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it_user217152 - PeerSpot reviewer
Director, identity & Access Managem at a financial services firm with 1,001-5,000 employees
Vendor
Application and appliance stability needs improvement.

What is most valuable?

Random token generation.

How has it helped my organization?

Soft and hard tokens for two factor authentication has been introduced.

What needs improvement?

Application and appliance stability needs improvement.

For how long have I used the solution?

I've used it for three years.

Buyer's Guide
Identity Management (IM)
October 2024
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What do I think about the scalability of the solution?

There were some scalability issues.

How are customer service and support?

Customer Service:

6/10.

Technical Support:

6/10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
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Updated: October 2024
Product Categories
Identity Management (IM)
Buyer's Guide
Download our free Identity Management (IM) Report and find out what your peers are saying about RSA, SailPoint, One Identity, and more!