The solution is mostly used in the banking sector when they want to have penetration testing. They use this tool to check if they are compliant with the policies and procedures of the financial institute. That use case was one I was told to be engaged with and aware I am of that.
CTO at ABM Info. tech
Stable with good security and a straightforward setup process
Pros and Cons
- "I have found the implementation process to be simple and straightforward."
- "The security could be simplified within the product."
What is our primary use case?
How has it helped my organization?
My client found that it improved their organization, which was a financial organization.
What is most valuable?
The stability is good.
I have found the implementation process to be simple and straightforward.
The security they have on offer has been great.
What needs improvement?
The security could be simplified within the product.
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For how long have I used the solution?
I've used the solution for about two years now. It's been a while.
What do I think about the stability of the solution?
The solution is stable and the performance is good. It doesn't crash or freeze. There are no bugs or glitches.
What do I think about the scalability of the solution?
I cannot comment on the scalability of the product.
We only have a few people involved directly with the product who can set it up and let it run.
How are customer service and support?
I haven't had any issues with users and therefore have not needed any backend support. Since I haven't engaged with them, I cannot rate their services or speak to how helpful or responsive they are.
How was the initial setup?
The initial setup is pretty simple. It's straightforward and not overly complex or difficult. An organization should have no issues with the process.
You just need one person on staff to position the product and then one engineer who certifies only the technology to deploy. It doesn't require a lot of people to be involved.
What's my experience with pricing, setup cost, and licensing?
You do need to pay for a license in order to use the product.
What other advice do I have?
I'd rate the solution at an eight out of ten.
I'd recommend the product as it is very helpful for security and protection services for organizations.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
Technical manager at Andalusia Hai Aljamea Hospital
Quick to deploy and easy to set up but could be more secure
Pros and Cons
- "The scalability is very good."
- "The solution could be much more secure."
What is our primary use case?
The solution is primarily used to help users be aware of threats. We can train users to help them understand how to work with the security features, security threats, and security attacks. It is like a training center.
What is most valuable?
The scalability is very good.
The initial setup is very easy. The deployment is very fast.
What needs improvement?
The solution could be much more secure.
For how long have I used the solution?
I've been using the solution for five years. We've used it for a while at this point at our company. We've worked with a number of Sophos products for five years.
What do I think about the stability of the solution?
The solution is like a training center. There isn't really a way to measure stability in that sense.
What do I think about the scalability of the solution?
The solution is very scalable. You add more people or employees, et cetera.
How are customer service and technical support?
We did not ask for support for this solution. I can't speak to how helpful or responsive they would be. I do not use the service for this solution.
How was the initial setup?
The initial setup is very straightforward and simple. It's not overly complex or difficult.
It takes, at a maximum, one hour, to deploy everything.
What's my experience with pricing, setup cost, and licensing?
There are some fees that a company will need to pay. It's a yearly subscription as well.
What other advice do I have?
As we are using the cloud deployment model, it is always the latest version. It's constantly updated for us by Sophos.
I'd rate the solution at a seven out of ten. It's a pretty good solution.
I'd recommend the solution to other users and companies.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
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Senior Engineer at Spectrum Engineering Consortium Ltd.
Easy to implement, well-structured, and simple to use
Pros and Cons
- "It is simple to push tests out to a group of users."
- "I would like to see more manager-level training that teaches what needs to be done after a phishing email attack is found."
What is our primary use case?
We are a solution provider and I am currently implementing this security product for a financial institution.
How has it helped my organization?
Using this solution has made our users more aware with respect to phishing attacks.
What is most valuable?
The most valuable feature is the training.
It is well-structured and easy to use. It is simple to push tests out to a group of users.
What needs improvement?
I would like to see more manager-level training that teaches what needs to be done after a phishing email attack is found.
For how long have I used the solution?
I have been using Sophos Phish Threat for the past year.
What do I think about the stability of the solution?
Sophos Phish Threat is running 24/7 and it is stable.
What do I think about the scalability of the solution?
It is easy to add more users.
How are customer service and technical support?
The technical support from Sophos is good.
Which solution did I use previously and why did I switch?
This is the first solution of this type that we have worked with.
How was the initial setup?
The initial setup is very easy.
What about the implementation team?
We implement this solution for our clients.
What other advice do I have?
Sophos Phish Threat is a good product and I encourage other people to use it. This is very important at this time because every company faces phishing threats. Some people still don't know what to do with an unknown email.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
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