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Terry Cheung - PeerSpot reviewer
Managing Director at TopSOC
Real User
Reliable, good support, and priced well
Pros and Cons
  • "The installation is straightforward. You only need to upload the user's email address to the cloud and you can start using it."
  • "Sophos Phish Threat can improve by adding other languages, such as Mandarin or Cantonese to their online trainer video center, it would be helpful."

What is our primary use case?

Sophos Phish Threat is a phishing simulation email platform.

What needs improvement?

Sophos Phish Threat can improve by adding other languages, such as Mandarin or Cantonese to their online trainer video center, it would be helpful.

For how long have I used the solution?

I have been using Sophos Phish Threat for approximately two years.

What do I think about the stability of the solution?

Sophos Phish Threat is stable.

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What do I think about the scalability of the solution?

The scalability is very good. You can use it for many users.

We have five people using this solution.

How are customer service and support?

The support from Sophos is good.

How was the initial setup?

The installation is straightforward. You only need to upload the user's email address to the cloud and you can start using it.

What about the implementation team?

We have one person that handles the support of Sophos Phish Threat.

What's my experience with pricing, setup cost, and licensing?

There are monthly and annual subscriptions available to use Sophos Phish Threat. The price is reasonable.

What other advice do I have?

I would recommend this solution to others.

I rate Sophos Phish Threat an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Senior Engineer at Spectrum Engineering Consortium Ltd.
Reseller
Easy to implement, well-structured, and simple to use
Pros and Cons
  • "It is simple to push tests out to a group of users."
  • "I would like to see more manager-level training that teaches what needs to be done after a phishing email attack is found."

What is our primary use case?

We are a solution provider and I am currently implementing this security product for a financial institution.

How has it helped my organization?

Using this solution has made our users more aware with respect to phishing attacks.

What is most valuable?

The most valuable feature is the training.

It is well-structured and easy to use. It is simple to push tests out to a group of users.

What needs improvement?

I would like to see more manager-level training that teaches what needs to be done after a phishing email attack is found.

For how long have I used the solution?

I have been using Sophos Phish Threat for the past year.

What do I think about the stability of the solution?

Sophos Phish Threat is running 24/7 and it is stable.

What do I think about the scalability of the solution?

It is easy to add more users.

How are customer service and technical support?

The technical support from Sophos is good.

Which solution did I use previously and why did I switch?

This is the first solution of this type that we have worked with.

How was the initial setup?

The initial setup is very easy.

What about the implementation team?

We implement this solution for our clients.

What other advice do I have?

Sophos Phish Threat is a good product and I encourage other people to use it. This is very important at this time because every company faces phishing threats. Some people still don't know what to do with an unknown email.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user