were three vendors involved. Overall, technical support was satisfactory.
Which solution did I use previously and why did I switch?
The client was on traditional storage/server technologies; they switched because they wanted to have a complete Oracle consolidated solution.
How was the initial setup?
Many teams' involvement was required for initial setup. It is a bit complex until the initial configuration and basic installation of the OSC M7 is done.
What about the implementation team?
A vendor team implemented it; it was satisfactory.
What was our ROI?
There has been a significant reduction in the cost of licenses for software/hardware.
What's my experience with pricing, setup cost, and licensing?
Oracle SuperCluster M7 is bit expensive. However, it comes with many sizes, so, a customer can choose the right size required for the business.
What other advice do I have?
- Initial planning, such as network IP assignment (range), mandatory power/cooling/switch availability for a smooth installation
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Service Support Specialist at PRASA
Widely used internal integrated system; very good scalability
Pros and Cons
- "Scalability and technical support."
- "Not a very user friendly solution."
What is our primary use case?
Our HR system uses this solution as do many of our staff. We currently have over 3,000 users within the company and the company has a total of 15,000 employees. We have a vendor that carries out the majority of our maintenance and one or two internal people also involved in maintenance. The solution is used on a daily basis in the company. We're customers of Oracle and I'm a service support specialist.
What is most valuable?
The scalability and the technical support that you get from Oracle are very valuable to us.
What needs improvement?
The solution is not very user friendly and that could be improved.
For how long have I used the solution?
I've been using this solution for five years.
What do I think about the stability of the solution?
In terms of stability, the hardware of the solution is stable but on the software level we've had some problems. They deal with any issues very quickly.
How was the initial setup?
The initial setup was quite complex and we used a system integrator to implement. I believe deployment took about three months. We've been using the solution for about five years and we're now planning a hardware update.
What's my experience with pricing, setup cost, and licensing?
We pay an annual licensing fee but that's not my department.
What other advice do I have?
It's important to realize that this is a big system for enterprise companies and not suitable for small business.
I would rate this product an eight out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Oracle SuperCluster
October 2024
Learn what your peers think about Oracle SuperCluster. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
814,649 professionals have used our research since 2012.
Consultant at a manufacturing company with 1,001-5,000 employees
Great performance and Technical support but cannot integrate with the newest version
Pros and Cons
- "The performance is significantly improved, and the administration is easy because it is a single platform end-to-end."
- "If they had an application that centralized the administration, not about the monitoring, but for the configuration, it would be better."
How has it helped my organization?
Regarding the performance between our old system and the new system, previously we were running the system with IBM, the quarterbacking was running in IBM, then we moved to the Oracle SuperCluster.
The quarterbacking is from Oracle, the hardware and the database is also running on Oracle.
We have seen that there is an improvement in performance. For example, end of the year in IBM, we were running almost twelve and a half hours, but when we moved to Oracle SuperCluster, after the first year it was running for only four hours. It went from twelve and a half hours to four hours.
The performance is significantly improved, and the administration is easy because it is a single platform end-to-end.
What is most valuable?
The features of Oracle SuperCluster are more common based. If you want to make any additional configuration or changes to the virtualization layer, it is commonly based.
What needs improvement?
We are not able to upgrade our SuperClass to the latest version, because this solution is more compatible with Oracle. We are not able to run any .NET-based applications and they cannot install Windows.
The Oracle SuperCluster is specific to Oracle products. They can set up a convergence infrastructure so that you can run both applications, such as Java, non-Java, .NET, and Windows.
The features are limited and we are not able to upgrade this solution. We are not able to integrate our current version with the new, upgraded version.
If they had an application that centralized the administration, not about the monitoring, but for the configuration, it would be better.
We have heard that after the M8 was introduced a couple of years ago, there will be no production.
For how long have I used the solution?
I have been using this solution for four years.
What do I think about the stability of the solution?
This solution is stable.
What do I think about the scalability of the solution?
This solution is scalable and performs well.
We can expand to our requirements because the storage can be expanded and also the computer with us can be expanded. It depends upon the free space available on the rack.
We can expand the rack to superclass a rack and populate what the requirements are regarding the compute, the storage, and we can connect between the two racks using the InfiniBand switches.
How are customer service and technical support?
The technical support is the best with any hardware issues.
Which solution did I use previously and why did I switch?
Previously we used X-Beta. Oracle created a specific product database and not the applications. As Oracle SuperCluster, we can run applications and databases in a single infrastructure.
How was the initial setup?
The deployment model was on-premises.
What other advice do I have?
I would rate this solution a seven out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Enterprise Server & Storage/Backup Engineer at a financial services firm with 5,001-10,000 employees
The Exadata Storage appliance, optimized for database queries, is key for us
Pros and Cons
- "A valuable feature is the Exadata Storage appliance, optimized for database queries."
- "I would like to see control domain and zone management via a management console, similar to that of OVM."
What is our primary use case?
Our primary use case is as a converged infrastructure for the core database.
How has it helped my organization?
It has encouraged a simple and systematic capacity upgrade.
What is most valuable?
A valuable feature is the Exadata Storage appliance, optimized for database queries.
What needs improvement?
I would like to see control domain and zone management via a management console, similar to that of OVM.
For how long have I used the solution?
Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a government with 501-1,000 employees
Can be fast but we're not getting reliability or stability
Pros and Cons
- "Our primary use case is for E-Business Suite applications the applications for the government, and most of the applications that use an HCM."
- "It's not working as we expected. We thought it would be fast and reliable but we are not getting the reliability. It's not stable."
What is our primary use case?
Our primary use case is for E-Business Suite applications, the applications for the government, and most of the applications that use an HCM.
What is most valuable?
I wouldn't say there is anything good about it because since it was deployed we have been having issues with the cluster.
It's not working as we expected. We thought it would be fast and reliable but we are not getting the reliability. It's not stable. It could be an issue with the network or configuration.
For how long have I used the solution?
I have been using SuperCluster for just over a year.
What do I think about the scalability of the solution?
It's partially scalable. We have less than 20 users using this solution.
How are customer service and technical support?
Their support is 50/50. Neither good nor bad.
Which solution did I use previously and why did I switch?
We previously used IBM. We decided to switch because of our implementers.
How was the initial setup?
The setup was complex.
We've also changed the network to Cisco. Maybe it's a problem with the compatibility.
It took around six months to set up.
What about the implementation team?
We used a consultant for the deployment. All of the maintenance is done by Oracle.
What's my experience with pricing, setup cost, and licensing?
It is very expensive.
What other advice do I have?
My advice to someone considering this solution is to do your homework before switching to this solution. Look at what the solution offers, look at the licensing because we might think that doing the Oracle SuperCluster would actually reduce the licensing. It is not like that.
The staff should also know what kind of issues to expect so as to be able to actually work with them to be able to work with the SuperCluster. The staff should be trained to identify issues.
I would rate SuperCluster a six out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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