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PeerSpot user
Managing Director at a tech services company with 1-10 employees
Real User
Reducing Price and Content Scraping and at the same time freeing server resources and offering a better user experience

What is our primary use case?

Reducing Price and Content Scraping and at the same time freeing server resources and offering a better user experience

How has it helped my organization?

The ShieldSquare bot mitigation solution helps us to avert product and price scraping attempts by malicious bots. They not only help us in eliminate the bot attacks, but they also provide us with comprehensive reports on bots intent and their activity on our site. ShieldSquare ensured that genuine users are not affected in the complete process.

What is most valuable?

We were confronting bots that were illegally scraping price and product listing on our website. We were finding it difficult to filter and eliminate the highly sophisticated bots because of their continually changing approaches. After evaluating several solutions, we decided to deploy ShieldSquare’s non-intrusive API based bot mitigation solution. ShieldSquare helped us in averting the scraping attempts by bad bots and provided us with the detailed analytics of bot traffic on our site.

What needs improvement?

There is very little to improve as the package is complete as in it does everything required of it. Only improvements could be made with the reporting down to a page level.

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For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and support?

All good.

Which solution did I use previously and why did I switch?

We used our own internal system which could not cope with the volume of bots hitting our site.

How was the initial setup?

Simple.

What about the implementation team?

In-house.

What's my experience with pricing, setup cost, and licensing?

Set up was a breeze, cost is superb.

Which other solutions did I evaluate?

No.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user