Radware DDoS Protection Service Reviews

I set this solution up for a company who was using it as their edge security solution. It was used to secure the entire infrastructure for the company and helped to protect against DDoS attacks. It was being used in conjunction with a load balancing solution and an open-source firewall running on CentOS.

I was working with them at the time that this solution was deployed, but I have now moved.

This solution has given us protection against our network being compromised. All of our customers are depending on services that are offered on our network, and DefensePro makes sure that it is protected and customers have access to these services at every point in time.

The most valuable feature is the DDoS protection.

The reporting is very good and provides us with a comprehensive description of where attacks are emanating from. The solution mitigates against these attacks in real-time and you can see where their base path is routing from.

If for any reason, DefensePro goes offline, it doesn't prevent your infrastructure from functioning or your customers from reaching you. Obviously, the protection will not be there, but your customers can still reach the services that you are hosting internally. This is a good feature because otherwise, it would be a single point of failure for your entire infrastructure.

This solution may not cover all of the requirements in situations for which I am unfamiliar, and there is always room for improvement.

We implemented this solution in 2015 and it is still working.

This solution is quite stable. If the device is ever offline then you can still have everybody access the entire infrastructure. This is important in Africa, where power is not always stable. You can just wake up in the morning and discover that the power provider has made a mistake and the entire infrastructure is down. Once the power is restored, this solution boots up and simply begins working again.

Radware DefensePro is highly scalable. You have to imagine the high volume of packet inspection. As you add more links, you want the inspection capability to be able to handle more packets. It is just a matter of buying more licenses that allow you to inspect more packets.

This solution is part of the security wall that is protecting between 600 and 700 users in a call center services environment. Several call centers across the country are relying on DefensePro as part of their edge security.

The technical support is okay. They are very accessible and they have different levels of services, depending on your plan.

We did use another solution prior to this but we were getting a lot of attacks. This meant that we were paying a lot for bandwidth and our customers were complaining that our services were not happening in a timely manner. Based on this, we felt that our solution was insufficient to protect the infrastructure, which is why we switched to Radware.

The initial setup was straightforward. The deployment took about three days and the plan was executed such that there was minimal disruption to the business services.

We had been satisfied with the outcome of the simulation and everything we did before actually migrating to the production environment.

Two staff members, both system administrators, are handling maintenance. The same two people focus primarily on the edge protection devices.

The company had two consultants visit from Radware and assist with the deployment. They were very helpful, supportive, and trained us in such a way that we were confident in handling the solution on our own and no longer needed to depend on them.

All the way from the testing phase to the deployment stage, the Radware consultants were there to support our efforts and everything was successful.

The pricing is based on the amount of network traffic and the number of packets being inspected.

Before choosing Radware DefensePro, we did an extensive evaluation of all of the solutions that were available. This is a fantastic solution and it met all of our requirements at the time, which is why it was chosen.

The reporting provides us with a lot of interesting and rich data. It allows us to have total control over what is being protected.

When I first started using this solution, I wondered why it was that the DDoS protection could not be coupled with other edge protection features that I have on my firewall. I questioned why it was that I couldn't have all of the protection in a single box. However, I now realize why it is, from a strategic perspective, and it just makes more sense to have DDoS in its own box.

The biggest lesson that I have learned from using this solution is that you can't assume that everything is right unless you have insight as to what is currently going on within your infrastructure. You can't just relax and think that everything is okay. It is not a good policy to assume that customers are simply complaining about the services and their experience for the sake of complaining. Rather, consider that something is not right and look into it. This begins with getting the proper solutions in place.

Overall, I'm happy with this solution and what it has offered so far. The suitability of using DefensePro depends on your budget and your requirements. My advice is to make sure that you have your requirements right and then compare against the other products that are out there. I tend to believe that this solution is fit for all institutions and in my opinion, anyone who implements this will not regret it because it will serve them well.

While this solution has worked well, I can't say it is perfect because there might be requirements out there that I am unfamiliar with and are not currently being met.

I would rate this solution an eight out of ten.

Cisco partners with Radware and Radware integrates with Firepower very easily.

The Radware DefensePro module, the virtual module running on Firepower, provides more DDoS protection than, for example, Cloudflare.

There is a long list of all arrays of the DDoS attempt cross-mitigation that it does. ISP just basically does IP-based DDoS or TCB DDoS protections. Radware goes beyond that, into DNS DDoS, content-based DDoS, et cetera, so it has many levels.

With Radware, there's a lot more granular control of what DDoS you're looking at in terms of DDoS visibility and protection. 

It's an on-prem appliance, however, they also have a cloud-based appliance, meaning that copies always are on demand. 

They have a hybrid model approach if a client wants to go that way. 

There's a lot of flexibility, and a lot of different deployment models available whereas Cloudflare, for example, is only in the cloud. 

There are customers who don't want Firepower. Let's say they have Sophos or they have Palo Alto. We're trying to re-position Radware DefensePro as a separate appliance in their environment.

The solution is a little more pricey than other options on the market.

It could be a little bit more user friendly, however, that said, it's pretty decent compared to a lot of other vendors.

I've only been dealing with the solution for 30 days or so. It's quite new still. I haven't spent that much time with it.

I've never seen the solution go down or fail. Its performance seems reliable. I'd say the stability is good as I have never seen any issues with it. It's not buggy or glitchy. It doesn't crash or freeze.

The solution is scalable as far as performance, yes. However, it is not scalable when in a high availability scenario - meaning a lot of my customers have dual data centers. They have dual firewalls. You can configure the product to be high availability as well, however, it requires a customer to have that private link. It is great when you have two high ability firewalls in the same data center, however, then when you have high ability firewalls at different data centers, you can make it work. I have customers who have high ability firewalls, one in each data center, and they have a private, dark fiber link that syncs both firewalls. You can potentially do the same with this solution.

I haven't gotten a chance to work with technical support. I can't speak to their level of knowledge or their responsiveness in terms of dealing with issues.

I also have experience with Cloudflare. It covers the basics, however, it doesn't cover everything. Whereas, the Firepower that has the Radware DefensePro module in it does DDoS attacks, DNS, content, et cetera.

Cloudflare is also in the cloud. It's template-based. It's a standard template-based subscription that you get with their DDoS. The same applies to all of their customers.

The solution is expensive. it is not a cheap option.

The DefensePro is not a cost-effective solution. It's very expensive. I have a lot of schools - K through 12 school districts. They want DDoS protection. When you're comparing it with a cloud service, which is a new emergent thing, a lot of ISPs offer it. However, if customers want to get their own DDoS protection, you have Cloudflare, who I think is Radware's biggest competitor, and they offer everything in the cloud. If you need something on-premises, it's going to be more expensive.

I did a price comparison between Cloudflare and this product, the three gig model, which is the minimum. What we needed was way too expensive, way over the budget for our client.

The initial cost is over $100,000 for one appliance. That said, in year two, you won't have that cost. With Radware, you pay upfront, and it's your own. Cloudflare, their main competition, is on the cloud and is $37,000 a year. The costs never come down. If you have Radware for three-plus years, you'll begin to see your costs come down as you don't have to keep repaying for licensing. 

I haven't spent a good amount of time with the solution or with implementations just yet. From what I have seen, I would rate it eight out of ten. The main downside is that it is expensive.

The product offers network protection from internet attacks. It continuously monitors network traffic. Upon identifying threats, it generates alerts and initiates analysis to mitigate the impact of the excessive traffic.

The tool's machine learning and artificial intelligence help to prevent attacks by analyzing real-time traffic. 

Radware DefenseFlow should add new features and algorithms to make it efficient. 

I have been using the product for three years. 

I rate the product's stability a ten out of ten. 

I rate Radware DefenseFlow's scalability a ten out of ten. My company has ten users who use it weekly. 

We have encountered difficulties in reaching the right people. 

Positive

The tool's deployment timeline depends on customization and can take several weeks. I rate the tool's ease of integrating with existing infrastructure an eight out of ten. 

I rate Radware DefenseFlow's pricing an eight out of ten. 

Radware DefenseFlow had multiple models and solutions. However, it is working hard work to simplify and make the solution a more integrated product. The product helps to keep our services stable even when we are under huge attacks. I rate it an eight out of ten. 

We use the solution for the protection of websites and institutional services. 

The product is very effective and performs well on devices. 

It's got a very intuitive graphical interface, very deep detailed information on attacks, and has the possibility of scheduling updates.  

They need to increase the limit of devices that we can manage (currently it is 100). I manage a huge network and I am forced to use two and this is very uncorfortable. 

In the event of a power failure, it would be nice for the device to turn on again automatically. When managing a very large network it requires to have to contact the offices for a manual restart.

I've used the solution for ten years. 

We've had good impressions of stability.

Sometimes it is useless in the analysis, especially if you specify that the device turns off or restarts by itself. It would take a quick way to bypass the initial analysis process and go directly to sending a new DefensePro.

Positive

We did not use a previous solution.

The initial setup was easy.

The technicians I have contacted over the years for various problems have all been very helpful and qualified.

We did not evaluate other options. 

This is Radware's cloud-based protection solution. We have deployed this for our customers but the cloud is not very popular yet in the Philippines, most customers want to have it on their hardware. If a customer encounters volumetric data this cloud protection service comes into play so that traffic can be routed to the cloud for scanning and mitigation. 

The solution provides good monitoring and a user-friendly dashboard. We have many clients using this solution, including banks. 

Customization could be improved. 

I've been deploying this solution for several years.

The solution is stable. 

The scalability is good.

We have a local engineer in our company who can provide support and, if required, we contact the Radware cloud engineer.

The installation is very straightforward if everything is planned in advance. Because it's on the cloud we need to interface with a Radware cloud engineer to be able to set it up. Depending on the protection needs, deployment generally takes a week or two.

This is a subscription based license that is flexible and can be paid per user or with an annual subscription.

I recommend this as a cloud-based protection solution and rate it nine out of 10. 

This solution is used to to block and mitigate cyber attacks. We have a lot of clients that use this solution including banks, corporates, and governments.

This solution is extremely scalable and has the highest level throughput (100G) which complies with Telco deployment.

The solution is also very secure and reliable and can be integrated with many different platforms. The configurations are very easy when considering the graphical user interface.

I would like to see more graphics within the dashboard. Right now, you are required to buy tools in order to have a graphical representation for your monitoring.

I have been selling this solution for a few years.

This solution is stable.

This solution has an entry level throughput that is extremely scalable. 

The support provided is very knowledgeable. We do not need to use them much since, as a distributor, we are trained and certified on the platform.

The initial setup was straightforward and much easier than the AppWall. You are able to install this solution on-premise in three to five days. There is a baseline that is based on the traffic of your network that can be adjusted and configured to your specific needs.

The whole process can be completed by a single engineer.

The price varies by use case and there are monthly and annual licensing options. If you deploy on-premise, there is an annual license with the amount dependent on the throughput you need and which features you will be using - i.e. IPS, behavioral, etc.

This is a great product for any organization looking to be protected from cyber attacks or hackers.

Our primary use case is to prevent DDos attacks. These block legitimate users from accessing a website. DDoS attacks send more requests than the victim server can handle.

This application provides protection and blocks malicious invasions meant to stop a web site from being functional.

The defense against DDos attacks is the primary use, but the product provides other network security as well.

Converting or offering integration with the cloud solution would improve the product. Maybe a solution that does more to track the behaviors for the site and enhance the intelligence and proactive behavior.

The product is very stable. I don't need to make adjustments and there is no downtime.

The scalability on the cloud is something we do gradually. It is very scalable. We will eventually scale up but it won't be necessary for a few years.

Really, I don't have a need to contact technical support. The support materials are good enough and the product works well.

We were using another solution but it did not specifically do what this product can do. Because of our business and new regulations, we needed to protect traffic differently to be legally compliant.

Setup is very easy. It has a simple interface and it has good resources. It is a simple step-by-step process. It is very fast. We did use two people for the deployment.

It is very easy to deploy and I did it myself.

It is hard to really measure a return on our investment. It keeps us from attacks and that has inherent value.

The product isn't cheap but it is also not expensive. It is affordable. It does the job we need it to do well. We lease on a yearly basis.

We looked very briefly at specifications for other solutions but I was already familiar with what this product could do.

I would rate the solution a nine out of ten. It's easy to deploy and efficient for protecting us from attacks. It is fast for processing positives, even on multiple platforms. You need just a few minutes to set up the standard product and maybe one-hour maximum to do something more complicated. 

There is no latency. After proper setup and testing, we had no intrusions that were not detected.

Data scrubbing and unmatched DDoS protection are valuable features.

It is very stable.

We are not that big, but I know many large scale corporations who deploy Radware DefensePro, such as Bell and Telus.

Technical support is excellent. I have a support technician who I can call 24/7.

We switched due the reliability of this appliance.

We needed support for testing and implementation. They will point you to tutorials and assist you where needed.

It’s not the cheapest, but it’s the best.

We looked at F5 and Arbor Networks.

Let sales engineering guide you through the reasons to use this product. They will be honest if it is the right solution for you.