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Sales Manager at peri tech
Reseller
Top 20
An easy-to-use solution for monitoring
Pros and Cons
  • "The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background."
  • "PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds."

What is our primary use case?

We use the solution for monitoring. 

What is most valuable?

The product is easy to use and you don't need to have any training. You can use it even if you don't have an IT background. 

What needs improvement?

PRTG Enterprise Monitor should include more functionalities and features that are similar to SolarWinds. 

For how long have I used the solution?

I have been working with the solution for three to four years. 

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What do I think about the stability of the solution?

The tool is stable. 

What do I think about the scalability of the solution?

PRTG Enterprise Monitor is scalable. 

How are customer service and support?

The solution's technical support is fast but our customers don't need support since they use only basic features and functionalities. 

How was the initial setup?

PRTG Enterprise Monitor's installation is easy and gets completed in 10-15 minutes. 

What's my experience with pricing, setup cost, and licensing?

PRTG Enterprise Monitor's pricing is reasonable. 

What other advice do I have?

I would rate PRTG Enterprise Monitor an eight out of ten. I recommend it to small, medium, and enterprise customers. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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